Maina Group of Companies

8.4
based on 77
Sirelo and Google reviews
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About

Established in 1979, Maina Group aims to offer a comprehensive solution in movement of goods via Airfreight and Seafreight. We understand industry requirements and we provide a personal, tailor-made and bespoke service to cater to your needs.

By maintaining the highest level of customer service the company evolved and succesfully added Maina Imports Ltd in 1995.With a vast network of customers Maina was now able to offer the expertise in undertaking customs clearance procedures from around the world. With a direct link with HM customs CHIEF network the company has surpassed all expectations, giving us a strong edge in a highly competitive market.Read more

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Reviews

77
8.4
based on 77
Sirelo and Google reviews
How is the review score calculated?
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 on Google
I cannot speak highly enough of the Maina Group of Companies, and I must give a special mention to Daniel Elgin, who was absolutely brilliant. Daniel managed the clearance of my personal effects into the UK with incredible efficiency and also arranged for local transport from the airport. Not only did he ensure my shipment was delivered safely, but the entire clearance process was as smooth and stress-free as I could have possibly hoped for.

What I particularly valued about Maina, however, was just how human they were to deal with. In an age of irritating automated systems, it was an absolute breath of fresh air to simply have real people at the other end helping me through the process. It might sound a bit old school, but their effectiveness and genuinely human-centric approach have firmly cemented my loyalty. I would not hesitate to recommend Maina to anyone else as a result. A truly fantastic service!
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 on Google
Appalling service . Tried clearing my shipment but the woman on the phone was just belligerent and claimed she couldn’t help. They waited a week before an invoice then charged me £560 storage, I paid the invoice they then asked for more info and charged me another 5 days storage. I ended up taking them to the small claims court. AVOID
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 on Google
I had two shipments of items that was imported in to UK at two different ports and two different methods. Ryan Rai of Maina took control and managed them both. All necessary paper work for clearance, duty, haulage etc. was handled hassle free. It was a smooth experience no hassle for me at all. Delivery was spot on. Ryan was quick and responded very promptly to any queries I had. Very happy to deal with Maina and Ryan. Will certainly use them again in the future.
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 on Google
I recently had the pleasure of working with Maina Group for our airfreight needs, and I am thoroughly impressed with their service. From the very beginning, their team demonstrated exceptional professionalism and a high level of coordination. The entire process, from booking to delivery, was seamless and efficient.
The Maina Group team kept us updated at every stage, ensuring that we were always in the loop. They handled all the logistics with precision. They are quick to respond to any queries and always willing to go the extra mile to resolve issues.
The team was highly professional, responsive, and ensured smooth coordination from start to finish. Our goods arrived safely and on time, and I highly recommend Maina Group for anyone seeking reliable airfreight services.
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 on Google
The door to door sea freight service provided from Goa - India to the UK surpassed my expectation! The service was professional and efficient. Ryan Rai in the UK and his contact Nishant Shah in Goa worked well to ensure the overall process i.e. all relevant paper work was completed in a timely manner, the packing of the goods done with care and shipped with expected time line for delivery in the UK was coordinated. The delivery in the UK done efficiently and when I unpacked the boxes I was delighted there were no breakages of any fragile goods - credit to the team of the 4 packers in Goa.
The price for the overall service was competitive and I would highly recommend Maina Freight for their personal and customised 5 ***** service!
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 on Google
Director delivers individual service. Shipping to Mauritius. Answers quickly. Helpful. Anything that makes life simpler deserves a 5*

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