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What makes your company stand out?
Family Run Business
Excellent Reviews Online
Modern Fleet of Vehicles
Services
International removals
National moving
Excess baggage
Man & Van
Car & Vehicle transport
Piano transport
Art transport
About
At Franklins Removals LTD, we pride ourselves on being a family-run business with a rich history of over 35 years in the removals and storage industry. Established in 1985, we have built our reputation on providing reliable, efficient, and personalised service for our customers. Based in the UK, we specialise in European removals, offering weekly services to France, Germany, the Netherlands, and Belgium.
Our team combines decades of industry knowledge with a commitment to making your move as smooth and stress-free as possible. Whether you’re relocating your home or business, we bring the same level of care and expertise to every move.Read more
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
We have MoveProtect in place for both goods in transit and goods in storage. In the unfortunate event that damage may occur, we send you a claim form and then your claim is processed.
What is the best advice you would give to customers?
Pack all of your goods to a good standard ready for moving.
Arrange all documents for customs well in advance of your removal.
Have you moved with this company?
We'd love to hear about your experience.
Reviews
270
Sirelo and Google reviews
88% of the users recommend this removal company
H.H.
August 20, 2025
on Sirelo
- I contracted with Franklins to collect furniture and transport from France to Scotland on 19th August at a cost of £2770
- Despite several calls on the day, refusal to give me a pick up time until 5pm when a slot between 9-10pm was given
- At 10.05pm the driver called to advise he had been at end of street at 9.30pm but could not drive along street as there were overhanging branches which would brush against vehicle. This is a removal vehicle, not a Porsche, which I assume is insured in the event there was significant, if any, damage. He was instructed to abort pick up by the operations department and told they would call me the following day. I was refused a contact number for operations department
- I suggested it might have been prudent to knock on my door to explain situation when it would have been pointed out that it would look different in daylight given a 10x4m pool had navigated the streets as well as bin lorries, cranes and cement delivery vehicles to empty plot 20 yards from my property
- Surely they have a duty of care to check Google Earth for access
- It is my claim the late hour, as well as the thunder storm contributed to the unwillingness to fulfil the collection which I would have understood and rescheduled
- It should be noted that the main road, Route de la Cavayere, has trees with lower hanging branches
- I called office this morning to be told operations department would contact me by email; it wasn’t possible to call as they were too busy
- I received an email referring me to their terms and conditions advising 20% of cost would be retained by them or reschedule when access issues are resolved which is not an option: these are not fair or reasonable optionsRead more
- Despite several calls on the day, refusal to give me a pick up time until 5pm when a slot between 9-10pm was given
- At 10.05pm the driver called to advise he had been at end of street at 9.30pm but could not drive along street as there were overhanging branches which would brush against vehicle. This is a removal vehicle, not a Porsche, which I assume is insured in the event there was significant, if any, damage. He was instructed to abort pick up by the operations department and told they would call me the following day. I was refused a contact number for operations department
- I suggested it might have been prudent to knock on my door to explain situation when it would have been pointed out that it would look different in daylight given a 10x4m pool had navigated the streets as well as bin lorries, cranes and cement delivery vehicles to empty plot 20 yards from my property
- Surely they have a duty of care to check Google Earth for access
- It is my claim the late hour, as well as the thunder storm contributed to the unwillingness to fulfil the collection which I would have understood and rescheduled
- It should be noted that the main road, Route de la Cavayere, has trees with lower hanging branches
- I called office this morning to be told operations department would contact me by email; it wasn’t possible to call as they were too busy
- I received an email referring me to their terms and conditions advising 20% of cost would be retained by them or reschedule when access issues are resolved which is not an option: these are not fair or reasonable optionsRead more
Communication
Moved from Carcassonne (France) to Edinburgh (United Kingdom)
Pete
December 17, 2024
on Sirelo
It was a few years ago now but a genuine no-problem experience. All 'stuff' went to store for eight months whilst UK house was gutted and refitted. Lovely guys who moved us out, brothers if I recall. Worthy of a recommendation.
Careful with furniture
Moved from Epargnes (France) to Droitwich Spa (United Kingdom)
L.S.
August 21, 2024
on Sirelo
Ik had geen beter verhuisbedrijf kunnen wensen. Na veel zoeken (en wat slechte ervaringen) was ik heel blij om een betrouwbare firma te vinden, die mijn dozen en meubels hebben verhuisd van Amsterdam naar Londen voor een scherpe prijs. De communicatie was snel en duidelijk en ze hebben me met de minimum aan gedoe geleid door het douane proces voor de VK. Ik kan ze van harte aanbevelen.
I can wholeheartedly recommend Franklins... reliable, efficient, good communication, friendly and smooth. And a very good price! Couldn't have found a better removals firm.
I can wholeheartedly recommend Franklins... reliable, efficient, good communication, friendly and smooth. And a very good price! Couldn't have found a better removals firm.
Professioneel
Moved from Amsterdam (Netherlands) to London (United Kingdom)
H.R.
April 11, 2024
on Sirelo
We have recently moved from London to Brussels and have used the services from Franklins Removals. Moving is always stressful, especially when it has an international element to it. I must say Franklins [Name removed by Sirelo] was excellent in the communication, expectation and follow-up. On the day, the 60m3 lorry arrived on time and [Name removed by Sirelo] and his colleagues were very friendly, extremely efficient and flexible. The paperwork requirements for the custom was clear and FR managed every for us. I would highly recommend Franklins Removals - professional pick up/delivery, punctual, competitive, handle your stuff with a lot of car, polite, efficient and friendly. Thank you guys!
Efficient
Moved from London (United Kingdom) to Ixelles (Belgium)
V.A.S.
December 14, 2023
on Sirelo
Our collection from our French address went without any inconvenience. The two chaps were friendly helpful and polite.
Our delivery at our UK address was equally smooth, Adam and ? Apologies the name escapes me. Again, professional, friendly and treated our effects with respect.
Our delivery at our UK address was equally smooth, Adam and ? Apologies the name escapes me. Again, professional, friendly and treated our effects with respect.
Moved from Brigueil-le-chantre (France) to York (United Kingdom)
G.A.
November 14, 2023
on Sirelo
They were fast & efficient, taking great care with all my belongings. Everything arrived in perfect shape. The two guys who came to pick up my belongings, [Name removed by Sirelo], were great … cheerful & very professional. Moving is a stressful time but they made it less so. Highly recommend them.
Professionnel
Communication
Moved from Cheniers (France) to Lymngton (United Kingdom)
