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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
14Edit: per your response, you said I was informed of eta and delivery. I’ve provided screenshots. Please show me where I was informed of anything, apart from me constantly messaging to ask about seal numbers, eta and delivery. Instead of being truthful, you’re rather deflecting.Read more
In addition to the excessive delay, my items were mishandled during transit. Some arrived damaged, and others were missing entirely.
Because of this poor experience, I will avoid using this shipping company in the future and would not recommend their services to anyone.
The company came to collect in London and deliver in Accra Ghana ( door to door services)
Boxes came safely
Took about 6 weeks to arrive .
Point to be improve : communication about each status of the shipping . I had to reach them to have updates .



