TOP RATED MOVER

Legend Removals

7.9
based on 425
Sirelo and Google reviews
i
What customers are saying
pro
Price (57)
pro
Professional (47)
pro
Communication (39)
con
Communication (21)
Services
International removals
National moving
Excess baggage
Man & Van
Car & Vehicle transport
Piano transport
Art transport
Associations

About

Legend Removals Ltd has been in the market since 2011 and we have already managed to move more than 10,000 clients internationally from the UK to Europe and vice a versa.

With the fleet of 14 removal vehicles ranging from 3.5t luton vans up to the 44t articulated truck, we can definitely assist with the move size between 2m3 up to 100m3 +

Sirelo asks...

What makes your company stand out?

Each of our vehicles is company-owned and equipped with GPS tracking, ensuring we can monitor the location of your belongings at all times. Additionally, our vehicles come equipped with heavy-duty quilted removal blankets and straps to safeguard your furniture during transit, ensuring secure delivery. Our drivers are passionate and dedicated to their profession. They undergo rigorous training to safely handle and navigate the furniture in properties with care during both loading and unloading.

What is your insurance policy? How do you deal with damaged items?

We operate on a liability basis, where every quotation includes a £40 liability fee. This amount can be adjusted as per your specific requirements. In the event of any damage, we kindly request that you submit the claim form within 7 days of the delivery of the goods. During this 7-day period, we will assess the claim thoroughly and provide the most suitable resolution.

What is the best advice you would give to customers?

Moving to another home, whether your are moving just around the corner, to another city or another country is stressful, but the main thing - it is worth it, as in 99% it is due to the positive changes. It is a complex project, that involves a lot of preparation. Start preparation well in advance, to allow you more time to finalise all necessities at the old home, but also meet with your family and friends, and enjoy your time with them.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

425
7.9
based on 425
Sirelo and Google reviews
How is the review score calculated?
82% of the users recommend this removal company
 on Sirelo
Very good service and good price / value.
Good communication with commercial team and movers. A+!!!
pro
Amical
Moved from Saint Valery Sur Somme (France) to Manchester (United Kingdom)
 on Sirelo
From beginning to end team was so helpful. They always responded my questions and concerns. Collection and delivery both completed in proposed time period. Thank you for all
pro
Price
Moved from Krems (Austria) to Milton Keynes (United Kingdom)
 on Sirelo
Moving our family from Berlin to Alicante felt like a daunting task at first, but Legend Removals made it a smooth and hassle-free experience. As a doctor in my 40s with a busy schedule and two young kids, I needed a reliable service that could handle everything efficiently—and Legend Removals exceeded my expectations.

First and foremost, their pricing was outstanding. They offered a much better deal than German removal companies, which was a huge plus for our budget. Despite the competitive cost, the service quality was top-notch.

The entire process was incredibly fast. All our belongings arrived in less than two weeks, in perfect condition. They were meticulous in packing, transporting, and delivering everything, which gave me peace of mind throughout the move.

Their team was professional, friendly, and very communicative. They kept us updated at every step, ensuring there were no surprises. This level of service made a stressful international move so much easier for my family.

I highly recommend Legend Removals to anyone planning a move, especially internationally. The combination of affordability, speed, and excellent customer service is unbeatable. Thank you for making our transition to Alicante seamless!
Read more
pro
Professional
Moved from Berlin (Germany) to Alicante (Spain)
 on Sirelo
I recently moved from the UK to Germany and, after getting several quotes, I chose Legend Removals for my relocation. From the very first call, I felt confident in their professionalism. Unlike other companies, the sales agent at Legend Removals took the time to walk me through every detail and focused on points I hadn't considered. It was clear they had extensive knowledge of international moves and weren't just a broker but would handle the entire process themselves. This was reassuring as I wanted a direct, in-house service.
I received a few cheaper quotes from other companies, but Legend Removals explained the difference in service. Many quotes were for van operators who might charge more on moving day if my items exceeded weight limits. Legend used a truck, so I knew weight wasn’t an issue, and I wouldn’t face unexpected fees. The movers themselves were fantastic—careful, efficient, and not in a rush. I even decided to bring a few extra pieces, and they adjusted the price fairly on the day.
Legend Removals delivered my items in about 5 days, well ahead of the estimated 10 days. I’m extremely grateful to have chosen them, and I’ve already recommended Legend Removals to friends who needed a last-minute move. They completed their move smoothly and stress-free. If you’re looking for a professional, reliable moving company, I can’t recommend Legend Removals highly enough.
Read more
pro
Careful with furniture
Moved from Bristol (United Kingdom) to Berlin (Germany)
 on Sirelo
I booked a removal with Legends removals, and they showed up on the day with only one removalist. It would have been impossible for one person to lift my bed, sofa, dining table on their own.

I was then asked to pay extra for an additional mover.

This is a ridiculous situation, as it's impossible to fulfil the contract with one mover. I am told its standard, however this was not made clear when booking. Nor was it clear there would be added costs to the move.

I would stay away from Legend Removals. Or at least factor in a much higher cost when comparing quotes. Its akin to bait and switch - which is illegal!
con
Nichteinhaltung der Frist
Moved from München (Germany) to London (United Kingdom)
Response of
Dear A.K.,

I hope this message finds you well.

We regret to inform you that we are unable to verify your order based solely on the initials provided. However, I would like to clarify that for smaller moves, our quotes do include a two-person team for collection and delivery within the UK, as well as one person for collections and deliveries in Europe. There is also an option to add a European mover at an additional cost.

We always emphasize during the negotiation process the importance of having assistance for loading and unloading larger items handled by two people.

Regarding your recent one-star review, we respectfully disagree with the assessment, as it suggests that your entire moving experience—from collection to delivery—was negative.

We can confirm that your goods were successfully collected and delivered, as indicated by your review.

Please understand that this feedback has significant implications for our reputation and business. We believe we fulfilled our obligations during your move.

Thank you for your understanding and we strongly believe that the review score should be lifted to at least 3 or 4 stars.

Thank you.
Read more
 on Sirelo
Preise top. Auch die Kommunikation mit dem Team war super. Jegliche Fragen wurden einwandfrei (und meistens sehr schnell) beantwortet. Gute Planung vorher, jedoch musste ich über einen Monat auf die Anlieferung meiner Möbel warten. Zudem wäre es schön, wenn man irgendeine Email-Bestätigung o.ä. erhalten würde über die Abholung der Möbel. Dennoch würde ich Legend Removals wieder beauftragen, allerdings eher für einen Inlandsauftrag, da die lange Wartezeit für den internationalen Weitertransport durchaus problematisch ist.
pro
Price
con
Anlieferungszeit der Möbel
Moved from High Wycombe (United Kingdom) to Köln (Germany)
Response of
Dear L.E.,

Thank you for sharing your thoughtful feedback with us. We’re pleased to hear that you found our pricing fair and appreciated the communication with our team. It’s always our priority to respond to questions quickly and ensure our clients feel supported throughout the moving process.

We also value your input on the wait time for international deliveries and the suggestion for a pickup confirmation email—both are incredibly helpful points that we’ll take to heart. Our aim is to make every move as efficient as possible, and we’re constantly looking for ways to improve, especially for international transports.

It’s wonderful to know you’d trust us again for a domestic move, and we look forward to being there for you whenever needed!

Kind regards,
The Legend Removals Team

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8.0
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Google
7.4
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