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What makes your company stand out?
3 best rated in york for 8 years straight
Services
National moving
Man & Van
Piano transport
Art transport
About
Removals and self storage has been our family trade for over 80 years.
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
Goods in transit insurance
What is the best advice you would give to customers?
Use a reputable company
Have you moved with this company?
We'd love to hear about your experience.
Reviews
Claire Rigden
October 25, 2024
on Google
I cannot recommend Jorvik highly enough. Today they worked tirelessly to move a whole school. They were positive, kind, helpful, considerate and blooming hard workers. I would recommend them to absolutely anyone without an issue. Thank you to you all for making a very stressful day so much easier.
Thomas Jones
October 17, 2024
on Google
Amazing! The casually swept in last minute (house moving, right?!) charged a very fair rate and the team were incredible. They worked tirelessly and made every effort to make sure all our stuff was looked after and that we were happy. They went the extra mile, and then some. Brilliant.
Daniel Smith
September 19, 2024
on Google
The team at Jorvik removals were absolutely fantastic from start to finish with our move. Both Georgia & Melissa who we dealt with prior to removal day were lovely & very helpful despite our moving date changing and things being a bit of a pain, nothing seemed too much trouble.
Andy & Abdo who carried out our removals were brilliant. They were careful, efficient & overall just really nice gents. They took no time at all clear our house, and with unloading they were always asking for our advice on where we wanted things etc, they didn’t just presume and dump things where they didn’t need to be.
Of all the processes we go through during a move, they made this one the least stressful which is saying something! We couldn’t recommend them highly enough - thanks guys!
Andy & Abdo who carried out our removals were brilliant. They were careful, efficient & overall just really nice gents. They took no time at all clear our house, and with unloading they were always asking for our advice on where we wanted things etc, they didn’t just presume and dump things where they didn’t need to be.
Of all the processes we go through during a move, they made this one the least stressful which is saying something! We couldn’t recommend them highly enough - thanks guys!
Jack Woodhams
August 31, 2024
on Google
We are so impressed with the team at Jorvik Removals. Their level of service was impeccable—they were kind, considerate, and a pleasure to work with. They went above and beyond by disassembling our beds and wardrobe and reassembling them at our new home, working 12 hours straight. They were also incredibly thoughtful, working around our daughter’s additional needs and making sure her essential items were loaded onto the van last for easy access upon arrival. I can't fault them at all and would highly recommend their services. They turned what could have been a very stressful day into a manageable one. Thank you 😊
Rose Woodhams
August 31, 2024
on Google
We are so impressed with the team at Jorvik Removals. Their level of service was impeccable—they were kind, considerate, and a pleasure to work with. They went above and beyond by disassembling our beds and wardrobe and reassembling them at our new home, working 12 hours straight. They were also incredibly thoughtful, working around our daughter’s additional needs and making sure her essential items were loaded onto the van last for easy access upon arrival. I can't fault them at all and would highly recommend their services. They turned what could have been a very stressful day into a manageable one. Thank you 😊
Sue Terry
August 21, 2024
on Google
This review pertains to an estimate for a relocation service. An appointment was scheduled, but after a 20-minute delay, the assigned representative, Melissa, had not arrived. Upon contacting the office, it was discovered that the appointment had been inadvertently omitted from the schedule. They expressed regret for the oversight and arranged an alternative date for the following week.
On the rescheduled date, approximately 20 minutes prior to the scheduled appointment, Melissa contacted me to express her confusion, stating that she had already visited our residence and completed a report. However, this was not the case, as we have resided at this address for over two decades and have only recently obtained quotes from two other companies.
Melissa appeared uncertain about how to proceed, and I conveyed my diminished confidence in Yorvik Removals based on these experiences. Nevertheless, I agreed to allow her to handle the situation. Regrettably, there was yet another instance of non-attendance.
Subsequently, I reviewed Yorvik Removals' Google reviews and observed a pattern of defensive responses to negative customer experiences. These responses tend to place blame on the customers and absolve the company of any responsibility. Given this trend, I anticipate a similar response to this review. However, it is pertinent to question how customers can trust a removal company that fails to honor initial appointments.
In response to the expected reply from Melissa YOU HAVE NOT BEEN TO MY HOUSE. 4 weeks ago I.had not contacted any companies about a move as we had NO moving date. You were not outside my house as my.dog would have barked furiously.
YOU have been mistaken and gone to the wrong.house. I take objection to how rude you are, and you expect customers to trust this company.
I'll still keep 2 stars as the office staff have been really nice.Read more
On the rescheduled date, approximately 20 minutes prior to the scheduled appointment, Melissa contacted me to express her confusion, stating that she had already visited our residence and completed a report. However, this was not the case, as we have resided at this address for over two decades and have only recently obtained quotes from two other companies.
Melissa appeared uncertain about how to proceed, and I conveyed my diminished confidence in Yorvik Removals based on these experiences. Nevertheless, I agreed to allow her to handle the situation. Regrettably, there was yet another instance of non-attendance.
Subsequently, I reviewed Yorvik Removals' Google reviews and observed a pattern of defensive responses to negative customer experiences. These responses tend to place blame on the customers and absolve the company of any responsibility. Given this trend, I anticipate a similar response to this review. However, it is pertinent to question how customers can trust a removal company that fails to honor initial appointments.
In response to the expected reply from Melissa YOU HAVE NOT BEEN TO MY HOUSE. 4 weeks ago I.had not contacted any companies about a move as we had NO moving date. You were not outside my house as my.dog would have barked furiously.
YOU have been mistaken and gone to the wrong.house. I take objection to how rude you are, and you expect customers to trust this company.
I'll still keep 2 stars as the office staff have been really nice.Read more
