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What is your insurance policy? How do you deal with damaged items?
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Reviews
221We opted for the packing service, where Alan and his team came the day before to pack everything up, and then returned the following day to move us in. They were absolutely fantastic - quick, efficient, and all done with a smile. They were so friendly and had us laughing on a number of occasions, which made the whole process feel stress-free and even fun.
If you’re looking for a removal company that provides a gold-star service, is reliable and punctual, and goes the extra mile, I would definitely recommend Alan and his team.
We coincidentally picked one of the hottest days of the year to move, but our two excellent movers, Fabio and Gustavo, showed up bright and early and worked for nearly three hours straight taking our furniture and belongings down a large slope to the truck without a break or complaint!
Once they arrived at our new property, a four hour drive by the way, they had the same energy and enthusiasm when unloading our belongings.
Everything was delivered with only some minor knicks and bumps you have to account for when moving - but nothing major or inconvenient to fix.
They were helpful, professional, and friendly, never once wavering in the height of January heat.
In the end, our invoice was actually below our initial quote!
The customer service staff were just as friendly and helpful with organising our move.
On moving day, he and his colleague arrived very promptly, worked carefully (but quickly!), taking extra care with fragile items like picture frames, TV and even two large and very delicate houseplants. When it transpired that my sofa was too big to get safely out of the apartment, it was no issue for them- they just took it apart quickly, and even reassembled it at my new place.
They made the whole move as easy and stress-free as I could have hoped for, and I will 100% use them again next time I move!



