Britannia Reeves

2.0
Out of 1 Sirelo reviews
0% of the users recommend this removal company
This removal company scores a 9.8 out of 8 reviews on other platforms.

About Britannia Reeves

Britannia Reeves has been offering a full range of removals services for over 100 years. Whether you are moving locally, nationwide or Internationally, they have the expertise to provide you with a stress free experience.

Services

International removals
National moving

Type of Removal Company

Unknown
2.0
Out of 1 Sirelo reviews
0% of the users recommend this removal company
This removal company scores a 9.8 out of 8 reviews on other platforms.
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Review
Type of move
1 out of 1 reviews shown
They turned up 2 hours late. They then walked around both houses and didn’t look happy. They then said they were only moving large furniture and no boxes even though I asked for a whole house move. A phone call to the Ops manager and he said well you said you would move small items yourself. 100 boxes isn’t small items. What I said was I would move a few small tables to compensate for a large cabinet if need be.
The ops manager told the team there had been a mistake and to move as a whole house. We were moving from 65 to no 68. It should have been the easiest move ever. They made the worst move and very stressful.
At the start when they turned up the team leader I showed him our new stairs and said that the previous owner had used the first floor to get large upstairs furniture in. He never said anything until late afternoon. Then he said there was no way they would get our beds upstairs. Another phone call to ops manager who said that no they wouldn’t do anything to get furniture upstairs. The original assessor never asked to view the new property.
So in the end they did build our beds as we had paid for, but they didn’t move any furniture upstairs. They went home at 4.30pm their usual time they should go home not staying the extra 2 hours they should have worked and we paid for and left loads of stuff at our old house which took days to clear. We paid upfront for a very shabby service. The team leader said that it was the 3rd job in a week where the assessment had been done wrong. He was so negative even after I was in tears he never assured me he would move me in to my new home. We were devastated having paid £980 which was quoted the same as other companies and left still with no bedroom furniture in bedrooms.
Don’t use this company!
con
Unprofessional team leader who took his frustrations out on us.
con
Staff morale low and needs addressing
Moved from Southsea (United Kingdom) to Southsea (United Kingdom)
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Other reviews

Google
9.8
8 reviews

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