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Reviews
Sandra Ferreira
February 4, 2026
on Google
By far the best thing I’ve spent money on in a long time! Tony was really proactive and a great communicator with the set up to the move, the pre pack service by Christian was incredible (all boxes were labeled by room with clear contents descriptions and had been wrapped and packed carefully). On the move day with Dave, Tony and Christian everything happened so efficiently and the best bit was the attention to detail with sorting and setting up furniture and boxes ready to be used straight away in the new house
Rebecca M
February 3, 2026
on Google
I honestly can’t put into words how grateful we are to Promovers. We were recommended Tony and his team by my sister, following a seamless house move she’d had with them three years earlier. They are the best moving company out there and if you are thinking about getting movers I can’t recommend them more.
We were moving from a third floor two bedroom apartment to a new apartment up six flights of stairs. Other than the stairs, it should have been a simple move however there was an unexpected delay that meant Tony’s team couldn’t gain entry to the new property until much later than planned. Tony and his team were so kind, understanding and helpful, at what was a really stressful day as a result of the access issue.
We couldn’t have done the move without them and the thoughtful and considerate way they had packed our life up made the days that followed so much easier.
Thank you so much.
We were moving from a third floor two bedroom apartment to a new apartment up six flights of stairs. Other than the stairs, it should have been a simple move however there was an unexpected delay that meant Tony’s team couldn’t gain entry to the new property until much later than planned. Tony and his team were so kind, understanding and helpful, at what was a really stressful day as a result of the access issue.
We couldn’t have done the move without them and the thoughtful and considerate way they had packed our life up made the days that followed so much easier.
Thank you so much.
Alexander Reay
February 3, 2026
on Google
Brilliant service from Toni and team. We got the premium service so the team packed all our belongings for our move. Very worth it, each item was carefully wrapped in paper and we had no breakages! On the day we had unforeseen circumstances which caused a delay in us moving into our new flat. Toni and team were very accommodating and helpful even given a delay of over 5 hours. All in all, great experience with Promover, highly recommend.
J Z
November 7, 2025
on Google
Update: I'm updating my review as the company got in touch and quickly resolved the issue (Thanks Tony!). 4 stars rather than 5 as it would have been great if the issue could have been addressed (or at least given a communicated timeline!) after the emails/texts/phone calls initially sent (then I would not have had to post the review to highlight it!).
I have used Promovers 3x and the first 2 times were great - efficient communication and reliable team of movers. However, this final time, the team moving my piano damaged it --- specifically, they did not wrap up the piano properly and the wiring on a digital component was completely cut (see photo). I reached out to Tony about the issue, and he came by to inspect it and said it was fixable. He assured me that he'd come by to rewire it once he got the replacement wires. This was back in September. It is now November, and no one has come around to fix it. I've followed up with Tony and Promover via text, emails, calls, and I have been ghosted each time. This is not a great way to treat any customer, let alone a repeat customer. I'm super disappointed in how the damage to my piano was managed (or rather... not managed) and worse, the lack of communication afterward.Read more
I have used Promovers 3x and the first 2 times were great - efficient communication and reliable team of movers. However, this final time, the team moving my piano damaged it --- specifically, they did not wrap up the piano properly and the wiring on a digital component was completely cut (see photo). I reached out to Tony about the issue, and he came by to inspect it and said it was fixable. He assured me that he'd come by to rewire it once he got the replacement wires. This was back in September. It is now November, and no one has come around to fix it. I've followed up with Tony and Promover via text, emails, calls, and I have been ghosted each time. This is not a great way to treat any customer, let alone a repeat customer. I'm super disappointed in how the damage to my piano was managed (or rather... not managed) and worse, the lack of communication afterward.Read more
Linda
October 16, 2025
on Google
Tony was fantastic in organising our international move. He went above and beyond to make sure all paperwork was in order. Him and his team did a fabulous job packing up our entire flat, they are hard workers. Highly recommended. Thank you Tony.
Kirsty Ledoare
October 10, 2025
on Google
I have used Promovers a few times. They are very approachable, quick to respond and extremely flexible. My latest quote was adjusted down because the team we so efficient they didn't need the manpower initially costed. Very rare that you get asked to pay less. I highly recommend.
thanks, Tony and the team
thanks, Tony and the team
