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National moving
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Reviews
Luke Foster
December 13, 2022
on Google
So much damage.
Massive scratches on my wood furniture where it had been presumably pushed along the floor of the van rather than lifted. Damage to my sofas, my fridge, my freezer and several of my large pictures. They charge A LOT for their services too so I expect much much better. Over £2000 and I packed almost everything myself.
The guys on the day were friendly but the people in the office were useless, had to phone up to ask questions I'd emailed about several times and they hadn't answered.
The icing on the cake was when I phoned up to ask about all the damage and they said I was too late to complain, need to do it within 10 days or they take no responsibility.
It was a pretty upsetting welcome to our new home as we kept discovering new problems as we were unpacking.
One of the main reasons we hired them was that we had a lot of very big framed pictures that we couldn't easily wrap ourselves so we paid for a precious item packing service. Most of those pictures are ruined.
Massive scratches on my wood furniture where it had been presumably pushed along the floor of the van rather than lifted. Damage to my sofas, my fridge, my freezer and several of my large pictures. They charge A LOT for their services too so I expect much much better. Over £2000 and I packed almost everything myself.
The guys on the day were friendly but the people in the office were useless, had to phone up to ask questions I'd emailed about several times and they hadn't answered.
The icing on the cake was when I phoned up to ask about all the damage and they said I was too late to complain, need to do it within 10 days or they take no responsibility.
It was a pretty upsetting welcome to our new home as we kept discovering new problems as we were unpacking.
One of the main reasons we hired them was that we had a lot of very big framed pictures that we couldn't easily wrap ourselves so we paid for a precious item packing service. Most of those pictures are ruined.
Michael Barlow
November 16, 2022
on Google
Most certainly the best removal firm and I can speak from experience having moved house on 10 occasions. The guys were most polite and helpful and nothing was too much trouble. The office were just as exceptional. I like good customer service and experience and this firm fully understand the customers needs culminating in an exceptional experience.
Jenny Sharp
November 3, 2022
on Google
1st class service from Plymouth Removers. They managed to book us in at very short notice and at a very competitive price. Nothing was too much trouble for the guys on the day and their cheerful banter took a lot of stress out of the move. I would highly recommend this company to anyone looking to move.
Mr Blik
August 3, 2022
on Google
Turned up ahead of schedule ready to go! Brought their own floor protectors and equipment to carry out all that needed to go.
Kept in contact throughout the day.
Their customer service team were always there when I needed them as it took a while for the completion to be accepted.
Such a great team and worth a recommendation for anyone about to move to their next to place and venture!
Kept in contact throughout the day.
Their customer service team were always there when I needed them as it took a while for the completion to be accepted.
Such a great team and worth a recommendation for anyone about to move to their next to place and venture!
Jane Anstey
March 28, 2021
on Google
Generally very good and I would recommend them. The staff in the office were brilliant and very patient with us when we were delayed on exchange of contracts and couldn't fix the date of removal. We have a lot of stuff and the team worked hard to shift it all, and were knowledgeable. One or two fragile items weren't wrapped very well in the packing boxes, but so far we haven't found anything broken, which is the important thing!
Katy S
August 27, 2020
on Google
We'd thoroughly recommend Plymouth Removers. Ours was a really complicated five-day move up to Scotland. The office team were really supportive and efficient getting it set up and the two lads (Peter and Taylor) who packed and moved us were brilliant too. They skilfully backed the big van into the tightest of spaces and worked really hard without taking a break. They were patient, friendly and polite throughout. Particular thanks to Jenny in the office for going the extra mile - taking a really personal interest in our move and keeping us informed at every turn.
