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International removals
National moving
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Reviews
V M
January 29, 2026
on Google
Scam-like practices, horrible service and pressure for extra money
EuroPaka provides extremely poor service and unacceptable customer support. After the shipment was ordered, paid for, collected, and delivered, they suddenly demanded additional payment more than a month later, claiming issues that were never communicated before or during delivery.
At no stage before pickup or before the parcel left Poland was I informed about any extra charges, “incorrect dimensions,” or that protective stretch film would trigger additional fees. Only after the service was fully completed did they start demanding more money and threatening escalation.
Customer support is aggressive, unhelpful, and intimidating. Instead of resolving the issue professionally, they resort to pressure tactics and threats, including mentioning debt collection, which feels completely inappropriate and disproportionate.
This experience feels like a scam-style business model: attract customers with a price, complete the service, then come back later demanding extra money with threats. There is no transparency, no accountability, and no real customer care.
I strongly advise others to avoid EuroPaka unless you are prepared for unexpected charges after delivery and stressful communication. One of the worst logistics experiences I’ve had.Read more
EuroPaka provides extremely poor service and unacceptable customer support. After the shipment was ordered, paid for, collected, and delivered, they suddenly demanded additional payment more than a month later, claiming issues that were never communicated before or during delivery.
At no stage before pickup or before the parcel left Poland was I informed about any extra charges, “incorrect dimensions,” or that protective stretch film would trigger additional fees. Only after the service was fully completed did they start demanding more money and threatening escalation.
Customer support is aggressive, unhelpful, and intimidating. Instead of resolving the issue professionally, they resort to pressure tactics and threats, including mentioning debt collection, which feels completely inappropriate and disproportionate.
This experience feels like a scam-style business model: attract customers with a price, complete the service, then come back later demanding extra money with threats. There is no transparency, no accountability, and no real customer care.
I strongly advise others to avoid EuroPaka unless you are prepared for unexpected charges after delivery and stressful communication. One of the worst logistics experiences I’ve had.Read more
Aneta Fabianczyk
October 10, 2024
on Google
Shady company- I sent through polish shop- I was forced to pay cash I didn't received any receipt, this is like two weeks and parcel is no where to be seen in Poland. Tere is impossible to track the parcel and staff is so rude- I emailed and called and they just rudely told me to wait.
Will never use them again....
Will never use them again....
Noureddine Kettaf
February 4, 2024
on Google
Prices not that good for available typical items.
Staff reminds me the URSS era..
Staff reminds me the URSS era..
The Diteos
March 24, 2022
on Google
Amazing service! I was sending clothes donated by my neighbours to my Ukrainian friends in Poland. Szybka Paczka delivered them for free as humanitarian aid. If I need to send a parcel to Poland again I will definitely use this company and will not hesitate to recommend them! Thank you, you are very kind
Olga D'miri
March 24, 2022
on Google
Amazing service! I was sending clothes donated by my neighbours to my Ukrainian friends in Poland. Szybka Paczka delivered them for free as humanitarian aid. If I need to send a parcel to Poland again I will definitely use this company and will not hesitate to recommend them! Thank you, you are very kind
Agnes Budzynska
October 30, 2020
on Google
Parcel delivered quickly. I ordered on Monday, picked up the courier on Tuesday, and on Friday at the recipient. I highly recommend.
