Daniel Adams Removals

5.8 (8‎)
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What customers are saying
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Price (1)
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Helpful (1)
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Efficient (1)
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Careless with furniture (2)
Services
National moving

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Reviews

38% of the users recommend this removal company
 on Sirelo
Damages and losses during removal and storage.

EDIT 18 January 2024. Daniel Adams Removals (Razwan Hussain), has been ordered by The County Court to pay me £919.90 which includes costs.

EDIT 11 December 2023: Daniel Adams Removals did not respond to the Court. I have requested a CCJ (County Court Judgement).

EDIT 29 October 2023: I have not had a response to my Letter Before Action and accordingly have today commenced proceedings in the Small Claims Court.

ORIGINAL REVIEW: Daniel Adams Removals caused £834 worth of damages and losses during the removals and storage process in September 2023. My emails have been ignored. I have sent a formal Letter Before Action and given 14 days notice that I plan to issue proceedings against them in the County Court if I do not receive compensation. I will update this review if there are any significant developments.

Date of experience: 15 September 2023
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Careless with furniture
Moved from Milton Keynes (United Kingdom) to Northampton (United Kingdom)
 on Sirelo
Moved us last week from MK to Nottingham, fab service from start to finish, friendly, polite and professional. Everything moved with care, highly recommended thank you
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Careful with furniture
Moved from Milton Keynes (United Kingdom) to Nottingham (United Kingdom)
 on Sirelo
AVOID this company like THE PLAGUE
Do not even think about using Daniel Adams Removals
Like many other customers this company has treated me disgracefully.
A Gentleman came round to do quote, saw and told him of everything that was to be relocated, including loft and garden. Duly received and accepted the quote and paid price. Prior to main day of removal, removal company turns up with 1 van, a van you would not empty one room in to, which proved to be the case. Loaded up went and said would empty van at depot, come back tomorrow. Come next day and 2 vans turned up. Again 1 van loaded and said going back to depot and empty van then come back. We now have 2 x van loads of items at their depot. Time was moving on rapidly, and the second van was now loaded and left for our new address. Other van still not returned, so left a good friend to oversee the last items to be loaded when van arrived. Half way to new address removal company phones mobile and tells me that unless I pay a further £954, they will not deliver anything , and will not do so until money is paid, and paid by bank transfer only. Was told that we had many more items to be relocated than were shown to them when doing quote. This is simply NOT TRUE. They do this removal game every day, it does not take rocket science to tell you that 3 small vans will not accommodate all items of a 4-bed house with loft / garden items to go as well. Hindsight a wonderful thing, but paid the money as I felt I had no choice in order to get my belongings. Continued phone calls from driver of van now already at new address threatening to leave if we did not arrive soon, although contract states no penalty charge until midnight of day of moving. It was 6pm. We arrived van unloaded, 2nd van arrived, unloaded but refused to take anything upstairs. Said they would be back tomorrow. Came back, now day 3 from 1st van arriving, unloaded and took a minimal number of items upstairs, left me to finish. Subsequently unpacked and found many items, missing and / or damaged. Phoned / emailed company many times, but Director Mr. [Name removed by Sirelo] does not have the balls to reply. They claim to have insurance, but still will not pay. Fast forward and now have County Court Judgement in my Favour and Warrant of Control, but still unable to find him, to get the money I am LEGALLY OWED, £1850 yet the company is still trading. The company does NOT have any vans of its own, does NOT have insurance. This company owes many thousands of pounds to many unfortunate customers, please, please do not join that listRead more
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NOTHING
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EVERYTHING
Moved from Hemel Hempstead (United Kingdom) to Kendal (United Kingdom)
 on Sirelo
Fantastic service from start to finish would highly recommend.
Every member of staff went above and beyond
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Price
Moved from Bedford (United Kingdom) to Bedford (United Kingdom)
 on Sirelo
This company sent a 3.5 tonne van instead of the 7.5 tonne van that I had paid for. That means that a lot of my potted garden plants were left behind and when deliverd the majority were damaged after being crammed into a 3.5 instead of a 7.5. I have had no offer of a refund or compensation for damage and plants left behind. I have had to take them to small claims court and request a CCJ as there had been no communication at all from this company and certainly no offer of a refund for the 3.5 tonne instead of the 7.5 tonne of approximately £500, which is no small sum that should be in my pocket and not his. Family company or not they still have a duty of care and respect to the customer. As a nurse, I would give that in my professional life.
Moved from Brackley (United Kingdom) to Pembroke (United Kingdom)
 on Sirelo
We are extremely thankful for all your help with our move. The team were really helpful and hard working. We had opted for a pack and move service and were extremely happy with everything. The flexibility shown by the office was amazing as we changed our date 3 times due to complications In our chain. We have no doubts in recommending Daniel Adams.
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Very helpul and hard working team
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Office went above and beyond to help
Moved from Milton Keynes (United Kingdom) to North Wales (United Kingdom)

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Review Sources

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