Square One Relocations



Average score of 9.6 out of 52 reviews
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Square One Relocations
6 Station Parade
UB5 5HR Northolt
020 3286 9654

About removal company Square One Relocations

Established in 2009, Square One Relocation is a UK-based privately held boutique relocation company which, through its offices in the United Kingdom, Romania and USA, serves over 1000 customers, providing corporations, diplomats and private clients with global mobility, transportation of household goods, departure and destination services as well as freight forwarding. The company has a global network of carefully selected and vetted partners in 25 countries across all 6 continents.

Services

International removals
Domestic removals

Associations

Square One Relocations is accredited by the following associations:
AMSA
IAM



Details

Established
2009
Employing
9 employees
Trucks
4 trucks

Services

International removals
Domestic removals

Associations

Square One Relocations is accredited by the following associations:
AMSA
IAM


Details

Established
2009
Employing
9 employees
Trucks
4 trucks

There are currently 52 reviews for Square One Relocations.
Write a review

Recommendation

Both my mover in Dubai and Square movers in England were precise, punctual, and very friendly throughout the process. Everything went smoothly and both of them kept all promises, with no problems at either while collecting the furniture from Dubai, or delivering it to my home in London.

Big thanks guys.

Moved from Dubai (United-Arab Emirates) to London (United Kingdom).

Response of

Good evening

Thank you, was a pleasure to be at your service

Published on:



Recommendation

Door to door delivery service was arranged, time keeping and staff was up to Mark, I am very satisfied with the service. And will definitely recommend them to my other family and friends.

Pros and cons
Service
Workmanship
Moved from Dubai (United-Arab Emirates) to London (United Kingdom).

Response of

Good morning

Thank you, was a pleasure to be at your service

Published on:



Recommendation

Mover helped arrange a date around us, came well packed, very lovely and friendly people, nothing broken, done within an hour

Pros and cons
Well packed
Date and time that suits us
No way of getting rid of the boxes if chose not to unpack
Moved from Dubai (United-Arab Emirates) to Wigan (United Kingdom).


Recommendation

Proactive team to provide update and respond to queries. I was expecting delivery end September and it arrived end October. It seems their agents had other routes planned. In the end all arrived ok. I had a small shipment that went through groupage

Pros and cons
Responsive team and friendly. Easy to deal with
It would have been great to be explained in details by uae shipping company the extra possible charges up front, this added 30% to the shipping cost
Moved from Dubai (United-Arab Emirates) to Bordeaux (France).

Response of

Good morning

Thank you, was a pleasure to be at your service

Published on:



Recommendation

A very good service was offered. It matched my expectations. The price was right, the follow up service was very good before I made a decision, the packing and transportation were good and the instructions to process things at the port were clear and straight forward.

Pros and cons
An efficient service
Good communication- all queries were answered before, during and after
Moved from Abu Dhabi (United-Arab Emirates) to London (United Kingdom).

Response of

Good evening

Thank you, was a pleasure to be at your service

Published on:



Recommendation

Very prompt service from shipment arriving in London and delivery to home. Actual delivery was at the appointed time. Helpful and polite crew.

Moved from Dubai (United-Arab Emirates) to Hampshire (United Kingdom).

Response of

Good evening

Thank you, was a pleasure to be at your service

Published on:



Recommendation

It was well organised and everything went smoothly. I liked that I had someone I knew by name that I could talk to either end of the move.

Moved from Dubai (United-Arab Emirates) to Southport (United Kingdom).

Response of

Good morning

Thank you, was a pleasure to be at your service

Published on:



Recommendation

The guys were absolutely great - pleasant, helpful and hardworking. The only reason they didn't get 10/10 is because we had to wait as they are so busy (probably a reflection of how good they are).

Pros and cons
Hardworking
Practical
Busy so you may have to wait for them
Moved from Dubai (United-Arab Emirates) to Reigate (United Kingdom).


Recommendation

The agent kept in touch with me from the day my shipment arrived in UK from dubai.
The delivery to my home in Wales was on time. The guys who did the delivery were excellent, very professional but also very friendly.

Pros and cons
Efficient.
Friendly.
Worst weather for months... rain rain and more rain
Moved from Dubai (United-Arab Emirates) to Felindre (United Kingdom).


Recommendation

Fast and careful packing and unpacking of the goods, prompt communication and timely delivery made the experience well organised.
Unfortunately we were not advised on what sort of amount we would have had to pay at the destination country (an approx. sum would have been appreciated) as the following services were not included in the Square one quotation:
1. Destination terminal handling fees
2. Additional DO (Delivery order) and collection of shipping bill fees
3. Shuttle fees – (For transfer of inventory from container to truck/vehicle as container cannot be dock or berth in street of Singapore for unloading)

Pros and cons
Good service in general, fast and precise teams both on departure and arrival.
Claim settled immediately, witout any hassle.
Minor damages, a couple of lost screws.
Potential costs at arrival to be advised as an approx. sum
Moved from Walton On The Hill (United Kingdom) to Singapore (Singapore).

Response of

Good afternoon

Thank you for your review. We will take into consideration your comments regarding the exclusions of our quotation and will definitely act on the future quotes

Best regards

Published on:



Recommendation

Everything went to plan . Efficient service at both ends .. uae and uk . Good instructions given on how to apply for ToR1 form

Pros and cons
On time
Good price
Had to pay for customs clearance
Moved from Abu Dhabi (United-Arab Emirates) to Stockport (United Kingdom).

Response of

Good evening

Thank you for your review. Just to make things clear, you did not paid for the custom clearance but for custom inspection which was excluded from the quote given to you by our Dubai partner.

Best regards

Published on:



Recommendation

Welcoming and efficient staff, I was delighted by the exceptional level of service and the quick delivery time that was about a fortnight earlier than the estimated quotation.

Pros and cons
Service & Communication
Efficiency & Time to Delivery
Moved from Dubai (United-Arab Emirates) to Derbyshire (United Kingdom).

Response of

Thank you, was a pleasure to be at your service

Published on:



Recommendation

Excellent team. Unpacked cartons in careful way and fixed all items that were dismantled in Dubai.
Paid careful attention every item.

Moved from Dubai (United-Arab Emirates) to Croydon (United Kingdom).

Response of

Thank you, was a pleasure to be at your service

Published on:



Recommendation

We didn't have any correspondence until we arrived in London. Square one were responsive, but would've like to have understood the process a bit more in terms of customs fees, stopping parking fees earlier in the process. The team on the delivery and unpacking day were on time and well presented.

Pros and cons
Careful in the home
On time
Moved from Dubai (United-Arab Emirates) to London (United Kingdom).


Recommendation

Extremely Profesional people, and the Manager kept us informed of the container status all the way. The crew as very organised.

Pros and cons
Fast Efficient
Crew was very helpful
Just instead of 1 day, another day was needed to unpact, which we have to do ourself
Moved from Dubai (United-Arab Emirates) to Bicester (United Kingdom).

Response of

Good afternoon

Thank you for your kind words, we remain at your disposal for any assistance in the future as well.

Published on:



Recommendation

Good service, polite staff and fast delivery. unpacking was good, we will use the company again and recommend it to others.

Pros and cons
packaging was good
communication was good
Moved from Dubai (United-Arab Emirates) to London (United Kingdom).


Recommendation

Everything arrived intact and on time. The unpackers were proffessional and polite and all my 'additional' requests and instructions were completed without complaint. I was extremely pleased with the speed and efficiency of their work.

Pros and cons
Reliable
Cost effective
Moved from Ras Al Khaimah (United-Arab Emirates) to Horsham (United Kingdom).


Recommendation

Kept in constant contact with me to let me know at stage in the process I was. Also the removal guys that came this morning, were extremely helpful.

Pros and cons
Punctuality
Removal guys very good
Moved from Umm Al Quwain (United-Arab Emirates) to Swindon (United Kingdom).


Recommendation

They kept me up to date of when they were coming and when they will arrive and were pretty quick getting things in and out without so much bouncing around.

Pros and cons
Always within reach (by email/Phone)
Moved from Freistadt (Austria) to Lyon (France).


Recommendation

All went very well. Crews were very professional packing our stuff meticulously. Generally swift communication. So very happy!

Moved from London (United Kingdom) to Singapore (Singapore).


Recommendation

Excellent service, everything was very well organised and flexible at the same time. When the items arrived at destination I could see everything had been packed with great care. I would fully recommend.

Moved from London (United Kingdom) to Saint Brieuc (France).


Recommendation

Marius and his guys were very helpful and professional from start to finish! I definitely will use these guys again!! Big big thank you!!!

Pros and cons
Professionalism , helpful, worked really hard
Tidy, they cleaned up all the packing,
Moved from Singapore (Singapore) to London (United Kingdom).

Response of

Good morning

Thank you for your kind words, we remain at your disposal for any assistance in the future as well.

Published on:



Recommendation

Very straightforward, personal service from management who were honest and direct about potential problems with goods clearance etc. Delivery team were exceptionally efficient and conscientious, thoroughly recommended.

Pros and cons
Personal service
Unpacking team very conscientious
Delays from bad weather (outside control of company)
Moved from Yangon (Myanmar) to Rugby (United Kingdom).

Response of

Good evening

Thank you for your kind words, we remain at your disposal for any assistance in the future as well.

Published on:



Recommendation

Marius gave me a good service and good support.
It took a bit longer than expected to have my things with me but overall good service.
The price they give is without insurance, make sure you ask for this price as well.

Pros and cons
customer service
friendly people
not giving ETA
Moved from London (United Kingdom) to Madrid (Spain).

Response of

Good evening

Thank you for your review which is much appreciated. Our quote clearly says that insurance is based on the total declared value of the goods by the customer hence we cannot give a price with the insurance until we know the insured value.

Best regards

Published on:



Recommendation

Staff were pleasant to deal with - efficient, prompt in action and showed professionalism. All email communications were promptly answered without delay. Shipment arrived as promised in good condition.

Pros and cons
Efficient
Professional
Moved from Constanta (Romania) to Ashiya (Japan).

Response of

Thank you

Published on:



Recommendation

Very efficient service, friendly staff and great oversight by manager.

Pros and cons
Quick and experienced staff
Adequate pricing
Moved from London (United Kingdom) to Zürich (Switzerland).

Response of

Good evening

Thank you for your review, we look forward being at your service in the future

Published on:



Recommendation

In general all the team was helpful and flexible.

Pros and cons
helpful
flexible
Issues with admin tasks
Moved from Vienna (Austria) to Bucharest (Romania).


Recommendation

Efficient

Moved from Southampton (United Kingdom) to Bristol (United Kingdom).

Response of

Thank you for your appreciation

Published on:



Recommendation

In spite of challenges from the overseas remover, Square One Relocations really stepped up and ensured our shipping arrived in good time, even delivering on a weekend. Very Happy with their service.

Moved from Kuala Lumpur (Malaysia) to Bristol (United Kingdom).

Response of

Good afternoon, we thank you for the opportunity and we look forward being at your service in the future

Published on:



Recommendation

A number of issues caused by overseas shipper but were rectified by Square One

Pros and cons
Communication
Resolution of HMRC issues
Moved from Penang (Malaysia) to Exeter (United Kingdom).

Response of

Good evening
We thank you for your kind words and we remain at your assistance for any future relocation

Published on:



Recommendation

Moved already twice with Square One. Recommended also twice. We're all extremely happy with services, help of personnel and price.

Pros and cons
On time, on budget, good price
Personnel helpful and qualified
Moved from Beggen (Luxembourg) to Walferdange (Luxembourg).

Response of

Good evening
We thank you for your kind words and we remain at your assistance for any future relocation

Published on:



Recommendation

Very good price when compared to other agencies, really quick and helpful responses to questions.
Having moved a number of times from different countries, this was the easiest , least stressful time.
Very fast.

Pros and cons
value for money
easy,clear,super fast, process
Moved from Cluj- Napoca (Romania) to Thurles (Ireland).

Response of

Good evening
We thank you for your kind words and we remain at your assistance for any future relocation

Published on:



Recommendation

Well organised and value for money. Possibly the best moving company.

Moved from London (United Kingdom) to Zurich (Switzerland).

Response of

Good evening
We thank you for your kind words and we remain at your assistance for any future relocation

Published on:



Recommendation

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity. Something that this company oozes.

Pros and cons
I was kept in constant touch about what was happening
The dedication to ensure that my goods got to me was infallible.
Moved from Karachi (Pakistan) to London (United Kingdom).

Response of

Good evening
We thank you for your kind words and we remain at your assistance for any future relocation

Published on:



Recommendation

Would recommend Marius. Really good guy

Moved from London (United Kingdom) to Washington Dc (United States).

Response of

Good morning
We thank you for your kind words and we remain at your assistance for any future relocation

Published on:



Recommendation

They are pros.

Moved from Sarasota (United States) to Camberley (United Kingdom).

Response of

Good morning

We thank you for your kind words.

Published on:



Recommendation

Professional, serious, on time

Pros and cons
reliable
good value for money
Moved from Bucharest (Romania) to Mamer (Luxembourg).

Response of

Good morningThank you for your business, we remain at your disposal for any further assistance.

Published on:



Recommendation

We were kept informed of progress at all stages. Each member of the team was courtious and professional

Pros and cons
Kept us up to date
Friendly
Currently do not accept credit cards
Moved from Boston (United States) to Lincolnshire (United States).

Response of

Good morning

We thank you for the opportunity to be involved in your relocation and we look forward working again the future

Published on:



Recommendation

the best service i could have had: professional, polite, fast.many thanks!

Moved from London (United Kingdom) to Sliema (Malta).

Response of

Good morning

We thank you for the opportunity to be involved in your relocation to Malta and we look forward working again the future

Published on:



Recommendation

Very good experience overall.

Moved from London (United Kingdom) to Dubai (United-Arab Emirates).

Response of

Good morning
We thank you for the opportunity to be involved in your relocation to Dubai and we look forward working again the future

Published on:



Recommendation

Fast communication, very good and swift service, professional.

Moved from London (United Kingdom) to Bucharest (Romania).

Response of

We thank you for allowing us to be at your service and we look forward working in the future as well.

Published on:



Recommendation

very helpful and efficient

Pros and cons
continuous up dates of the delivery
Moved from London (United Kingdom) to Bucharest (Romania).

Response of

We thank you for allowing us to be at your service and we look forward working in the future as well.

Published on:



Recommendation

They handled both our moves very professionaly, the boys are neat, punctual, very polite and very well organized, Marius has been making sure all the time that all our needs were met, he went out of the way to deliver excellent service, like he always does. Impecable service, trustworthy team, good price, they were the perfect choice.

Pros and cons
pro-active
professional
Moved from St Helens (United Kingdom) to London (United Kingdom).

Response of

Thank you for entrusting our company with your relocation.

Published on:



Recommendation

All my requests were met. the company work in a transparent and professional way.
the price is competitive.

Moved from London (United Kingdom) to Bagnacavallo (Italy).

Response of

Thank you for entrusting our company with your relocation.

Published on:



Recommendation

Everything happenedd as they said it would and the delivery men were great.

Pros and cons
Kept us informed
Delivery on date promised
Moved from Poinciana Fl (United States) to Battle (United Kingdom).

Response of

Thank you for entrusting our company with your relocation.

Published on:



Recommendation

They were thorough, uncomplicated, friendly, honest, fast and much cheaper then other companies

Pros and cons
no hidden costs
friendly staff and neat packers
Moved from London (United Kingdom) to Vienna (Austria).

Response of

Thank you for entrusting our company with your relocation.

Published on:



Recommendation

Had an excellent experience with Square One: fast answer to quotation request, very fast and easy communication, low bureaucracy, very affordable prices and had the plus of benefitting from being invoiced from the UK without VAT (so, overall cost was even lower).

Moved from Bucharest (Romania) to Luxembourg (Luxembourg).

Response of

Thank you for your positive review and we remain at your disposal for any assistance in the future.

Published on:



Recommendation

We had an initial issue that was quite emotive but the matter was resolved and the final transfer of our items from the dock to our new home was completed above and beyond my expectations.

Moved from Davenport (United States) to Portchester (United Kingdom).

Response of

Thank you for entrusting our company with your relocation.

Published on:



Recommendation

I would like to express my thanks to your team for the great service they've provided me with through my relocation to Austria. I recommend this trustworthy and professional company to everyone.

Moved from London (United Kingdom) to Vienna (Austria).


Recommendation

Marius was very professional throughout the entire process. Moving your private belonging is always a matter of trust - and at every point - Marius was there to follow up and make sure thing ran smoothly. There was never any doubt about where in the process we were - and the move was executed with military precision.

Moved from London (United Kingdom) to Tallin (Estonia).


Recommendation

We entrusted Square One Relocation with our move from London to Berlin. I must admit after receiving the offer sheet we were a bit skeptic at first, given the fact that they were so much cheaper than all other companies we received quotes from. However, those worries quickly disappeared. They are a very approachable company, messages are returned within minutes, not days. The move itself went very well - they did exactly what they said they would - arrived on time, safely wrapped the items and loaded them up - totally hassle-free. The same goes for delivery in Berlin.In hindsight it has been a very good decision to go with Square One and I can wholeheartedly recommend their services.

Moved from London (United Kingdom) to Berlin (Germany).


Recommendation

Square One Relocation organized the packing and shipping of our possessions to Georgia at short notice. Their team were very professional, quick and efficient and their price was very competitive. One aspect that was much appreciated was the instant response to email, particularly when we were traveling. Our possessions arrived safely so in all a very satisfactory experience and we highly recommend them!

Moved from London (United Kingdom) to Tbilisi (Georgia).

Headquarters

Square One Relocations

6 Station Parade
UB5 5HR Northolt
020 3286 9654

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