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Services
International removals
National moving
Excess baggage
Car & Vehicle transport
Piano transport
Pet transport
Art transport
About
Global Moving Services is an internationally renowned moving company, and part of the AGM Group, the British Association of Removers (BAR) and the International Association of Movers (IAM).
Global Moving Services specialise in providing quick and cost effective solutions to people's international moving requirements.
Customer care, clarity and response speed is at the forefront of their service, ensuring that whatever you may need, they have someone on hand to assist.Read more
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Reviews
286
Sirelo and Google reviews
84% of the users recommend this removal company
L.B.
November 19, 2024
on Sirelo
Truly terrible experience with GMS, who not only damaged the goods (including several pieces of art), and did not communicate delivery timelines at all (I was chasing for weeks before a team showed up entirely unannounced at our door on the day we were due to catch a flight), but most worryingly they also charged an extra £1,350 for completely unexplained 'charges' and refused to refund this. They claimed this was for over volume, and yet we were given absolutely no prewarning about this and were left trapped between a 'choice' of paying to collect the goods from the warehouse, or paying extra to have them delivered. It has been incredibly stressful and disappointing and I just wish we had chosen another delivery company. I have never worked with a company where the level of communication is so bed. I would warn anyone to avoid working with this team at all costs.
Failure to comply
Moved from London (United Kingdom) to Geneva (Switzerland)
S.
January 30, 2023
on Sirelo
GMS provided an estimate of 5-15 days to deliver my goods. It took 35 days. I had to chase them multiple times for updates, and they never advised me that the festive period would have an impact on my goods. As a consequence none of the Christmas presents arrived for my family and GMS demonstrated zero concern or ackwnowledgement for how misleading they are. I would never advise using GMS. and I have used many removal companies.
Communication
Moved from Copenhagen (Denmark) to London (United Kingdom)
M.V.
January 16, 2023
on Sirelo
This is the worst company I have ever encountered; just to summarize my experience of moving some package from London to Dubai:
- They collected my package in JULY, and after one month of zero communication, they told me they HAD LOST ALL THE PACKAGES..
- After many emails and calls, they finally managed to find my packages, but they told me to wait because there was no shipping available.
- on NOVEMBER, I finally received the package, and they lost one (of course, the most precious with a PS4 and all the games)
- After an infinite number of emails, they offer me 40£ in compensation...
Please avoid it at all costs; even the people I was talking they were resigning... It's clear they don't care.
- They collected my package in JULY, and after one month of zero communication, they told me they HAD LOST ALL THE PACKAGES..
- After many emails and calls, they finally managed to find my packages, but they told me to wait because there was no shipping available.
- on NOVEMBER, I finally received the package, and they lost one (of course, the most precious with a PS4 and all the games)
- After an infinite number of emails, they offer me 40£ in compensation...
Please avoid it at all costs; even the people I was talking they were resigning... It's clear they don't care.
Careless with furniture
Moved from London (United Kingdom) to Dubai (United-Arab Emirates)
A.V.D.A.
September 10, 2022
on Sirelo
Op de dag dat de verhuisfirma GMS onze spullen moest inladen (maandag), waren ze 4 uren te laat. GMS had de klus uitbesteed aan een ander verhuisbedrijfje (Airport Transfers Kent ltd) dat zeer onprofessioneel overkwam (3 mannen van oost-europese origine die zeer gebrekkig Engels spraken en verstonden en waarvan minstens één dronken was) en handelden. Ze hebben er 4 uur over gedaan om alles ingeladen te krijgen.
Ze waren niet op de hoogte gebracht door GMS over welke goederen ze moesten verhuizen, noch over de afgesproken datum van levering (vrijdag van diezelfde week) op ons adres in het buitenland.
Ik ontving de volgende dag, dinsdag, al een telefoon van de verhuisfirma dat de 3 mannen onderweg waren en diezelfde avond de spullen konden leveren op ons nieuw buitenlands adres.
Aangezien wij nog niet waren aangekomen, drongen ze erop aan om de levering te laten doorgaan zonder ons, maar in aanwezigheid van één van de aannemers die aan het dak van ons huis werkte .
Ze hebben alle meubels afgeleverd op het gelijkvloers (ipv op de eerste verdieping) aan de andere kant van het huis.
Op de terugweg hebben ze de porteloo van de aannemers die aan het dak werkten, ingeladen in hun vrachtwagen en zijn ze vertrokken.
Eenmaal terug thuis in België merken we ook dat er spullen zijn verdwenen uit onze garage.
Bewijzen van deze diefstallen heb ik niet, maar ik wil eventuele toekomstige klanten wel waarschuwen voor deze frauduleuze praktijken.
Ik diende klacht in bij GMS, maar helaas ontkennen ze alles en seponeren ze de klacht.Read more
Ze waren niet op de hoogte gebracht door GMS over welke goederen ze moesten verhuizen, noch over de afgesproken datum van levering (vrijdag van diezelfde week) op ons adres in het buitenland.
Ik ontving de volgende dag, dinsdag, al een telefoon van de verhuisfirma dat de 3 mannen onderweg waren en diezelfde avond de spullen konden leveren op ons nieuw buitenlands adres.
Aangezien wij nog niet waren aangekomen, drongen ze erop aan om de levering te laten doorgaan zonder ons, maar in aanwezigheid van één van de aannemers die aan het dak van ons huis werkte .
Ze hebben alle meubels afgeleverd op het gelijkvloers (ipv op de eerste verdieping) aan de andere kant van het huis.
Op de terugweg hebben ze de porteloo van de aannemers die aan het dak werkten, ingeladen in hun vrachtwagen en zijn ze vertrokken.
Eenmaal terug thuis in België merken we ook dat er spullen zijn verdwenen uit onze garage.
Bewijzen van deze diefstallen heb ik niet, maar ik wil eventuele toekomstige klanten wel waarschuwen voor deze frauduleuze praktijken.
Ik diende klacht in bij GMS, maar helaas ontkennen ze alles en seponeren ze de klacht.Read more
Unprofessional
Moved from Aalter (Belgium) to Blairgowrie, Glenmarkie (United Kingdom)
P.
September 8, 2022
on Sirelo
It was well organised and very helpful in every way. Timing was very good and the packing faultlessly done. The crew was very helpful, and friendly all the way to Hungary. I can just praise them. Thank you!
Moved from Hove (United Kingdom) to Debrecen (Hungary)
S.S.
July 3, 2022
on Sirelo
They didn't gave me a bill for my payment till now and my cargo not yet arrived as it is too early to come.
Good communication
Good transportation
Noton door on arrival
Need to manage the customer clearance on arrival
Moved from Dublin (Ireland) to Hobart (Australia)
