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Services
International removals
National moving
Piano transport
Associations
About
Ark Removals & Storage have over 20 years of experience helping countless families and businesses in the South West to make that all-important move, safe in the knowledge that their possessions are in very safe hands.
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What is your insurance policy? How do you deal with damaged items?
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Reviews
Paul Andrews
September 10, 2025
on Google
Fantastic service from Ark.
They were able to accommodate us and we couldn’t have asked for anything better.
On the day we had a member of family unwell which meant they weren’t able to be here to help but Ark just stepped up and took care of everything.
Nothing was too much trouble and they were a genuine friendly bunch who I’d recommend to anyone.
They were able to accommodate us and we couldn’t have asked for anything better.
On the day we had a member of family unwell which meant they weren’t able to be here to help but Ark just stepped up and took care of everything.
Nothing was too much trouble and they were a genuine friendly bunch who I’d recommend to anyone.
Helen Vittery
April 22, 2025
on Google
Ark are amazing! So very accommodating, polite, professional & friendly. They could not have done more to help us & we will certainly use again, when needed
Shane Parsons
April 10, 2025
on Google
Initially what we thought was a pleasant experience, has turned to one of distaste and we won't be using again. There's a few issues that we are quite disappointed with they are as follows:
On one of the days of moving we heard a crash of glass outside which we found out to be one of the glass panels from our garden table. One of the workers apologised and at the time said it was their fault due to cold hands touching the table and they would report it to the warehouse and it would be all sorted out for us. We didn't hear anything back so 2 weeks after moving my partner chased them up and we have just received a call disputing fault, apparently I was personally informed that there was already a crack in the glass and so there is no claim the man on the phone seemed to be quite sure that his word is gospal and there can be no other outcome. Needless to say, no such conversation took place on the day the table was broken and so we will leave it in the capable hands of the company to make right of that situation. When you pay over £1,600 for a service I don't think disputing the cost of a panel of glass is something I would waste my time on and if there was already a crack why would the staff bother to tell us a story about it happening to someone else that week as well, obviously they can't safely remove garden tables so beware if that's something you need doing.
Furthermore to that issue, we had to chase them a day after moving as well, because when assembling a waredrobe the legs of it were left behind in the van and I will be fair and say they did bring them round the next day but just shows the level of attention on the day.
There was also a remote on our front room unit and the staff said that it was placed in a drawer of that same unit, we are still yet to find that remote, my conclusion is that they forgot to remove it from the unit and it is probably in the back of their van somewhere they do seem to be quite forgetful of things that are said and done.
Perhaps if the company do the right thing and correct their mistake I will change my review to reflect only the things that went well for us.Read more
On one of the days of moving we heard a crash of glass outside which we found out to be one of the glass panels from our garden table. One of the workers apologised and at the time said it was their fault due to cold hands touching the table and they would report it to the warehouse and it would be all sorted out for us. We didn't hear anything back so 2 weeks after moving my partner chased them up and we have just received a call disputing fault, apparently I was personally informed that there was already a crack in the glass and so there is no claim the man on the phone seemed to be quite sure that his word is gospal and there can be no other outcome. Needless to say, no such conversation took place on the day the table was broken and so we will leave it in the capable hands of the company to make right of that situation. When you pay over £1,600 for a service I don't think disputing the cost of a panel of glass is something I would waste my time on and if there was already a crack why would the staff bother to tell us a story about it happening to someone else that week as well, obviously they can't safely remove garden tables so beware if that's something you need doing.
Furthermore to that issue, we had to chase them a day after moving as well, because when assembling a waredrobe the legs of it were left behind in the van and I will be fair and say they did bring them round the next day but just shows the level of attention on the day.
There was also a remote on our front room unit and the staff said that it was placed in a drawer of that same unit, we are still yet to find that remote, my conclusion is that they forgot to remove it from the unit and it is probably in the back of their van somewhere they do seem to be quite forgetful of things that are said and done.
Perhaps if the company do the right thing and correct their mistake I will change my review to reflect only the things that went well for us.Read more
Marcus P
March 22, 2025
on Google
Great company to work with. The management and removal teams are friendly, helpful and professional. I would definitely recommend them.
Micky 69
December 6, 2024
on Google
We were having to move on a temporary basis so repairs could be done and Ark were arranged for us and i can't praise them highly enough they were amazingly helpful, informative, professional and friendly nothing was a problem for them, they were quick and clean absolutely amazing thank you so much for taking the stress out of a stressful day
Emma Mary
November 6, 2024
on Google
Ark removals moved us yesterday. By far the best company we have ever used. Friendly , professional, polite and incredibly efficient. We 100% will recommend them to anyone wanting a removals company.
