Movecorp


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Average score of 5.7 out of 78 reviews

Movecorp
Middlemore Lane West
WS9 8BG Aldridge
08000 556 331

About removal company Movecorp

According to our information Movecorp entered liquidation on the 10th of October 2019 and is not operating anymore.

Services

International removals
Domestic removals

Type of Mover

Unknown

Associations

Movecorp is accredited by the following associations:
Fedemac
IAM



Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Services

International removals
Domestic removals

Type of Mover

Unknown

Associations

Movecorp is accredited by the following associations:
Fedemac
IAM


Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

There are currently 78 reviews for Movecorp.
Write a review

No recommendation

Movecorp is an agency - it doesn't do the moving itself but subcontracts to others, in this case Hunts. Movecorp advised me they'd be arriving to pack our things on the morning of a particular day. At 11am there was no communication and no sign of them so I called, to be told they were on their way. This was a lie. At 3pm I called again to be told they had just left London. This was also untrue - I know because the Hunts driver called me 45 min later when they were actually leaving Twickenham. Movecorp could offer no explanation as to why they continually invented things to tell me. I wasted an entire day waiting around for a truck that arrived at 6pm. At the other end the truck was arriving on a Saturday. I explained to Movecorp that this was tricky as the destination was storage. Movecorp refused to provide any info on the ETA of the truck (I needed to advise the storage owner). They expected everyone to just wait around, then spin me a yarn about how they couldn't let me contact the.. Read more

Pros and cons
used a good subcontractor
lied or witheld info
Moved from Portsmouth (United Kingdom) to Fano (Italy).


No recommendation

After obtaining three quotes I decided to get MoveCorp to do my household removal from London to Nice in France. The move was scheduled to start on 25th March 2019 and be completed on 1st April. The move was eventually completed 23rd May. During that time, I was in contact with the removal managers [names removed by Sirelo].
1. I initially sent a list of items to be removed so that MoveCorp could estimate the price and size of the removal truck. They estimated this to be 750 cubic feet.
2. They contracted with a removal company. I thought they did the actual removal, but it turned out that they were just project managers. My fundamental mistake, as all contact with the removers had to be via MoveCorp – slow and very inefficient.
3. The truck that came to clear the flat had a capacity of 1000 cubic feet. They had, however, failed to complete an earlier delivery thus reducing the capacity to 750 cubic feet.
4. It turned that the load was just under 1000 cubic feet, so the removal com.. Read more

Pros and cons
Non responsive to emails and telephone messages
Inefficient and generally chaotic
Moved from London (United Kingdom) to Nice (France).


No recommendation

Horrendous experience ! They don’t give a date until late Friday the week before the move, sent an 18ton articulated lorry when told it was single farm track accès, then extremely rude when told I did not want to pay more, threatened to take my furniture to an unnamed depot and leave it there for me to deal with. Eventually did deliver, but extremely stressful !!

Pros and cons
Very pleasant and helpful men doing the actual shifting
Very rude office staff, late information given about collection time
Ignored information given about access
Moved from St Laurent De La Cabrerisse (France) to Caergwrle (United Kingdom).


No recommendation

Terrible customer service, they told me it would be delivered between 6-8 weeks but it was months and months. They stopped replying to emails/phone calls. They are extremely unprofessional-they have even lost my boxes. I have moved many times and this was the most stressful experience.

Moved from Lausanne (Switzerland) to Queenstown (Singapore).


No recommendation

I had the unfortunate experience of dealing with some extremely unprofessional people at this company.
The communication was very slow after I had confirmed the payment and had didn't get much information about the pick-up and drop-off timings of my delivery. I had to follow up many times to where I spoke to a few people who were rude and just hung up on me when they were not able to provide correct information. Such bad customer service which made me not trust them.

Moved from Nürnberg (Germany) to London (United Kingdom).


Recommendation

They offered a really good price and the dates were perfect for me. However they didn't show up on the agreed collection date (apparently the agent failed in the last minute, but they didn't call me until it was really late) which caused some inconveniences/stress.

Pros and cons
Price
Great availability on with short notice, and during August!
Reactive communication
Moved from Cambridgeshire (United Kingdom) to Barcelona (Spain).


No recommendation

Their initial communication was OK, but beyond 2-3 days they did not respond through email, or were very delayed in doing so. We had to call them numerous times, reminding them that the booking details were wrong. For example: that we lived on the third floor and not first floor, that the delivery address was incorrect and also when they would confirm a collection date.

On the day of the collection, we called them at 11am, and an employee confirmed that they would call the driver to find out when they would arrive. We never heard back from them. Regardless, the driver arrived around lunch time and said the booking said FIRST floor (which as mentioned above was incorrect).

Therefore I had to help the driver take our items from the third floor to the truck! Had they known it was the third floor, then I assume they would have got more people to help.

Closer to the collection day, we did get a confirmation of a day. On the collection day, by midday no-one had arrived. Therefore we.. Read more

Pros and cons
Really poor communication
Had to help load the truck
Moved from Berlin (Germany) to Margate (United Kingdom).


No recommendation

Lost all our belongings, everything we owned has gone off the face of the earth NEVER USE THIS COMPANY if you value your goods , you’ll probably never see them again

Pros and cons
Don’t use this company. Completely useless and untrustworthy
Moved from Essex (United Kingdom) to Perth (Australia).


Recommendation

Vi valgte helt bevist movecorp fordi det var billigst så vores forventninger var ikke så høje, og selvom jeg var nervøs var der overhovedet ingen grund til det! De var perfekte ... især drengene her i Danmark der bar alting ind var super!

Pros and cons
hurtige, effektive og venlige
var nødt til at efterlade fra vores haveskur fordi movecorp sendte 2 lastbiler i stedet for en stor, det resulterede i at vi havde mindre plads end de bestilte 50m3
Moved from Tonbridge (United Kingdom) to Kalundborg (Denmark).


No recommendation

It appears that the quick turn around was only collection from premises. My items have now been held for 7 weeks with no departure date from the UK confirmed to date. I am extremely disappointed.

Pros and cons
Quick, efficient collection
Unknown departure date for shipping.
Huge inconvenience due to be able to move into a property in Australia. As furniture/personal belongings have not arrived.
Moved from York (United Kingdom) to Melbourne (Australia).


Recommendation

Super ! Tous mes cartons ont été collectés à l’heure prévu, en moins de quinze minutes. Cinq jours plus tard je les recevais en Angleterre. Les déménageurs étaient très sympathiques !

Pros and cons
Très efficace
Bon marché
Moved from Avignon (France) to Shipley (United Kingdom).


No recommendation

En retard de 6h car ils venaient d'Espagne.
Ils arrivent avec un camion semi-remorque de 17m de long et 4 m de haut, donc impossible de rentrer par la porte de la propriété et impossible de stationner dans le village.
Ils ont chois une aire de repos pour la nuit à 45 minutes de trajet en petit camion que NOUS avons du payer en plus pour allez où ces messieurs avaient choisi de dormir.
Une TRÈS mauvaise BLAGUE cette expérience.
En plus,une gois payée l'aadition ils sont revenus le lendemain pour demander un prime de €100 pour les huit étages à l'arrivée. Ces huits etages avaient eté déclarés DÈS la première demande.

Pros and cons
aucun
ils font du ramassage dans toute l'Europe et débarquent avec un 30 tonnes pour prendre notre bureau et 3 chaises!!!!!
Moved from Ouzouer-sur-trézée (France) to Londres (United Kingdom).


No recommendation

Hi There

I used Movecorp to move my personal belongings from Germany to Ireland. I paid the whole invoice upfront (2195.22 GBP including insurance, Invoice 106298 and 106023 + insurance for 245.22 GBP). I took a day off on Friday the 21/09 for the collection and nobody came. Their excuse was that they had problem with the truck but I only found out at the end of the day by keeping on ringing them (They never rung me)Then Movecorp organized a pick up for the next day with a collection between 12:00 and 1pm. I rung Customer service and they told me they are on their way. Finally at 3pm they came and had to load the stuff with the driver for an hour. I paid for storage for 4 month and reach out to the Customer service early January and they told me they acknowledge it and that they will know mid January. Since then I never heard from them, they never rung me back. Sent follow-up email, tried to ring Stuart several times no news.

Can someone tell me where my goods are ? They have.. Read more

Pros and cons
No communication. I paid upfront, still no delivery
Customer service person switched off his mobile phone when I tried ring him
Moved from Augsburg (Germany) to Limerick (Ireland).


Recommendation

[name removed by Sirelo] was quick in getting us a quote and has been extremely helpful in answering questions we have had. The two gentlemen who came to our house to help with the move were respectful of our home and very careful with the care of the items we were shipping.

Pros and cons
Fast response to any questions
Helpful staff
Moved from Birmingham (United Kingdom) to Ipoh (Malaysia).


No recommendation

We had 6 days from movecorp emailing us to say they had organised the pick up to get sorted . We then waited a week before flying out so that we only had a few days to wait for our stuff . We have been here since the 19th Jan and still waiting for our furniture . 7-14 days my ass

Pros and cons
Price
No communication
Use a agent not direct
Moved from Sheffield (United Kingdom) to Kalamaki (Greece).


Recommendation

Ils sont arriver a jour avec un tres bon equipe et ont bien fait le demenagement. Le seul souci a ete que, meme que je leurs ai averti que ils auront besoin d'un caminion de transfert de moins de 2.6m de hauteur, ils n'ont pas l'envoyer et luers travaileurs ont du porter nos meuble 200m a main - un tres grand travail qui n'a pas ete necessaire.

Pros and cons
Prix
Service
Moved from Nice (France) to Teignmouth (United Kingdom).


No recommendation

Totally unprofessional, totally unreliable. Believe nothing they tell ulyou. Will rip you off. I would not recommend them to anybody.

Moved from Kilmarnock (United Kingdom) to Marbella (Spain).


No recommendation

AVOID!! DISHONEST!! COWBOYS!! Never dealt with a company so disorganised and unreliable as MOVECORP. They were very quick to take nearly £2400 from us, promising a professional stress free move. We were promised the large items would be blanket wrapped on collection and a full inventory would be completed on collection and checked off at the delivery address...this never happened, nothing was wrapped as promised and no inventory done. We were promised delivery on the 19th of November, I actually got them to confirm this on two different occasions as we were travelling out to meet them and moving into our house that day. They never turned up and were left in an empty house with sleeping bags on the floor for 4 days as they kept breaking promise after promise regarding delivery, I even stupidly waited up until 11pm one night as apparently the delivery was near us but stuck in traffic and would definitely arrive...surprise surprise...more lies!!!. 10 times we were promised our calls would.. Read more

Pros and cons
No communication
Majority of our goods were damaged
Moved from Blackburn (United Kingdom) to Mayenne (France).


No recommendation

Terrible service. Quoted 9 to 12 weeks delivery time, I've been jn NZ 11 weeks and my stuff still sat in the UK. Communication is terrible. I took off lots of stuff from the quote and added different stuff as my buyers messed me about til the day of pick up and they wanted £2355 more when it was about the same amount. Got then to reduce it but only by £500 and couldn't carry on because of the stress. Would neber recommend them. Packers werent even going to wrsp a crystal vase at £80 till i mentioned it

Pros and cons
Cheap quote to draw you in
Good communication in the 1st stages
Quote inceased massively once they had my stuff
Don't answer emails
Moved from Rotherham (United Kingdom) to Hamilton (New Zealand).


Recommendation

The move was completed efficiently and on time. Nothing was lost of broken (although the latter may have been due to my obsessionally careful packing). The men in the lorries were friendly, helpful and skilled

Pros and cons
Efficient
Rather laid-back administrative style, which takes some getting used to.
Moved from Oxford (United Kingdom) to Almeria (Spain).


Recommendation

All went smoothly and communication was good and the chaps who moved the furniture were really professional.

Moved from Chester (United Kingdom) to Dublin (Ireland).


No recommendation

Once i had paid the customer service became non-existent. My move coordinator answered 3 out of 20 of my emails where i was asking questions regarding the move. I realised I had to call to get answers, so I spent a lot caling the UK from NL. Once my goods were on the truck my move coordinator lost the truck completely. It took over a week longer than expected. He could not and would not give me an ETA. He told me he had no idea where the truck was. He called me all sorts of names and was absolutely awful. Totally forgot that I was the customer and he was supposed to helping me. It was one of the most shocking and terrifying and stressful experiences I've ever had, anywhere. I am only now able to talk about it. I was deeply depressed and anxious after dealing with him. He should not be doing that job. I recommend that company is not used.

Moved from Zierikzee (The Netherlands) to Lisbon (Portugal).


Recommendation

So far my move is very satisfactory the movers came to my home and packed my belongings quickly and stress free for me, but have not received my consignment yet.
As far as I know it has yet to be shipped.
So will update when move is completed.

Pros and cons
Hassle free to deal with
Moved from Waterlooville (United Kingdom) to Bowral (Australia).


No recommendation

What a shambles!
I moved from Scotland to Guernsey with the unhelpful help of MoveCorp. The person allocated to me, [name removed by Sirelo], lacked communication and was never in office when I phoned. I sent my deposit and never received a receipt for nor did I receive a confirmation of the actual pick up date in writing. I then received an email from her to let me know of the remainder to be paid by the following day however they had not deducted the deposit so I had to phone up about that. I then paid the rectified amount and did not receive a confirmation of payment until after my third phone call to the company on the date of pick up.
That brings us swiftly on to the pick up date, 10th August. This date was chosen as I was getting the next day flight to Guernsey thinking that the boxes would arrive on the Monday morning and I wouldn’t go too long without the essentials. 9:30am I phone MoveCorp to check that it is still on, they look at their system and say my pick up is still a.. Read more

Pros and cons
cheap, for a reason
if you want extra stress then go with this company, you will receive loads for sure
lack of communication
lack of organisation
Moved from Paisley (United Kingdom) to St Peterson Port (Guernsey).


Recommendation

They delivered on time, but there was a small complication with their sub contractor in Austria.

Pros and cons
Delivered on time
No very responsive to emails
Moved from Graz (Austria) to Birmingham (United Kingdom).


No recommendation

Came to pick up my boxes out of the time slots.
No information about the whereabout of the boxes. Changed the delivery date 4 times (with no warning - did not call to say they were not coming - I had to call them several time per day). At the end it took 5 weeks for them to deliver my boxes from UK to France...
One of the people I spoke to threated me to send my boxes back to the UK if I was not home to collect them (on the 3rd date they gave me) and they did not delivered the boxes on that day...
The all experience has been very stressful for me and my family. The way the team speaks to their customer is absolutly shocking.
Will NEVER use them again.

Pros and cons
boxes did arrived at the end
Never keep you updated
Speak to you like if you could not understand things
Moved from Manchester (United Kingdom) to Marseille (France).


No recommendation

We shipped 21 boxes with this mover, the time estimate was 10 days; it ended up being 5 weeks. In the end, only 19 boxes out of 21 arrived to the address in Italy. The company contact Melanie Cooper at first replied to my email and promised 'to email the warehouse' but then stopped returning my emails. Their phone is impossible to get through. This is a scam company and I recommend to steer away from it.

Pros and cons
price
planning
Failure to comply
Moved from London (United Kingdom) to Bologna (Italy).


Recommendation

I called in about a week before I moved out of my space in London and the way they responded to my request was excellent. Their customer service team is top notch and always ready to help out in dire situations. They came in early on the day and helped me pack somethings and in no distant time, they moved my stuffs to my new place.

I'm very excited I used their services out of the various firms I checked out online. Keep up the good work guys.

Pros and cons
Quick
CS is good
Moved from London (United Kingdom) to Birmingham (United Kingdom).


Recommendation

I have used lots of movers in the past, but Movecorp offers something special. From the first time I contacted them to when the move was completed. Their services are excellent. Highly recommended

Moved from London (United Kingdom) to Manchester (United Kingdom).


No recommendation

Our experience with this company has been beyond awful. Make sure you carefully review their terms and conditions because they will rely on them to absolve themselves of any responsibility for delays to delivery and/or lost or stolen items.

We were advised that our shipment would be delivered from London to Dubai wihin 8-12 weeks. The shipment did not leave the UK for 3+ months after it was collected by Movecorp. We were told this was because they wanted to send it on a full shipping container (which made it more profitable for them) but that was NOT within their control and therefore they were not liable for the delays.

Our shipment finally arrived 5+ months later and there were 13 items missing (very expensive power tools) and what was delivered was all damaged and filthy. Again, we were told that this was not Movecorps' responsibility as they were only responsible for 'attempting' to deliver goods and not for their actual delivery. We were told that any compensation fo.. Read more

Moved from London (United Kingdom) to Dubai (United-Arab Emirates).


Recommendation

Great guys, very quick and efficient. My items were carefully taken good care of. Every went smooth more than i expected. Highly recommended.

Moved from Bristol (United Kingdom) to Leeds (United Kingdom).


Recommendation

Quality service. Quick, efficient and professional from start to finish. Always friendly. Hardworking team who care about your stuff.

Pros and cons
Hardworking team
Friendly
Moved from Leatherhead (United Kingdom) to High Wycombe (United Kingdom).


Recommendation

I was lucky to come across Movecorp on the internet. The move was quick and workmen were friendly and nice. All my items were neatly packed. Overall they offered excellent services..

Moved from London (United Kingdom) to Newcastle (United Kingdom).


Recommendation

What more can i ask for... Quick and amazing services with great customer care. The move was easier than i thought all thanks to this great guys...

Moved from Newscastle (United Kingdom) to Nottingham (United Kingdom).


Recommendation

I had to wait several weeks for the pickup, otherwise I would have given them a 10.

Pros and cons
price
friendly and helpful staff
have to wait till their truck arrives from GB
somewhat high minimum shipping rate
Moved from Rhoon (The Netherlands) to Cambridge (United States).


Recommendation

They were at my door within minutes of calling them. The packing and moving was quick and effective. Highly recommended. Thanks

Moved from Birmingham (United Kingdom) to Leeds (United Kingdom).


Recommendation

They were incredibly friendly, efficient, and my daunting move could have not gone any smoother thanks to these guys! Highly recommend!!

Pros and cons
Efficient
Reliable
Moved from Durham (United Kingdom) to Brisbane (Australia).


Recommendation

I was anxious about my move and Movecorp made everything possible. They arrived on time and were very pleasant to deal with. I would definitely recommend them to any first-time movers and those looking for a smooth process.

Pros and cons
Fast & efficient
Reliable
Moved from Glasgow (United Kingdom) to Edinburgh (United Kingdom).


Recommendation

I chose this company because a family member had already had a great experience with them and they were able to move me locally. It was only a short move, but with the amount of stuff it was just too many car trips. Didn't overly deliver in any area, but were just professional all along. Thank you :)

Pros and cons
Local movers
Helped me pack
Arrived a little later than expected
Moved from Darrington (United Kingdom) to Pontefract (United Kingdom).


Recommendation

Really great experience with these movers, they packed everything up safely, came on the day and time they said they would and the move went without a hitch. I would highly recommend them if you're looking for a move in between 2 UK distances, I can't comment on the international service I know they offer.

Pros and cons
Brilliant website
Helpful movers
Moved from Pontefract (United Kingdom) to Doncaster (United Kingdom).


Recommendation

I am glad i choose Movecorp. Their excellent customer services is unbeatable. They were quick and effecient. Highly recommended.

Moved from Birmingham (United Kingdom) to Leeds (United Kingdom).


Recommendation

They explained everything that I needed to know. Their prices are really cheap considering the distance they have to cross.Their website is really easy to use and I got every information I needed in no time.

Moved from Antwerp (Belgium) to Zagreb (Croatia).


Recommendation

I have had a bad experience with a moving company in the past, so i was a bit sceptical hiring one again. But this company is different. The was company was built on excellent customer services. I recommend.

Moved from Bristol (United Kingdom) to London (United Kingdom).


Recommendation

I loved their services. They responded very fast to my calls. And their workmen are professionals, they carefully packed my properties to avoid damages. Their charges is fair. Thanks

Moved from London (United Kingdom) to Manchester (United Kingdom).


Recommendation

I was impressed with the services of this company. They were qucik and effecient. I was amazed by their committiment and dedication to their customer's satisfaction. Highly recommended..

Moved from Liverpool (United Kingdom) to Manchester (United Kingdom).


Recommendation

Their are almost too many to list but i am going to give a try anyway.I was looking for these services from last 10 years as per my imagination.They are quality in each aspect of relocating step by step & smooth.

Pros and cons
no doubt Smooth relocate
fast & trustable
Moved from Manchester (United Kingdom) to Islamabad (Pakistan).


No recommendation

The contract was changed after goods picked up to another agent by movecorp. At this moment in time we do not have a delivery date and the time period does not fit at all, no guarantee more slippage. Dealings after have been appalling . [name removed by Sirelo] who was not even the named contact was incredibly rude, put the phone down , said if we want to deliver in three months we can , that is why we are cheap. Obviously never heard of [name removed by Sirelo]. I have little confidence that the goods will be delivered, or whether they will be damaged by this change of delivery company, would not have agreed to it if been warned beforehand - apparently movecorp knew this before pick up. Not impressed at all caused a lot of stress and I have incurable cancer anyway. DO NOT NEED THIS STRESS

Pros and cons
After payment appalling customer service
No attempt to get good to destination within time frame
Moved from Buckhurst Hill Essex (United Kingdom) to Gavasetto (Italy).


No recommendation

I have NEVER had such a bad experience with a move. I relocated from Spain to the US and had issues with Movecorp since the beginning. The associate that helped me is incompetent. She didn't even understand their own process. She sent me out to obtain a parking permit for the truck which was a huge hassle. It turned out that the movers already had a permit and I wasted hours of my time. Secondly, the quote I was provided was actually half of what it was actually going to cost when the movers arrived at my house. This happened because they never sent them in advance to assess the home, which is standard practice. How disappointed was I to have to just leave behind tons of my belongings, couch, kitchen table, decorations, clothes and kitchen appliances because I was provided an incorrect quote? I couldn't even sell or donate my items. The third issue was the fact that they held on to my belongings for 6.5 weeks!!!!!! My husband and I were living in an empty house for months. The actual s.. Read more

Pros and cons
Took 7 months to receive belongings
Items were broken
Moved from Madrid (Spain) to Texas (United States).


Recommendation

Everything arrived safely and on time.

Pros and cons
Safe
Reliable
Cost
Moved from Southend-on-sea (United Kingdom) to Lagoa Parceira (Portugal).


No recommendation

What a scam! I wish we had read all the dishusting negative reviews on this company. A list of goods were supplied to the company and a quote of £510 plus Vat was accepted. The furniture was picked up and 24 hours later a rather rude and blunt e mail arrived demanding a further £540 was received,They had us over a barrel. We asked for our goods to be returned but that would have cost us more. Not once were we asked to measure the cubic metre or sizes of any of the goods to be moved. They obviously quote a low price to get your custom only to double the price. What a scam. I would never recommend this company. Steer clear do not use !!!!!

Pros and cons
Not clear about how their quotation work
Moved from Stody (United Kingdom) to Couloutre (France).


No recommendation

I wish I’d take an other company...
we paid for the full service door to door (announced 8 to 10 weeks), but no one came to pack our goods... Just a driver ! So we had to pack them in an emergency without the right material they were suppose to provide... More than 5 months later (Grenoble (for)- Boston) we received our goods (far from the delay first announced!) with some of them broken. Movecorp keeps disgarding us and not answering our emails...
Don’t lose your money, take someone else, they are far from being experts and professional in international moving, and the way they treat their clients is more than disgusting.

Pros and cons
Really reactive before you pay!!
Non professional
Doesn’t care about costumer
Moved from Grenoble (France) to Boston (United States).


No recommendation

They wrong the collection day, and I was very clear by phone with the dates it was essential, because in other day no one would be at home. And instead apologise they blame me and at the and I had to pay someone to stay present during the collection. At the delivery I found 5 boxes with broken goods inside and 2 furniture damaged

Pros and cons
very chep
is not reliable
they break your stuf
Moved from Silvi Marina (Italy) to Bedford (United Kingdom).


No recommendation

Delivery of good planned==Oct 2017
Today 04 Mar 2018 = still not delivered
Reason= They want many fees to be paid, nothing to do with me, they can't provide any evidence than they word to support these unjustified fees..
STAY AWAY FROM THIS COMPANY

Pros and cons
Customer dedication
Business conduct
Moved from Dubai (United-Arab Emirates) to Copenhagen (Denmark).


No recommendation

Was sent an email asking me if I would like to move in December 2017 as they had room on container and I could have it as discount. Do not be fooled by this it is now 1st Feb 2018 and my possessions have still not left UK. I chose this company on the understanding that I would have my possessions with me in middle of February.

Pros and cons
People picking up kind and helpful
Unethical and devious
Replies via omnibus man rude and obnoxious
Moved from Bellington (United Kingdom) to Brisbane (Australia).


No recommendation

I have put one star because the system doesn't allow me to put ZERO stars! I am completely dissatisfied, they are the most unprofessional service provider I've ever dealt with. My goods were never delivered on the day the consignment was scheduled and after days of waiting and dozens of phone calls and emails they came up with an unbelievable list of lame excuses: first they said the key had snapped into the truck door whilst in France and the drivers didn't have a spare key with them (so long for being prepared for any setbacks) so they had to post the spare key from the UK (!!!); then they said that when the drivers received the new key and went to pick up the truck it wasn't there, the police knew nothing about it so they reported it stolen... I and the other customers were left with no updates for nearly a week... then when I informed them that I had managed to trace all the other customers whose goods were on that truck, that we were sharing information and had exposed all the lie.. Read more

Pros and cons
Unprofessional, disorganised, inaccurate, liars
DO NOT TRUST THEM WITH YOUR VALUABLES
Moved from London (United Kingdom) to Cogoleto (Italy).


No recommendation

Everything went on relatively well until my shipment arrived, I had a missing side table which is of a significant value and stationery (of a small value). I reported it right away and removal coordinator said she'll get their staff to search the warehouse. For weeks I didn't hear from her. Had to write to her a couple of times and also to the company general email to enquire. When there's no respond, I sent a Messenger message, threatening to report them. It was immediately after that that I heard from my removal coordinator, stating that they're still looking for the missing items. I then realised that I've not been sent an insurance certificate in spite of paying for insurance, hence I requested for my certificate as I've wanted to proceed with a missing item claim. To our shock and horror, she wrote back to say there were no insurance policy bought! I had made payment, they accepted it, and now they tell me there's no insurance policy covered, blaming me that I did not sign the pol.. Read more

Pros and cons
Initial follow up before shipment was good
Communications before items went missing were good.
Unscrupulous, evasive after I pressed for my missing item
Paid for insurance, they accepted my money, but when items are missing, they said there were no insurance bought!
Moved from Aldridge (United Kingdom) to Petaling Jaya (Malaysia).


Recommendation

Excellent throughout. Thanks Melanie for the support!

Moved from London (United Kingdom) to Rome (Italy).


No recommendation

Lack of communication, lack of professionalism and inability to deliver the service they say they can.

Pros and cons
good initial communication beofre being paid for the job
failure to arrive on the agreed day to collect furniture
damage to furniture during removal process
Moved from Servant (France) to Craven Arms (United Kingdom).


No recommendation

Very bad, they lost my big box with expensive goods, some broken goods came and they responded with just a sorry without any compensation. Not recommended.

Pros and cons
Cheap
Careless
Moved from Bolzano (Italy) to Blackburn (United Kingdom).


No recommendation

Horrific experience, terrible company. Totally unprofessional, and customer service agent is rude and arrogant. Failed to deliver our furniture to Spain, despite us paying £1400.
Will not respond to our complaint and we are now forced to pursue a case through the ombudsman.
Avoid this company at all costs

Pros and cons
Customer service is non existent
Failed delivery
Moved from Towcester (United Kingdom) to Alicante (Spain).


No recommendation

Worst exsperience we have had with a mover. No customer service, hidden charges and unable to estimate the size of the job. Happy to take unwanted items home with them and MD was the worst I have dealt with. Lucky we are now in Sydney or I would have taken them to court..

Pros and cons
Cheap
Get what you pay for
Shocking service
Moved from Hindhead (United Kingdom) to Sydney (Australia).


No recommendation

Haben spontan beschlossen (ohne mir das mitzuteilen), dass sie 2 Wochen spaeter als vereinbart meine Sachen umziehen wuerden. Total unzuverlaessig. Einzig positive ist, dass sie mir ohne Probleme meine Anzahlung widergegeben haben.

Pros and cons
Haben mir meine Anzahlung stressfrei zureuckgegeben
Unzuverlaessig
Unorganisiert
Moved from Muenster (Germany) to Southampton (United Kingdom).


Recommendation

Boxen sind sehr demoliert

Pros and cons
Günstig
Schnell
Moved from Greifenstein (Germany) to Alameda (United States).


No recommendation

Our relocation from Melbourne to Madrid was contracted with ChessMoving who assigned Movecorp as the local company for the section UK to Madrid.
Our Experience with Movecorp is absolutely disapointing, several customers have reported the same issues in their previous reviews.

- Lack of update - we have never got any information unless we asked for it. Some essential questions (i.e. delivery time, contact to address our complain...) are never answered.
- Obvious delay - timeframes indicated through a templated email which has probably not been updated since years creating absolutely inappropriate expectations.
- No defined schedule, no defined pathway - Movecorp seems not to be able to provide any information regarding who, when and how things will be transported.
- You pay everything and then they will do when they want/can.

This is clearly unprofessional and unexperienced company, we are still waiting them to make any visible progress, so I hope this review will help other c.. Read more

Pros and cons
Communication issue, no update, not answering to the questions asked
Delayed and no information about it
Moved from Melbourne (Australia) to Madrid (Spain).


No recommendation

Bought an insurance, but did pack my furniture, two items where damaged and they said they can't refund me because they did not pack them, so not only I spent the money for the insurance but now I have to buy a new wardrobe, very unprofessional service

Pros and cons
They ask you to buy insurance but forget to mention the details, but as usual, is in the fine prints
Moved from Delft (The Netherlands) to Liverpool (United Kingdom).


No recommendation

Horrible experience. Long story short, while their original quote was 319 GBP, it finally cost me an extra of 940 euros (extra charges plus missing/broken precious items). Totally irresponsible and untrustworthy.

Pros and cons
Everything, from customer service to price to dishonesty and lack of professionalism.
Moved from Brussels (Belgium) to Cambridge (United Kingdom).


Recommendation

Excellent from start to finish!

Moved from Warminster (United Kingdom) to Surry (United States).


No recommendation

Simply terrible customer service, such as too early pick up (2 hours prior to original arrangement!!!) without earlier announcement.
Then, insisting on early pick up.
Then, six weeks duration until delivery in Germany
Then, not all effects were delivered, as my TV was missing and had to be relocated.
Then, another > 2 week time until I got my TV.
Overall, the absolute worst moving company I had in over 15 moves.

Pros and cons
unfriendliness
lack of organization
Moved from London (United Kingdom) to Schwaebisch Gmuend (Germany).


No recommendation

Most of the move went fine but the lead guy didn't liaise with his admin person about an arrangement we had reached. He became quite rudely hostile and this left a bad taste in the mouth. I did receive an apology from my admin contact but there was no excuse for his attitude.

Pros and cons
Efficient
Reasonable pricing
Individual described became extremely rude
Moved from Farnham (United Kingdom) to Wellington (New Zealand).


Recommendation

Friendly and fast
My items have been collected, but not yet delivered. They will come in June

Pros and cons
Easy to deal with
Moved from London (United Kingdom) to Delft (The Netherlands).


No recommendation

Firstly I was very impressed. I moved my goods from Tresco (isles of Scilly) to the channel islands. I took out the insurance (best part of £400), sent pictures of my fully packed containers and some goods were delivered damaged. Not even claiming on the telly or bespoke photograph frame (the highest value items) I attempted to claim on insurance. Of course I'm not covered-story of insurance companies lives. Despite the fact that the removal vans were packed by a delivery company and my pictures clearly display no room for movement in the container so how is the wardrobe going to get a hole in the back of it?? I'm absolutely incensed, I even repaired my own PC (didn't operate on delivery) and removed it from the claim. How much more honest does one need to be? Why quote £400 if you don't even cover the goods-are you insane?

Pros and cons
Profiteering
Unhelpful
Moved from Penzance (United Kingdom) to St Peter Port (Guernsey).


Recommendation

More clearance about the details, specially for insurance details.

Pros and cons
Attention
Carrying
Moved from Leamington Spa (United Kingdom) to Goteborg (Sweden).


Recommendation

Knowledgable and delivered within timeframe

Moved from London (United Kingdom) to Oslo (Norway).


Recommendation

Movecorp gave the best quote and kept the promises of picking my contents as late as they possible and deliver it within 6 days from Derby UK to Basel Switzerland. Plus their price quote was the best compare to other companies. A special thanks goes Mathew Ladley as he constantly kept me updated , answer questions promptly and able to resolve issues expediently.

Pros and cons
Mathew Ladley for keeping me well informed and resolving issues promptly
Price and delivery time
Not happy to provide feedback directly to the movers as unable to provide constructive feedback as they are watching what I am filling.
Steve from Hamilton who was being grumpy and not helpful when he is moving my stuff in Basel
Moved from Derby (United Kingdom) to Basel (Switzerland).


Recommendation

Excellent service and great rates.

Pros and cons
great service
Moved from Reese Heath (United Kingdom) to Helensvale (Australia).


Recommendation

Unsere Sachen kommen erst nächsten Monat an.
Bewertung bisher:
-Kommunikation sehr gut
-angemessener Preis
-schnelles Angebot erhalten
-auf alle Fragen eingegangen

Pros and cons
Kostengünstig, da Containersharing
Gute Kommunikation
Kommunikation nur auf Englisch
Kein Firmensitz in Deutschland
Moved from Meerbusch (Germany) to Christchurch (New Zealand).


Recommendation

I was pleased that I could do a lot myself to avoid the packing , this cut the cost down. The other UK company was 3 times more and overall the company is worth, providing the customer puts the effort in.

Pros and cons
They are polite and listen to you, chase up queries well
Some misunderstanding re the pick up time and goods were delivered on two days due to a warehouse mix up.
Moved from Trostberg (Germany) to Bradford (United Kingdom).


Recommendation

Very satisfied from my very contact with the customer service (desk lady). Professional and extremely helpful. However, the moving crew and delivery crew need to be more conscious of time as I do understand situation on the road sometimes. 1-2 hours waiting time could be acceptable but when it's over 4 hours something need to be done. The driver did kept me informed though but personally it's below standard. They can do better.
Overall, well done and very good.

Moved from London (United Kingdom) to Galway (Ireland).

Headquarters

Movecorp

Middlemore Lane West
WS9 8BG Aldridge
08000 556 331

Branches

Staffordshire Ventura House, Ventura Park Road, B78 3HL, Staffordshire
06231646

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