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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
43The trouble was that it was a piano for my son!!
I had contacted a few removal companies prior, but it seemed like I was moving a whole house!! (Big house) price wise.
I contacted WRIGHTS removals and spoke about everything with I did with the other companies.
From the first conversation i had with Richard nothing was an issue or problem.
Working around timing's for me and especially who'd we had bought the piano from.
I have always believed communication is key, and they not only delivered on time, but they were also very precise on where it was positioned on delivery.
I'd highly recommend.
Very very poor customer service. Let down before even moved.
Had a date which the company confirmed in writing over email. Then due to the nature of moving house dates not completely confirmed, so they then let us down with less than 2 weeks before our move. They booked someone else in our date although they fully confirmed this date with us.
Fortunately found a much better company to sort the move who were much more understanding about the fragile nature of moving dates.
Would not recommend this for people moving as they had no care for letting us down and dropping us for another customer.



