TOP RATED MOVER

Total Moving Solutions

9.5 (96‎)
i
What customers are saying
pro
Price (20)
pro
Communication (18)
pro
Professional (15)
con
Unprofessional (2)
Services
International removals
National moving
Excess baggage
Man & Van
Car & Vehicle transport
Piano transport
Pet transport
Art transport

About

Total Moving Solutions offer clients a full move management service and with a combined team experience spanning over 20 years in the industry, it is reassuring to know you are in safe hands.

All of our clients moves are tailored to their personal needs, budget and requirements with the added reassurance that we have a number of reliable partnerships with leading removal companies.

Most of which are accredited with industry standards such as the British Association of Removers (BAR) and the International Federation of International Movers (FIDI).Read more

Sirelo asks...

What makes your company stand out?

Myself and the team pride ourselves on the service we are able to provide our customers. With the partnerships we have within the removal industry, we have the flexibility to tailor our removal services to meet all of our clients specific needs and budgets. Our hard work is reflected in our vast amount of reviews on the various removal review websites which include Google, Trust Pilot and Removal Reviews, to name a few.

What is your insurance policy? How do you deal with damaged items?

All of our customers are offered the opportunity to take out TMS Insurance as part of their removal service with us. The Insurance is provided and covered by one of the Industry leaders within the Removal Industry. Customers wishing to cover their goods will be asked to fully complete an Insurance Valuation Form and their Move Manager will then provide a quotation for the cost based on the items declared. In the event that an insurance claim is required to be made, customers will need to complete a Claim Form and provide pictures and details of the damages which have arisen. Our Operations Manager will then liaise with our Insurers to handle the claim.

What is the best advice you would give to customers?

We always strongly encourage customers to ensure that when comparing quotes that they have requested the same level of service and volume of goods, to make comparing a much easier process for them. Secondly, customers should always do their research on any companies that they may be looking to select to undertake their removal, to ensure there are no surprises along the way.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

98% of the users recommend this removal company
 on Sirelo
The communication and knowledge from the team is just amazing. We moved during the Christmas period and everything went exactly how they told us it would.

Their packers are friendly, fast and super efficient. Our items arrived on time and unharmed.

Once our items arrived they brought them up with a smile and took great care with the packages.

They were able to walk us through what the documents meant and it was honestly just so seamless. I couldn’t have asked for a better service.

We looked around other providers and in terms of time and price TMS was the obvious choice. Thank you all for making something scary seem a lot easier.

Thank you so much to [Name removed by Sirelo] and team!
pro
Price
Moved from London (United Kingdom) to New York (United States)
Response of
Thanks for the fantastic review, Chiraz.

I am really pleased you have been happy with the service provided by Jason and the team.

Wishing you all the very best in the Big Apple and should you require any future removal services, please do not hesitate to get in touch.

Many thanks,

James
 on Sirelo
From start to finish very easy to deal with them. [Name removed by Sirelo] was very friendly, helpful and accommodating. I used TMS for moving furniture to a new property. They are great would not use anyone else other then TMS. Very highly recommended.
pro
Communication
Moved from London (United Kingdom) to Sligo (Ireland)
Response of
Thanks for the great review, Camila.

I have shared your kind words with Mike who was your Move Manager.

I am pleased to hear you have been happy with the service provided and appreciate the recommendation.

Wishing you all the very best in Ireland.

Many thanks,

James
 on Sirelo
We've moved to 9 different countries spread across the globe, and I can honestly say this was the easiest of them all. Considering we are now late 60's that's saying something.
It's been an absolute pleasure to have the expertise and patience, and know TMS are available for any questions.
We would have absolutely no hesitation in recommending you and TSM.
pro
Communication
Moved from South Molton (United Kingdom) to Killarney (Ireland)
Response of
Thanks for the comprehensive review, John, it is very much appreciated.

I am thrilled to hear how satisfied you have been with the service provided and how we have compared out of the various companies you have moved with in the past.

Wishing you all the very best in Cork.

Many thanks,

James
 on Sirelo
We have just completed the second move of our possessions from the UK to Portugal and we can't recommend TMS enough - responsive, professional, quick, helpful and efficient on-site packing and not one thing damaged! Would happily recommend TMS wholeheartedly!
Moved from London (United Kingdom) to Carvalhal (Portugal)
Response of
Thanks for the great review, Stephanie and also the recommendation.

I am pleased that you have been happy throughout the whole removal process with ourselves, both on the UK and Portugal side.

Should you require future removal services, please do not hesitate to contact us.

Wishing you all the very best in Portugal.

Many thanks,

James
 on Sirelo
I can't recommend [Name removed by Sirelo] at Total Moving Solutions enough. The previous reviews of TMS I read all talked about a high level of communication, and that was definitely the experience we had. Moving is challenging, and moving countries is even more challenging. Having one person you can come to for questions and concerns is incredibly valuable. So many other companies may pass you off from person to person or not even reply. [Name removed by Sirelo] is the opposite. I have a chain of 75 emails between us from the beginning of our first contact through to the final delivery to give an idea of how he's always responsive and communicative, answering all of my questions. He was also the only person who gave us honest advice when we were evaluating other companies. Things like what is worth moving, what isn't. Guidance on how to prepare for the move and how to size our shipment accordingly. He was also transparent with which companies they partner with. They truly serve as a centralized place to handle both sides of the move and have great partnerships on either side. Movers showed up on time, everything was wrapped and packed perfectly. And with all of that came in with the best price and all of our belongings arrived in great condition and on time. Just book with them now, no need to keep looking.Read more
pro
Communication
Moved from San Francisco (United States) to Nottingham (United Kingdom)
Response of
Thanks for such a fantastic and comprehensive review, Rachel.

I am so glad you felt supported by myself throughout your whole removal process. We understand how stressful moving can be, which is why we try so hard to keep a consistent amount of communication and support from start to finish of our removals.

It was a pleasure to assist you and thank you for your business.

Wishing you all the very best and should you require any future removal assistance, please do get in touch.

Many thanks,

James
 on Sirelo
I emigrated to Western Australia from the UK in September 2023. I booked TMS as my removal company through a recommendation from a blog. I emailed TMS and within 24hrs I had recieved an email from [Name removed by Sirelo], my move agent, with all the information I required to plan my move. Communication was excellent and [Name removed by Sirelo] was always happy to answer my questions. The quote for the shipping was one of the best I recieved (from the 4 I requested) and the service was excellent. TMS arranged for my furniture to be packed at my home in the UK, with all packing materials supplied and unloaded into my home in WA. Other than a frustralting delay through customs in Australia the whole process was great. My furniture arrived undamaged and all accounted for. TMS were great and I would definately reccomend.

Read more at: https://www.removalreviews.co.uk/write-a-review/step-1
pro
Price
Moved from Pontefract (United Kingdom) to Bunbury (Australia)
Response of
Thank you for the lovely review, C.

I have shared your kind words with Scott who was your Move Manager.

Scott is a fantastic member of the team and I am really pleased you felt supported throughout the whole removal process with us.

Wishing you all the very best for the future and thank you for the recommendation.

Many thanks,

James

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Review Sources

Sirelo
9.5
96
Facebook
9.9
8
Google
9.8
263
Recently completed projects by Total Moving Solutions
Total Moving Solutions_1
Total Moving Solutions_2
Total Moving Solutions_3
Export Wrapping of an International Consignment

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