Lopa Removals

Collection was ok
45 minutes early
But no inventory made
Delivery however was bad
We're very late 6hrs. And there was no way of contacting anyone to ask where delivery was
They also had no way of contacting us to say the would be late
In future either just give s delivery day but better would be have the deliverers let people know if they are running late
Apart from that it was all perfect

The items arrived in 4 days and in perfect conditions. The staff from lopa removals was really nice every time.

An meinem Umzugsdatum hat sich 3 mal etwas geaendert. Die Firma war jeweils sehr flexible und hilfreich und sehr geduldig. Sehr puenktlich in der Schweiz abgeholt und alles ist nach 5 Tagen unbeschaedigt in England wieder ausgeladen. Super.

Absolutely wonderful service, incredibly kind, helpful staff who treated my belongings with the utmost care and respect. The move was a very sudden and unexpected on that had left me feeling and totally disorganised, and they went above and beyond to help me get my things in order even though it wasn't part of the service id paid for - genuinely couldn't have made a difficult move any easier.

The movers collected and delivered everything on time. Nothing was missing and all the items were intacte.

The movers were extremely friendly and matched our requests and expectation.

On time, quick and did not brake anything.

Dates were hold exactly, everything went smoothly, no damage or loss on the way, real pros, all our stuff arrived in London only 2 days after pickup!

I would score them lower if you let me. They offer a date range and once you confirm only confirm one specific date. I couldn't do that date and asked to move it but was already slapped with a £90 cancellation/change fee.

Sehr netter und hilfsbereiter E-Mail Kontakt, es hat alles super geklappt.

Ligia was very friendly and helpful. The person who arrived to collect my items was not very friendly and seemed rather on edge for some reason, but the collection was timely and even early.

The only issue I had with this company was when after I had written down a range of delivery dates and specified my reasons for them, I casually got sent an e-mail telling me that they'd deliver the items 1 day earlier than I requested (a day when nobody could possibly be home).

I sent them an e-mail about it to remind them why I had requested a specific range of dates for delivery and the response I received was basically 'Yeah sorry it's out of our control, delivery has to happen on the day we told you'. I had to send a passive-aggressive e-mail back after that in order to finally get told that 'All was sorted out and they'll deliver my items on the day I requested'.

Apart from this issue, everything else pretty good and went smoothly. Delivery was timely and everything was delivered.. Read more

The guys who moved us were very careful, calm and polite. They worked hard and swiftly found solutions to minor problems

eingeschränkt. Service bei ABholung gut, bei Lieferung mangelhaft.

I was obviously slightly concerned about committing to Lopa Removals but I needn't have been. They kept me informed as to what was happening, turned up at the right time to collect the furniture - were incredibly efficient and friendly - and , though we live right in the middle of nowhere in France, they arrived on time and were again very pleasant and helpful. If I ever need a removal firm again I would definitely use them.

Alles hat 100% geklappt wie abgesprochen. Meine Fragen wurden freundlch und hilfreich beantworted.

Everything worked 100%. Totally satisfied

Lopa Removals were very easy to deal with and proactive. Cost was competetive. The removal staff were couteous, hard working and efficient. They kept me informed of their arrival time. My belongings were packed to a high standard.

Die Jungs waren super schnell, pünktlich und gründlich. Alles kam heile an und auch beim ausräumen waren sie sehr vorsichtig. Die Daten stimmten, der Support war prompt und direkt und auch vor Ort in Liverpool verlief alles reibungslos. Bin wirklich Happy!

Moving out with LOPA Removal was very easy and quick. The people were very nice. No damage on the belongings just some cardboards a bit distorded due to the ropes they used to fasten everything.
Really just one thing to improve: the delivery of the belonging was supposed to happen on a saturday between 12 and 4 pm but nothing arrived and it is not possible to call the offices on a saturday. Luckily I thought to try to send an email to have some updates. We have been told that the delivery was very late and could be reported to the next day. It would have been appreciated if they had let us know this delay instead of me desperately trying to find a way to contact them and losing my day.

Perfecte service inclusief inpakken (heel netjes alles stuk voor stuk) en heel efficiënt gebruik maken van alle beschikbare laadruimte.

Definitely the timing and the price perspective - as we moved a small amount of stuff, nobody else was capable of offering good timing

Price is great in comparison to other companies. Customer service is good. It is easy to book the service.

No damage, no issues, good service

Mr Karolaw Wolak took the time to listen,ready to negotiate and inspired me trust as he did not use any sales talk.
Internet writings were very encouraging as well. Staff very courteous,hard working, in time and a pleasure all around to deal with them

Guter Service zu gutem Preis, gute Kommuniknation per Email und Telefon, immer bereit zu helfen bei Fragen

They are really professional. I had questions I got answered quickly and they were very helpful in general. They are 100% transparent about the costs, you know exactly what you pay for. And the people I met took really good care while collecting and delivering our items.

I wasted of my time and not small amount of money by using other shipping company and they didn't come to collect. Then I ordered Lopa Removals. They responded and managed everything quickly. Driver was kind and friendly. Everything went well except Eurotunnel operation. When I move to somewhere next time, I will definitely order them again.

Am Anfang guter Kontakt, aber dann bekamen wir keine (eigentlich angekuendigte) Benachrichtigung ueber das exakte Datum der Anlieferung unserer Sachen in Exeter. Telefonisch wurde uns dann der 16. September genannt, also haben wir Fluege fuer den 15. September und eine Hoteluebernachtung zum 16. September in Exeter gebucht. Als wir bis zum 15. immer noch nichts ueber die ungefaehre Uhrzeit der Lieferung gehoert haben, habe ich noch mal selbst geschrieben. Ploetzlich hiess es, die Lieferung erfolge erst am 18. September. Wir konnten unsere Reiseplaene so kurzfristig nicht mehr aendern und mussten daher zwei weitere Naechte im Hotel bezahlen. Ausserdem wurden einige der Umzugskarton etwas gar grob behandelt und da alle Packer rauchen, riechen jetzt viele unsere Sachen (leicht, aber merklich) nach Zigarettenrauch.

The move went well, the staff was competent and took good care of my belongings. I would have expected a slightly better organization though. My boxes have not been numbered. I have to wait 1 week before my target date to have confirmation that the move will occur as planned. The insurance form was a bit cumbersome to fill-in and doing it on the fly on the day is clearly not practical.

Entreprise sérieuse, interface réactive et réponds rapidement aux demandes. Bon déménageurs pour la collection et livraison. Respect des horaires annoncés.

Trés satisfait du service offert par la compagnie.

Friendly service, everything packed well, including a large crated painting.

Professional quick friendly, only large timeframe for collection and pickup times

All went well, just had a change of collection date.

I considered other companies, in particular E Pearson & sons whom were also very much on the ball and, I believe, would have provided a good service too. However Lopa matched my requirements more closely

Fantastic service, exactly as promised.

Move was arranged with a very short notice. Qualified and friendly stuff that work very fast and efficient. Great experience!

Ik heb Lopa Removals op Trustpilot de 'Primark onder de verhuisbedrijven genoemd', waarop ik een boze mail van het kantoor kreeg. Aan de kant van de consument alles prima en de verhuizers waren prettig en werkten superhard, maar toen ik door kreeg hoe knetterhard zij werkten met ontzettend lange werkdagen en -weken, wou ik dat ik 100 eu meer had betaald voor een bedrijf dat z'n arbeidsomstandigheden iets beter in het vizier houdt.

Good communication, fair price. Only down point was lack of dates to choose for move so either had to wait a month or couldn't be present at day of delivery.

Just great.

They are super professional and no one could beat their quote.

Excellent all round service. Good communication and very helpful staff. Florin our lead guy was very helpful and professional. Will use them again.

Very fast answers, very easy to contact, professional and friendly moving people on the date itself, no items lost / broken.

It was comparatively cheap and the movers were friendly, professional and efficient.

Just perfect, everything was very smooth and functionale

They did a great job.

The staff worked really hard to make the move go smoothly. Their timing was exactly as advised.

Quelques objets abîmés et des cartons fait un peu avec un manque de soin, d'où des dégâts.

Zeer beleefd, goede updates over timing, alles netjes verpakt (dekens over kasten, plastic over bankstel en matrassen)

Everything went perfect and according to plan

I had no problems during the delivery.

They did everything that we asked.The staff were quick and efficient and the move was trouble free and the Mover adhered to the dates that we requested!!

People were friendly and responsive. Everything went well and they were on time for pick up and delivery, and all equipment was received in good conditions. Very satisfied and would definitely use them again.

Good communication with fast responses to questions and good flexibility to accommodate our wishes. Move went fast and smooth.

They gave very quick information and replied immediately to all mails. And, during the move we had problems with the cross channel rountes but still managed everything on time. The crews were excellent too.