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Services
National moving
Piano transport
Associations
About
Hughes Removals is a family run removals business that has been trading for over 68 years. All their employees are courteous, well trained and above all experienced – ensuring that your removal runs smoothly.
They provide the following services and offers throughout Yorkshire and the surrounding areas: -
Domestic Removals, Office Relocations, Deliveries, Midweek and OAP Discounts, Local or Long Distance, Packing Service,Storage, House Clearances, Piano & Antique Experts, Fully trained, uniformed staff.Read more
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Reviews
94
Sirelo and Google reviews
0% of the users recommend this removal company
R.T.
July 19, 2024
on Sirelo
I requested a quote for a specific move date and had someone come to survey the house and belongings. Two days later, I received a quote along with a contract of acceptance. I promptly filled out and signed the contract, returning it within 15 minutes. Shortly after, I received a curt email stating, 'Unfortunately, we are now fully booked on the 15th.'
No alternative dates were suggested. After several emails, whereby I had to chase them for another time slot, they simply replied, 'No, sorry.'
To be clear, this review isn't because the company had no availability. It happens! The review is based on my overall experience with their terrible customer service. Which is one of the poorest I've ever seen. After a very frustrating experience, I wished them an 'awful weekend' and managed to book in with another company an hour later.
No alternative dates were suggested. After several emails, whereby I had to chase them for another time slot, they simply replied, 'No, sorry.'
To be clear, this review isn't because the company had no availability. It happens! The review is based on my overall experience with their terrible customer service. Which is one of the poorest I've ever seen. After a very frustrating experience, I wished them an 'awful weekend' and managed to book in with another company an hour later.
Price
Communication
Moved from York (United Kingdom) to York (United Kingdom)
