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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
103I was anxious at first that I'd have to make two trips due to too many items, but the crew that was sent to assist me, Richard and Joel, reassured me that they'd easily fit everything into their van. From the very beginning, they did not let me lift a single box or item, insisting on doing it all themselves from top to bottom, no matter how heavy or bulky. They were friendly, professional, and clearly knew what they were doing. They managed to fit an astounding amount of items into their van and it took them very little time. In a mere few hours, they unloaded the stuff in the new place, all of it completely stress free for me.
I cannot recommend this company enough and will be using them again in the future. Richard and Joel were exemplary at their job and somehow managed to alleviate the stress associated with moving house completely, something which I've never received with other companies in the past.Read more
We honestly cannot recommend this removal company highly enough. Every single member of the removal crew was absolutely fantastic. They worked incredibly hard over two days in what can only be described as unbearable heat, yet they remained cheerful, friendly, professional and positive throughout.
Moving house is stressful enough, but the team made everything so much easier for us. Nothing was ever too much trouble, they were incredibly helpful and they handled everything with such care and professionalism.
We'd also like to say a huge thank you to the company owner for coming to our rescue at the very last minute when our original removal arrangements fell through. He stepped in and helped us when we really needed it, and we're genuinely so grateful.
The whole team are a real credit to the company, and we can't thank them enough for making a very stressful couple of days feel so much more manageable.
Although I sincerely hope we never have to move house again, if we did, there wouldn't be any question about who we'd use. We would choose Edwards again without hesitation.Read more
Thank you for the wonderful communication and partnership in making our move happen. The packing and removal process was seamless. The team were beyond incredible, so so wonderful with ourselves and the children and so efficient and full of helpful moving tips! We are so settled in our new house already and a huge part of that if down to you all.



