About Eagle Relocations
Eagle Relocations' dedicated team of professionals have the expertise and the knowhow to look after your world and ensure that you have all the help and support that you need in your big move. Eagle Relocation’s knowledge can ensure that your move runs as smoothly and efficiently as possible.
Type of Removal Company
ReviewsWrite a review
Even with a pre-survey stating the correct volume, the removal team had the wrong volume on their paperwork, which lead to overrun in packing/loading time and requesting an additional van at the last minute late in the day.
I appreciate that i moved at a peak time of year, but Eagle had to contract staff to assist on 2 out of the 3 days which meant a lack of experience, consistency and quality control for agency staff on adhoc jobs.
On all 3 days the team turned up late. On one of the days the team were half an hour into their departure from the warehouse and had to go back as they forgot the clothes boxes.
On arrival of my container, there was a lack of correct paperwork which was due from UK side (assumed to be from warehouse), leading to a delay in receiving my goods.
On opening my goods, multiple (about 40%) of my boxes were labelled incorrectly and in some instances, quite blatantly incorrect, ie. 'ironing board' labelled on a small box.
Lastly a couple of minor items were missing, and when questioning the move coordinator, she simply said 'you have confirmed receipt of all your boxes'.
Basically, we could not have done our last minute move without them all. We were in the situation of starting to pack up the house on Wednesday without having exchanged till later that day for completion on the same Friday.
Very competitive on price, this was our first experience of having our goods packed and it was worth every penny. I would have no hesitation in recommending Eagle to anyone including my Sister in law who is hopefully moving to Norfolk next year.
It has been a pleasure dealing with a professional and efficient company.
A particular thank you to [names removed by Sirelo] for all their help.
Car and contents damaged. Eagle still have not replied to any emails and still not supplied me with insurance claim documents.
From start to destination, they kept me informed and aware of all stages of the move. This last move I had a full packing service which was fantastic – done with speed and efficiency -meaning all my goods arrived at destination in good order. The destination deliverers were also fantastic and my delivery was completed within days of arriving in the Country! Many thanks once again to the whole team at Eagle Relations and no doubt I will be using their services again in the very near future - keep up the good work.
Everything was perfect except one week delayed arrival from expected date.
The cost is competative but my satistaction of service was very good.
Also the partner relocation company in Korea is nice in my experience.
My wife is strongly recommending Eagle relocation to her friends.
My family would like to thank all staffs in UK and Korea.
The teams who were on-site for the packing/loading and for unloading (125 miles away the next day) were also pleasant and professional at all times.
Our family have moved house 6 times in the UK and twice to Jersey, therefore have experienced many different elite companies.
However Eagle, on our biggest move ever to New Zealand out shone all of our 8 moves in the U.K.
The guys were fast, efficient, professional, fit and worked non stop, No tea breaks!
Each person packed to a high standard, so much so everything was intact in every box....
We had a crazy amount of delicate mirrored pieces, complex deco mirrored tables/dressing tables, huge lamps/shades, crystal/chrome chandeliers,surprisingly all these items arrived to our amazement in one piece. No chips/dings or dents.
All our goods were driven down our steep drive, into the 40 Cubic container, shipped over seas to NZ, off loaded into other vans until they reached us in Auckland.
This opened up endless potential damage opportunities!!!
What an amazing move all round, from start to finish on both sides of the world.
Our house is now complete in Auckland and each day I smile with delight......
Eagle's focus on customer satisfaction is evident and has successfully permeated every facet of the business that I observed.
Probably the moving crew are the most important part of the process and the four guys who did my move were excellent. I don't have a single complaint or suggestion how they could improve. They exceeded my expectations at literally every stage, from taking inventory of my belongings, the quotation, through to the actual move. I didn't have to deal with any surprises at any point. I couldn't believe the whole thing could be done without any complication but it was.
Although we still have to receive our good in Canada