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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
308Positives: they turned up on time and then everything was moved from one property to the other.
Negative: For the price I paid, to move furniture and belongings from and to a one bedroom apartment, it took 7-8 hours. It didn’t seem like there was much efficiency to their work, just I’ll take what I can see and then pack as I go. This was epitomised by the the fact I walked through all of the belongings that needed to be taken which included a washing machine but by the time they had taken everything and packed the truck as best they could they had forgotten the washing machine and we had to make an additional trip. add an extra time and therefore extra cost to me. The guys struggled with English and had terrible hygiene. Didn’t unload the belongings in an efficient manor and asking me obvious things like where should the bed and safe should go. Also didn’t come prepared with tools and left it in the van to dismantle items I had listed prior to arrival and when I talked through the items that needed dismantling. They charge me extra for cling film of drawers etc. which I had to pay in cash even though this was not advertised as an expense I had to provide or cover, felt like the guys were trying to pull a fast one for extra cash.Read more
Would recommend for anyone to use as they were really great on the day!



