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Services
International removals
National moving
Excess baggage
Car & Vehicle transport
Piano transport
Art transport
About
Seven Seas Worldwide Shipping services helps you move excess baggage, personal belongings and commercial items all over the world at an affordable price. Whether you’ve packed one suitcase too many for a holiday or moving abroad for good, they can be there with you from A to B and Door to Door.
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What is your insurance policy? How do you deal with damaged items?
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Reviews
83
Sirelo and Google reviews
30% of the users recommend this removal company
R.G.
November 26, 2025
on Sirelo
I engaged Seven Seas Worldwide to transport my personal belongings from New Haven, Connecticut, U.S.A. to Bangkok, Thailand. It was not a big job but included professional tools, including an Epson large format printer and a Nikon scanner, whose importance to my livelihood I made crystal clear to Seven Seas Worldwide from Day 1.
When I picked up my shipped boxes, I was overjoyed Seven Seas had apparently transported my belongings on their long journey successfully. Unfortunately, my joy was short-lived.
When I unpacked my Epson printer two weeks later, to make my first prints of a Bangkok temple - to show the Thai government officials who allow me to do the creative work I do - I discovered a blunt impact had badly damaged one of my most important tools. The mechanism that feeds large format paper into the printer was broken by the impact.
I attached photos depicting the damage, for the record, noting only an Epson or Nikon-approved technician in Bangkok could truly apprise the accurate cost of repair. I also noted that I had paid $240 in “insurance” to Seven Seas Worldwide - specifically to cover these items.
Seven Seas responded a week later – via their “insurance” partner – stating I would be compensated nothing for the damage their employees inflicted. The reason cited for their denial stated that I had not provided photos of the exterior of the cardboard box in which my tools had been shipped in.
Any reasonable human being will acknowledge cardboard boxes do not protect their contents, and being pliable, cardboard may be impacted by blunt force yet regain its shape. An expert investigator would say that Seven Seas “insurance” partner is willfully blind to the laws of physics, not to mention refusing to provide a detailed examination and account of my belongings’ de facto shipping history.
What’s more, a box bearing the Seven Seas logo was later located, indicating my shipment had indeed been tampered with by Seven Seas employees. The entirety of my original shipment had been packed in exclusively U-Haul branded boxes at home in New Haven, Connecticut, before being picked up by UPS.
Seven Seas Worldwide, a British-owned shipping entity, possesses the vast informational knowledge and advantage in determining how my most valuable possessions – critical artist’s tools they were made aware of since Day 1 – were damaged. Opportunism benefits perpetrators of criminal negligence when information is distributed asymmetrically.
Seven Seas Worldwide is intentionally hiding what happened to my shipment, withholding an accounting, and refusing me compensation while knowing full well they themselves are responsible. Seven Seas Worldwide is obfuscating and lying about my shipment’s true circumstances. This qualifies as fraud or theft by deception.
Seven Seas Worldwide can also be called out for breach of bailment. When you hand over your belongings for transport, a bailment relationship is created. If the shipper fails to return the goods in the condition received, that is breach of bailment, which makes them legally responsible for the damage. Seven Seas Worldwide is also legally vulnerable to charges of conversion, breach-of-contract, and criminal mischief, all of which will be pursued by this deeply unhappy customer.
If you are contemplating Seven Sea Worldwide for an international move, do so at your own peril.
Customer account: SW0000645201
Job reference: 000/538/044Read more
When I picked up my shipped boxes, I was overjoyed Seven Seas had apparently transported my belongings on their long journey successfully. Unfortunately, my joy was short-lived.
When I unpacked my Epson printer two weeks later, to make my first prints of a Bangkok temple - to show the Thai government officials who allow me to do the creative work I do - I discovered a blunt impact had badly damaged one of my most important tools. The mechanism that feeds large format paper into the printer was broken by the impact.
I attached photos depicting the damage, for the record, noting only an Epson or Nikon-approved technician in Bangkok could truly apprise the accurate cost of repair. I also noted that I had paid $240 in “insurance” to Seven Seas Worldwide - specifically to cover these items.
Seven Seas responded a week later – via their “insurance” partner – stating I would be compensated nothing for the damage their employees inflicted. The reason cited for their denial stated that I had not provided photos of the exterior of the cardboard box in which my tools had been shipped in.
Any reasonable human being will acknowledge cardboard boxes do not protect their contents, and being pliable, cardboard may be impacted by blunt force yet regain its shape. An expert investigator would say that Seven Seas “insurance” partner is willfully blind to the laws of physics, not to mention refusing to provide a detailed examination and account of my belongings’ de facto shipping history.
What’s more, a box bearing the Seven Seas logo was later located, indicating my shipment had indeed been tampered with by Seven Seas employees. The entirety of my original shipment had been packed in exclusively U-Haul branded boxes at home in New Haven, Connecticut, before being picked up by UPS.
Seven Seas Worldwide, a British-owned shipping entity, possesses the vast informational knowledge and advantage in determining how my most valuable possessions – critical artist’s tools they were made aware of since Day 1 – were damaged. Opportunism benefits perpetrators of criminal negligence when information is distributed asymmetrically.
Seven Seas Worldwide is intentionally hiding what happened to my shipment, withholding an accounting, and refusing me compensation while knowing full well they themselves are responsible. Seven Seas Worldwide is obfuscating and lying about my shipment’s true circumstances. This qualifies as fraud or theft by deception.
Seven Seas Worldwide can also be called out for breach of bailment. When you hand over your belongings for transport, a bailment relationship is created. If the shipper fails to return the goods in the condition received, that is breach of bailment, which makes them legally responsible for the damage. Seven Seas Worldwide is also legally vulnerable to charges of conversion, breach-of-contract, and criminal mischief, all of which will be pursued by this deeply unhappy customer.
If you are contemplating Seven Sea Worldwide for an international move, do so at your own peril.
Customer account: SW0000645201
Job reference: 000/538/044Read more
Unprofessional
Moved from New Haven (United States) to Bangkok (Thailand)
James Aldrich
October 8, 2025
on Sirelo
PLEASE PLEASE PLEASE - for your own benefit – avoid this company, there are so many more reliable and cheaper ones out there. Seven seas have lied, ignored and deceived us and I am currently in contact with Citizens Advice/Trading Standards with how appalling their services are – I would encourage people in a similar situation to do the same
My “airfreight” shipment was collected in the UK on 8th August. It is due to be delivered on the 9th October in China. That’s 2 months for “airfreight” service. For comparison the other box travelling by boat has nearly arrived. The airfreight service only went between London and Hong Kong. The rest has been truck and boat. Thjs I paid 1300GBP for for 5 boxes. My young children have been asking most days “where are our things”.
The company are deceptive in their “transit time” explanation. 22-28 days which is already a lot more than most other companies. It’s going to be 60 by the time we receive our things.
The only hold up on my part was I forgot to take out some batteries and so the box was held up in Kent. But because not one person is assigned to a customer, I had multiple messages from multiple staff members asking me about different items in my box – most had power cables and no batteries.
The boxes arrived in China. Once there, no one could tell me where my boxes were. Hong Kong, Shenzhen, Guangzhou, Shanghai. I asked multiple times, with no response. As a company Seven Seas do you know how frustrating and nerve-wracking that is??? I was then told that the machine in Guangzhou was broken so nothing was working for 12 days. I find it hard to believe that a country of 1.4 billion people who export and import more than anywhere else is reliant on all their trade on one machine over the course of 12 days.
And if that was the case, and international company should have an alternative plan. The boxes left Shenzhen depot (I finally found out where the boxes were ) on the 28th September. Apparently they will take 11 days to move 1300km. There is a public holiday happening in China – however local deliveries, supermarkets, trains, everything is running fine. So there is no reason why it would take this long.
Seven seas will say “they are not bound to delivery dates due to unforeseen circumstances “ or something like that. Well then why are they allowed to post them? And I do not believe incompetence and inability to communicate is an unforeseen circumstance.Read more
My “airfreight” shipment was collected in the UK on 8th August. It is due to be delivered on the 9th October in China. That’s 2 months for “airfreight” service. For comparison the other box travelling by boat has nearly arrived. The airfreight service only went between London and Hong Kong. The rest has been truck and boat. Thjs I paid 1300GBP for for 5 boxes. My young children have been asking most days “where are our things”.
The company are deceptive in their “transit time” explanation. 22-28 days which is already a lot more than most other companies. It’s going to be 60 by the time we receive our things.
The only hold up on my part was I forgot to take out some batteries and so the box was held up in Kent. But because not one person is assigned to a customer, I had multiple messages from multiple staff members asking me about different items in my box – most had power cables and no batteries.
The boxes arrived in China. Once there, no one could tell me where my boxes were. Hong Kong, Shenzhen, Guangzhou, Shanghai. I asked multiple times, with no response. As a company Seven Seas do you know how frustrating and nerve-wracking that is??? I was then told that the machine in Guangzhou was broken so nothing was working for 12 days. I find it hard to believe that a country of 1.4 billion people who export and import more than anywhere else is reliant on all their trade on one machine over the course of 12 days.
And if that was the case, and international company should have an alternative plan. The boxes left Shenzhen depot (I finally found out where the boxes were ) on the 28th September. Apparently they will take 11 days to move 1300km. There is a public holiday happening in China – however local deliveries, supermarkets, trains, everything is running fine. So there is no reason why it would take this long.
Seven seas will say “they are not bound to delivery dates due to unforeseen circumstances “ or something like that. Well then why are they allowed to post them? And I do not believe incompetence and inability to communicate is an unforeseen circumstance.Read more
Communication
Moved from London (United Kingdom) to Hangzhou (China)
Amy Wright
September 15, 2024
on Sirelo
I recently used 7 Seas in China to move my stuff from Qingdao to Shenzhen.
They charged a lot more than local companies, but since they claim to be 'international' with international high quality standards I opted for them.
Upon delivery in Shenzhen, 2 of the 3 workers wore flip flops. They then proceeded to place my 1.8m cherry oak credenza on a trolley instead of lifting it, which is what should have been done. The trolley was dragged along a bumpy path to the lift area. During this time friction was caused and my credenza was damaged and now has a massive scorched dent in it.
When complaining, I was given all sorts of excuses how it couldn't have been them, when it clearly was caused due to their negligence.
Then I was told because I didn't opt for insurance nothing would be done.
This is a disgrace. I just paid 1300 pound to move a relatively small amount of furniture. Why should I need insurance? Insurance is for freight incase it sinks in the ocean. If you can't deliver the furniture without damaging it for 1300 pounds then you can't do the job you claim you can do and you are simply scammers. Thieves.
All I can take from this is 7 Seas are scammers. Unless you pay them even more for 'insurance' they take your money then treat your stuff like crap because there is no accountability.
And let me ask you 7 Seas... Even if I I had insurance, what then? I'm 100% certain you would have just presented the same arguments I already received... 'it wasn't us! You didn't pack it right!'
I paid you 1300 pounds to drag my furniture along a bump path on a trolley instead of lifting it.
Shame on you 7 Seas. Thanks for stealing over 1000 pound of my money. Masquerading as a company with international standards but presenting your customers with charlatans in flip-flops to carry out the work.Read more
They charged a lot more than local companies, but since they claim to be 'international' with international high quality standards I opted for them.
Upon delivery in Shenzhen, 2 of the 3 workers wore flip flops. They then proceeded to place my 1.8m cherry oak credenza on a trolley instead of lifting it, which is what should have been done. The trolley was dragged along a bumpy path to the lift area. During this time friction was caused and my credenza was damaged and now has a massive scorched dent in it.
When complaining, I was given all sorts of excuses how it couldn't have been them, when it clearly was caused due to their negligence.
Then I was told because I didn't opt for insurance nothing would be done.
This is a disgrace. I just paid 1300 pound to move a relatively small amount of furniture. Why should I need insurance? Insurance is for freight incase it sinks in the ocean. If you can't deliver the furniture without damaging it for 1300 pounds then you can't do the job you claim you can do and you are simply scammers. Thieves.
All I can take from this is 7 Seas are scammers. Unless you pay them even more for 'insurance' they take your money then treat your stuff like crap because there is no accountability.
And let me ask you 7 Seas... Even if I I had insurance, what then? I'm 100% certain you would have just presented the same arguments I already received... 'it wasn't us! You didn't pack it right!'
I paid you 1300 pounds to drag my furniture along a bump path on a trolley instead of lifting it.
Shame on you 7 Seas. Thanks for stealing over 1000 pound of my money. Masquerading as a company with international standards but presenting your customers with charlatans in flip-flops to carry out the work.Read more
Unprofessional
Moved from Qingdao (China) to Shenzhen (China)
Sophie Peckett
August 28, 2024
on Sirelo
I shipped a snowboard bag along with a small, plain box from Canada to the UK. The non-descript box made it safely, but my 6ft, floral snow board bag filled with years worth of expensive gear, including 3 boards, mysteriously went missing. NO efforts made to trave the bag, NO explanation given and NO attempts to contact the police, as it was clearly stolen. I lost £1000s worth of gear, including bits that had sentimental value- I received no sorry and a tiny payout that won't even cover a new board. AVOID
Unprofessional
Moved from Kelowna (Canada) to London (United Kingdom)
A.
November 14, 2023
on Sirelo
Worst company ever! Deceitful! They never took care of my shipment and everything arrived broken! This people don’t care at all for people’s goods! Remember one thing God is great and much more powerful then you know, you will see your money and your business will fail, because you and your employees are greedy individuals that only care for yourselves and your stupid money! Insurance is insurance, basic or premium! I was covered and now you say I was not covered for a broken mirror! What was the exact point in me getting insurance in the first place! Your demonic people and totally greedy narcissists
Our items were packed professionally and I’ve added job number! I can make public photos and add photos Also for people to see!
No care was taken. Don’t try to message and lie. Proof is here!
Our items were packed professionally and I’ve added job number! I can make public photos and add photos Also for people to see!
No care was taken. Don’t try to message and lie. Proof is here!
The employee was friendly at first!
Communication
Moved from London (United Kingdom) to London (United Kingdom)
P.M.
November 5, 2023
on Sirelo
Asked Sevenseas to move my stuff in early October.I filled in their online documents.It showed 100% complete on my side and 60% on theirs.Suddenly my side was 45% and they charged me storage fees of about £6 and threatened to move my stuff.Also there is a charge of £105 .I do not know what that is about.First of all I filled their document with assistance from one of their staff.The only outstanding document was the passport which I managed to add after the phone call.My goods have not shifted and I have to pay fees to Sevenseas.The percentage of completion of documents is forever changing.I used Sevenseas once before but never experienced this freak show
Friendly
Communication
Moved from Manchester (South Africa) to Johannesburg (United Kingdom)
Response of Seven Seas Worldwide
December 1, 2023
Dear PM, our storage charges are clearly displayed on our quote and only apply after the 2-week free storage period.
Storage is usually applied when either we have not been paid for the job or the documentation is not complete or both, at which point we have no choice but to apply storage until the situation is corrected.
Regards, Seven Seas Worldwide
Storage is usually applied when either we have not been paid for the job or the documentation is not complete or both, at which point we have no choice but to apply storage until the situation is corrected.
Regards, Seven Seas Worldwide
Our Boxes and Baggage service by sea, the service you selected, is a self-packing service. We provide heavy-duty packing boxes, bubble wrap and tape as part of the service as well as online guidance we cannot take responsibility for the way items are packed.
In the event you are shipping fragile items like a mirror we strongly recommend you have such items professionally packed - we can still ship the item once packed. This is stated on our quote and website.
We offer two types of insurance, these are clearly defined on our website and our online documentation. You selected Basic which as the name suggests only protects you against the shipment being lost, it does not cover you for damage to the contents of the shipment.
UPDATE, as you are aware, we have listened to all the calls with our Advisors and can find no recording that supports your claim that one of our Advisors recommended selecting Basic insurance for damage.
Regards, Seven Seas WorldwideRead more