Movecorp



Average score of 6.8 out of 51 reviews

Middlemore Lane West
WS9 8BG Aldridge
08000 556 331

About removal company Movecorp

Movecorp can move anyone and anything. No load is too big or small for them because they offer part load and full containers. Every single day of the year they are busily moving people and their belongings:
- Around the UK – locally, regionally and nationally.
- To Europe.
- And all other international destinations.

Services

Domestic removals
International moving

Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

There are currently 51 reviews for Movecorp.
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No recommendation

Haben spontan beschlossen (ohne mir das mitzuteilen), dass sie 2 Wochen spaeter als vereinbart meine Sachen umziehen wuerden. Total unzuverlaessig. Einzig positive ist, dass sie mir ohne Probleme meine Anzahlung widergegeben haben.

Pros and cons
Haben mir meine Anzahlung stressfrei zureuckgegeben
Unzuverlaessig
Unorganisiert
Moved from Muenster (Germany) to Southampton (United Kingdom).


Recommendation

Boxen sind sehr demoliert

Pros and cons
Günstig
Schnell
Moved from Greifenstein (Germany) to Alameda (United States).


No recommendation

Our relocation from Melbourne to Madrid was contracted with ChessMoving who assigned Movecorp as the local company for the section UK to Madrid.
Our Experience with Movecorp is absolutely disapointing, several customers have reported the same issues in their previous reviews.

- Lack of update - we have never got any information unless we asked for it. Some essential questions (i.e. delivery time, contact to address our complain...) are never answered.
- Obvious delay - timeframes indicated through a templated email which has probably not been updated since years creating absolutely inappropriate expectations.
- No defined schedule, no defined pathway - Movecorp seems not to be able to provide any information regarding who, when and how things will be transported.
- You pay everything and then they will do when they want/can.

This is clearly unprofessional and unexperienced company, we are still waiting them to make any visible progress, so I hope this review will help other c.. Read more

Pros and cons
Communication issue, no update, not answering to the questions asked
Delayed and no information about it
Moved from Melbourne (Australia) to Madrid (Spain).


No recommendation

Bought an insurance, but did pack my furniture, two items where damaged and they said they can't refund me because they did not pack them, so not only I spent the money for the insurance but now I have to buy a new wardrobe, very unprofessional service

Pros and cons
They ask you to buy insurance but forget to mention the details, but as usual, is in the fine prints
Moved from Delft (The Netherlands) to Liverpool (United Kingdom).


No recommendation

Horrible experience. Long story short, while their original quote was 319 GBP, it finally cost me an extra of 940 euros (extra charges plus missing/broken precious items). Totally irresponsible and untrustworthy.

Pros and cons
Everything, from customer service to price to dishonesty and lack of professionalism.
Moved from Brussels (Belgium) to Cambridge (United Kingdom).


Recommendation

Excellent from start to finish!

Moved from Warminster (United Kingdom) to Surry (United States).


No recommendation

Simply terrible customer service, such as too early pick up (2 hours prior to original arrangement!!!) without earlier announcement.
Then, insisting on early pick up.
Then, six weeks duration until delivery in Germany
Then, not all effects were delivered, as my TV was missing and had to be relocated.
Then, another > 2 week time until I got my TV.
Overall, the absolute worst moving company I had in over 15 moves.

Pros and cons
unfriendliness
lack of organization
Moved from London (United Kingdom) to Schwaebisch Gmuend (Germany).


No recommendation

Most of the move went fine but the lead guy didn't liaise with his admin person about an arrangement we had reached. He became quite rudely hostile and this left a bad taste in the mouth. I did receive an apology from my admin contact but there was no excuse for his attitude.

Pros and cons
Efficient
Reasonable pricing
Individual described became extremely rude
Moved from Farnham (United Kingdom) to Wellington (New Zealand).


Recommendation

Friendly and fast
My items have been collected, but not yet delivered. They will come in June

Pros and cons
Easy to deal with
Moved from London (United Kingdom) to Delft (The Netherlands).


No recommendation

Firstly I was very impressed. I moved my goods from Tresco (isles of Scilly) to the channel islands. I took out the insurance (best part of £400), sent pictures of my fully packed containers and some goods were delivered damaged. Not even claiming on the telly or bespoke photograph frame (the highest value items) I attempted to claim on insurance. Of course I'm not covered-story of insurance companies lives. Despite the fact that the removal vans were packed by a delivery company and my pictures clearly display no room for movement in the container so how is the wardrobe going to get a hole in the back of it?? I'm absolutely incensed, I even repaired my own PC (didn't operate on delivery) and removed it from the claim. How much more honest does one need to be? Why quote £400 if you don't even cover the goods-are you insane?

Pros and cons
Profiteering
Unhelpful
Moved from Penzance (United Kingdom) to St Peter Port (Guernsey).


Recommendation

More clearance about the details, specially for insurance details.

Pros and cons
Attention
Carrying
Moved from Leamington Spa (United Kingdom) to Goteborg (Sweden).


Recommendation

Knowledgable and delivered within timeframe

Moved from London (United Kingdom) to Oslo (Norway).


Recommendation

Movecorp gave the best quote and kept the promises of picking my contents as late as they possible and deliver it within 6 days from Derby UK to Basel Switzerland. Plus their price quote was the best compare to other companies. A special thanks goes Mathew Ladley as he constantly kept me updated , answer questions promptly and able to resolve issues expediently.

Pros and cons
Mathew Ladley for keeping me well informed and resolving issues promptly
Price and delivery time
Not happy to provide feedback directly to the movers as unable to provide constructive feedback as they are watching what I am filling.
Steve from Hamilton who was being grumpy and not helpful when he is moving my stuff in Basel
Moved from Derby (United Kingdom) to Basel (Switzerland).


Recommendation

Excellent service and great rates.

Pros and cons
great service
Moved from Reese Heath (United Kingdom) to Helensvale (Australia).


No recommendation

Told transport would take between 8-12 weeks. 19 weeks later still no furniture and no sign of a delivery date. Given many promises and deadlines everyone broken. Hollow apologies and lack of concern are the staple response. Third party contractors used who could not care less.

Pros and cons
turned up to collect furniture on day they said (last date kept)
do not keep deadlines or delivery dates
No recourse when things go wrong as using third party contractors.
Moved from Swansea (United Kingdom) to Victoria (Canada).


Recommendation

Unsere Sachen kommen erst nächsten Monat an.
Bewertung bisher:
-Kommunikation sehr gut
-angemessener Preis
-schnelles Angebot erhalten
-auf alle Fragen eingegangen

Pros and cons
Kostengünstig, da Containersharing
Gute Kommunikation
Kommunikation nur auf Englisch
Kein Firmensitz in Deutschland
Moved from Meerbusch (Germany) to Christchurch (New Zealand).


Recommendation

I was pleased that I could do a lot myself to avoid the packing , this cut the cost down. The other UK company was 3 times more and overall the company is worth, providing the customer puts the effort in.

Pros and cons
They are polite and listen to you, chase up queries well
Some misunderstanding re the pick up time and goods were delivered on two days due to a warehouse mix up.
Moved from Trostberg (Germany) to Bradford (United Kingdom).


No recommendation

Information was not forthcoming about what was needed to be done, many emailed inquiries remained unanswered. 7 weeks after collection and still no UK leaving date/NZ arrival date. Seeming disregard for the importance of their cargo to me.

Moved from London (United Kingdom) to Hamilton (New Zealand).


Recommendation

Very satisfied from my very contact with the customer service (desk lady). Professional and extremely helpful. However, the moving crew and delivery crew need to be more conscious of time as I do understand situation on the road sometimes. 1-2 hours waiting time could be acceptable but when it's over 4 hours something need to be done. The driver did kept me informed though but personally it's below standard. They can do better.
Overall, well done and very good.

Moved from London (United Kingdom) to Galway (Ireland).


Recommendation

They appear to be very professional in what they do, they made contact almost every week without hassling me,as we have just arrived in Thailand it will probably be around 10/12 weeks to see if we have our posessions but I'm sure all will be OK.

Moved from Colwyn Bay (United Kingdom) to Hua Hin (Thailand).


Recommendation

This company was nearly the only one who could offer me shared container shipping at a reasonable price which is what I required as I did not have volume of full container. The co-ordinator (name) was efficient , fast response and very pleasant to deal with at each step.

Moved from Bremen (Germany) to Auckland (New Zealand).


No recommendation

The company had originally given an estimation of a month for a move from the U.S.A. to Germany. The shipment arrived in the UK after 3 weeks, and into the care of MoveCorp. Movecorp contacted me to immediately pay for the port fees, which I took care of quickly. Then there was complete silence about the delivery. It took daily phone calls and emails to finally get an ETA for delivery-it wouldn't come to Germany until the beginning of December. As I needed my winter clothing among other items in the delivery, I had to pay for a local company to drive to the UK and pick up my items from the MoveCorp warehouse for ~2500 Euros; Movecorp would reimburse none of these costs.

Movecorp is a fraudulent company-they know their deliveries will almost half a year to delivery, but they fail to set any such expectations. I would avoid them at all costs-and if you use another company, Ask if they subcontract, and make sure MoveCorp is NOT on the list of subcontractors.

Moved from Walsall (United Kingdom) to Tübingen (Germany).


Recommendation

Moved from Hamburg (Germany) to Boston (United States).


Recommendation

everything went well, fast, boxes arrived well and without damage

Moved from London (United Kingdom) to Kufstein (Austria).


Recommendation

Movers were on time for both pick up and delivery, very nice and everything went well

Moved from London (United Kingdom) to Castelnuovo Di Porto (Italy).


Recommendation

Some of the paperwork was originally unexplained including the process of uae acceptance.
But they sorted and explained all.
Quick delivery, less than one working week.
One damaged item in box (picture frame), but the rest all arrived safely.

Moved from Langport (United Kingdom) to Abu Dhabi (United-Arab Emirates).


No recommendation

I am deeply unsatisfied. The promised date was put back by a week the day before pick up. I had to pay for another company to pick up and store as they could not do it for another month. They organised the second company but charged me 100s extra for this. The move took almost two months rather than the promised 2 weeks. The second company packed so none of the promised careful packing. Upon delivery they refused to reconstruct my bed, even though they had promised this in writing. They finally sent someone after several phone calls and stress. Terrible, terrible service that ended up much more expensive than agreed and took way too long. I moved from Barcelona to Bristol. They had assured me this was a regular route for them.

Moved from Barcelona (Spain) to Bristol (United Kingdom).


No recommendation

Started ok, collected when supposed to. Delays on the way, as well as communication problems. For some reason 'door-to-door' service actually ment door-to-yard - who in their right mind would ever think anyone would want to hire people only to bring their stuff in front of their house, not in?

Moved from Leeds (United Kingdom) to Helsinki (Finland).


Recommendation

On time, good pre notice of pickup, arrived when they said they would, 3 guys, my father had to do nothing and, very polite.

Moved from Macclesfield (United Kingdom) to Charlton (United States).


Recommendation

The guys & Victoria at UK side great but part load still to move to Italy September ( now in storage)

Moved from Glasgow (United Kingdom) to Irsina (Italy).


Recommendation

It was very easy to get in touch with their organiser. She is very helpful and service minded. Everything, from delivery of extra boxes to the actual removal, went smoothly and on agreed time.

Moved from Beverley (United Kingdom) to Karlstad (Sweden).


Recommendation

Prompt response, fair price, polite and professional staff, I'm totally happy with my move from Sweden to Wales UK.

Moved from Malmö (Sweden) to Cardiff (United Kingdom).


No recommendation

Collected my shipment on the 4/7/16 and it has still not been delivered and I have not have a delivery date as of 6/8/16. Communication post payment has been very poor and the delay has caused us much inconvenience.

Moved from Guildford (United Kingdom) to Gronigen (The Netherlands).


Recommendation

Der Preis war gut, das Team war freundlich und zuvorkommend

Moved from Reuthen (Germany) to Leicester (United Kingdom).


Recommendation

good, communcation and easy to deal. polite and careful

Moved from Angelholm (Sweden) to Hampton (United Kingdom).


No recommendation

pick up was cancelled twice (!), first time without any notice, they just did not show up on the day we arranged a pick up. The second time, they at least gave notice in the morning. Third time, it finally worked. I paid a 50 pound deposit - it needed two reminders until they initiated pay back. I still do not have it, but at least the confirmation that it has been initiated now.
Delivery arrived in two parts (= on two different days), also not too convinient. Boxes were not in the best shape.
Shipment took 6 days (including a weekend) which was ok I think. Still, overall, very unprofessional and bad

Moved from London (United Kingdom) to Vienna (Austria).


No recommendation

The person at Movecorp who handled our move was very inexperienced and did not know a lot of things.
We had to request a more experienced person to complete the move. Not advised of all costs involved.

Moved from Romford (United Kingdom) to Dubai (United-Arab Emirates).


No recommendation

bad service, unprofessional, failed to meet time commitment

Moved from Paris (France) to Toronto (Canada).


No recommendation

they were friendly but they slightly damaged one of my item, an ancient chinese chest of drawers

Moved from Berlin (Germany) to Bristol (United Kingdom).


Recommendation

Every question I asked was answered quickly and the pick was done as arranged and on time
by two every good staff
I would recommend your company to my friends

Moved from Edinburgh (United Kingdom) to Bangkok (Thailand).


Recommendation

Everything arrived without damage the packing/unpacking on both sides were hassle free and all furniture was put together which was very helpful. All debris was taken that night. Best of all items arrived early, day after we arrived.

Moved from Northampton (United Kingdom) to Doha (Qatar).


Recommendation

so far so good. still will need to be delivered.
other companies did not provide a quote

Moved from Siena (Italy) to Glasgow (United Kingdom).


No recommendation

Le prix ne correspond pas au devis initial. Nous n'avons déménagé aucun électroménager et nous n'avons pas de gros meubles. Le dévis était basé sur 10 m3 ils nous ont facturé 15M3. Le déménagement a duré 11 heures pour quelques meubles et cartons. Les employés etaient impolis et se sont plaints toute la journée. Ils n'ont remplis les cartons qu'à moitié afin d'augmenter le volume.
Nous sommes en litige avec eux mais nous n'arrivons pas à régler le problème. Les déménageurs et les administratifs ne nous disent pas la meme chose. La personne censée s'occuper de notre dossier est maintenant absente pour 3 semaines. Cette compagnie est absolument non recommandable!!!!!!

Moved from Paris (France) to Baldwin Park (United States).


Recommendation

The were courteous , knew their jobs and were very upfront and reasonably priced. They kept me in the loop about all stages of the move, pick up and delivery.

Moved from Helsingborg (Sweden) to Ottawa (Canada).


Recommendation

They were fast efficient and attentive. My household is still on the road, and if the rest of the transport goes as well, I will be one happy customer!

Moved from Ebikon (Switzerland) to Loveland (United States).


Recommendation

Sehr gute Kommunikation, fairer Preis und gewissenhafte Arbeit

Moved from Berlin (Germany) to Tumbi Umbi (Australia).


Recommendation

Excellent communication with staff

Moved from Cannock (United Kingdom) to Rome (Italy).


Recommendation

They kept me well informed about collection and were very carefull while handling my goods when they were collected. I expect delivery in the middle of August.

Moved from Motala (Sweden) to Dunedin (New Zealand).


Recommendation

All worked in the end, but initial offer was amended to a more expensive deal (even after I had paid the deposit). Communication was also sub-optima, with me having to chase up the company rather than the other way around.

Moved from Göteborg (Sweden) to London (United Kingdom).


Recommendation

Price half cost of others. Deliver guys fantastic would use again.

Moved from Paignton devon (United Kingdom) to Hoorn (The Netherlands).


Recommendation

On time pickup; fast delivery; helpful and friendly coordinator; friendly service overall

Moved from London (United Kingdom) to Bobingen (Germany).

Movecorp

Middlemore Lane West
WS9 8BG Aldridge
08000 556 331

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