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National moving
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Reviews
Charmaine Pickup
August 29, 2025
on Google
We have just relocated from Twickenham and were recommended Sterling Moves from friends and they didn’t disappoint. Ben was happy to answer all my questions in advance of the move and patiently held the date for us whilst our move was confirmed. They did the full pack service which was quick and efficient and on the day of the move they impressed not only with their expertise of moving but everyone’s friendly attitude. It made for a relaxed and enjoyable move in day. Ben made sure to walk around the new house before leaving to check the position of the furniture and even moved some items around. Many thanks to you and your great team!
Simon Wong
August 18, 2025
on Google
We moved from Epsom Downs to Epsom, not far, but a big move for us. Ben and team did not break a single thing or nothing scratched, especially since we have a lot of glassware, every single thing was wrapped up. We had a 85 inch TV and an upright piano as part of the move, all lovingly looked after. Team was professional and considerate, with lots of attention to details many things we didn't think about but he covered it, and was very passionate about his work. So glad we used his company, all problems on the day were resolved.
Mark Reynolds
July 21, 2025
on Google
Ben & the guys were absolutely brilliant. Our flat was on the third floor with no lift and a narrow, awkward set of staircases. They arrived in good time and got the job done quickly and respectfully. Easy process from start to finish, all for a reasonable price which was cheaper than most of the big removal company chains.
Shop local businesses like this if you want a great service!
Shop local businesses like this if you want a great service!
Benjamin Ablett
June 9, 2025
on Google
I cannot recommend Sterling Moves highly enough! From the very first phone call to the final box being unloaded, their team was professional, kind, incredibly hardworking, and unbelievably flexible. Moving can be stressful, but they made the entire experience smooth, efficient, and even enjoyable.
Every member of the team was courteous and friendly, treating my belongings with the utmost care and respect. They arrived on time, worked tirelessly throughout the day, and went above and beyond to ensure everything was done exactly how I wanted it. Even when last-minute changes came up, they handled everything with a smile and a 'no problem' attitude.
What really stood out was how much they genuinely cared—not just about the move, but about me and my peace of mind. You don’t often find that level of compassion and professionalism in one team.
If you’re looking for a removal company that’s reliable, kind, adaptable, and truly exceptional at what they do, Sterling Moves is the one. I’ll be recommending them to everyone I know!Read more
Every member of the team was courteous and friendly, treating my belongings with the utmost care and respect. They arrived on time, worked tirelessly throughout the day, and went above and beyond to ensure everything was done exactly how I wanted it. Even when last-minute changes came up, they handled everything with a smile and a 'no problem' attitude.
What really stood out was how much they genuinely cared—not just about the move, but about me and my peace of mind. You don’t often find that level of compassion and professionalism in one team.
If you’re looking for a removal company that’s reliable, kind, adaptable, and truly exceptional at what they do, Sterling Moves is the one. I’ll be recommending them to everyone I know!Read more
Charlotte Bridge
June 9, 2025
on Google
The Sterling Moves team recently helped me move from one flat to another (which included a lot of stairs!) and were friendly and hard working from start to finish. I’ve had poor experience with movers in the past and so I was wary hiring again. However, Sterling made me feel at ease, they were on-time efficient and got the job done well. I wouldn’t hesitate to use their services again, or recommend to anyone looking for quality service! Thank you again!
Neil Zarach
January 6, 2025
on Google
Edited to respond to their response. We have a full paper trail. We have no dolls. The damaged goods are art deco ceramics. We tried to assist them when we discovered they were not insured. We offered to accept a small cash payment if they removed a small item from our old garage. They paid the cash but refused to pick up the small item. This was our first and last time we would deal with them. We asked for no further work. Sterling moves are a company to avoid. We made the mistake of using them to move home. Their proprietor did a survey of our apartment and gave his estimate. It was so obviously wrong. I called him and he revised it without revisiting the apartment. His written estimate, which we accepted, included three trucks. Three turned up but only two were usable as the third was full of someone else's possessions. The written estimate also included provision of wardrobe boxes. None turned up, to the surprise of those packing for us. He confirmed in writing that he was fully insured.
Some of the items THEY packed arrived damaged, as did multiple items of furniture, the mover who damaged one told my son he just had to fix it with some wood glue even though the wood finish was ripped off the drawers. The proprietor then wrote to us to say he was not insured. The move took longer than he estimated, we had to pay the extra. His staff did part of the packing, 2 men for a full day, and they confirmed to us that the broken items (art deco ceramics) were packed by them. A majority of the actual move was subcontracted to another company and there were various disagreements between the two companies during the move along with a language barrier, and very heavy-handed handling of boxes and furniture including reckless overloading of the small lift.Read more
Some of the items THEY packed arrived damaged, as did multiple items of furniture, the mover who damaged one told my son he just had to fix it with some wood glue even though the wood finish was ripped off the drawers. The proprietor then wrote to us to say he was not insured. The move took longer than he estimated, we had to pay the extra. His staff did part of the packing, 2 men for a full day, and they confirmed to us that the broken items (art deco ceramics) were packed by them. A majority of the actual move was subcontracted to another company and there were various disagreements between the two companies during the move along with a language barrier, and very heavy-handed handling of boxes and furniture including reckless overloading of the small lift.Read more
