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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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Reviews
118They took great care with all our stuff, and filled their van more efficiently than I thought possible! On the unloading, they were once again crazy efficient, methodical and careful. Our main living area is on the first floor so most items had to go up the stairs, no matter all done with professionalism and great spirit. We were recommended City Removals and will absolutely be passing that forwards!
The booking was easy. I sent photos and a list of what was moving over WhatsApp and Asta came back with a clear quote the same afternoon, no survey needed. She answered everything I asked, including questions about insurance and parking, and where she could not do something she said so plainly and explained why rather than fudging it. That honesty was one of the reasons I chose them over a cheaper quote.
On the day Edig and Dave arrived a minute before the agreed time. They got straight to work, were friendly and easy to have around, and were quick without ever looking rushed or careless. We were moving into an unfurnished house so it was mostly boxes, and a good many of them were much heavier than they looked. Not one word of complaint from either of them, and they carried the lot down into the new place cheerfully.
The price was very competitive for two men and a van and the amount of work involved. I highly recommend them to anyone. They are the first people I will be pointing friends towards when they move, and they will be my first call next time we do. Thank you again to Asta, Edig and Dave.Read more
Asta was very helpful and professional throughout the booking process, with clear communication and a detailed quotation. On moving day, the team worked extremely hard. It was a long and demanding move and took longer than originally expected, but they remained helpful and professional throughout.
Most importantly, all of our belongings, including our upright piano, arrived safely at our new home.
A big thank you to Asta and the whole removal team for all their hard work. We really appreciate your help in getting us safely moved into our new home and would happily recommend City Removals East Midlands.
The cost of the move was by far the best quote I received, and there were no hidden fees or unexpected changes on the day. Everything was clear and transparent from the outset.
Thank you to the whole team for making my move go so smoothly and stress-free.
I wouldn't hesitate to use City Removals again and would happily recommend them to anyone planning a move.



