Seven Seas Worldwide
TN25 6SP Ashford
0800 21 66 98
Pros and cons
91% of the users recommends this removal company
About removal company Seven Seas Worldwide
Seven Seas Worldwide Shipping services helps you move excess baggage, personal belongings and commercial items all over the world at an affordable price. Whether you’ve packed one suitcase too many for a holiday or moving abroad for good, they can be there with you from A to B and Door to Door.
There are currently 64 reviews for Seven Seas Worldwide. Write a review
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Terrible customer service, shipment has been delayed twice without being notified
➝ Moved from Melbourne (Australia) to Christchurch (New Zealand).
Never dropped and left cube. Guy turned up in truck and stayed the whole time. Only initially giving one hour to load despite claims on website that will be given plenty of time to load.Hubby owns furniture removal business and stated was not able to load it with maximum usage of space. Had to buy second cube and throw away items that didn't fit.
Appalling customer service.Customs forms a nightmare. CS people can't speak English clearly and I got sent multiple conflicting emails on corrections needed. Took almost 2 weeks to sort out the forms. Could've been sorted in one day if communication was clear and from one person
Pros and cons
Easy to get quotes
Convenient way to book
Not dealing with one person.
Customs forms a nightmare. CS people can't speak English clearly and I got sent multiple conflicting emails on corrections needed. Took almost 2 weeks to sort out the forms. Could've been sorted in one day if communication was clear and from one person.
➝ Moved from Sydney (Australia) to Auckland (New Zealand).
My gear is still back in my home country, awaiting a container to be filled before being shipped. This wasn't made obvious to me when I chose this company.
Pros and cons
Very long delays in responding to emails
Don't ship your gear until they've filled a container.
➝ Moved from Gosford (Australia) to Chicago (United States).
Always courteous and very helpful with everything and the financial side of it too.
Pros and cons
Ease of preparation
➝ Moved from Hocking (Australia) to Hocking (United Kingdom).
Great services, I used their small cube service to move my stuff from my flat to NZ. Turned up earlier then anticipated which was a worry, but stored until I arrived. Good staff and happy to recommend.
Pros and cons
➝ Moved from London (United Kingdom) to Auckland (New Zealand).
Call centre staff very helpful as well as the ground staff. Especially appreciate your staff in helping us and figuring out in stuffing all items into the cube.
The only drawback is the overseas transaction charges for credit card payment is costly.
Pros and cons
Friendly and efficient service
I like the cube form without sharing a container
As mentioned above, the extra overseas transaction charges for credit card payment
➝ Moved from Brisbane (Australia) to Klang (Malaysia).
Very poor customer service and utterly inflexible. They also damaged many of my belongings.
Pros and cons
terrible customer service
very very rude staff
➝ Moved from Nottingham (United Kingdom) to Nurnberg (Germany).
➝ Moved from Dendermonde (Belgium) to Campbelltown (Australia).
Cost effective, good packaging, easy to choose size co Rainer
Pros and cons
Could be too small if you want to take furniture
➝ Moved from Germiston (South Africa) to Sydney (Australia).
Service and 24 hour phone service, cost
➝ Moved from Tamborine Mountain (Australia) to Napier (New Zealand).
They simplified the process, provided everything I needed, including packaging and paperwork and were efficient.
Pros and cons
➝ Moved from Ghent (Belgium) to Cape Town (South Africa).
Very efficient and instructions were clear
Pros and cons
Unable to contact via phone
➝ Moved from Singapore (Singapore) to Sydney (Australia).
Facility is easy and the process is explained
➝ Moved from Kemp Ton Park (South Africa) to Leeds (United Kingdom).
➝ Moved from Tai Kok Tsui (Hong Kong) to London (United Kingdom).
They handled boxes very carelessly, so most of the contents were broken or damaged.
➝ Moved from Neulengbach (Austria) to Clogherhead (Ireland).
All been good so far.
Fingers crossed that everything arrives safely ...
➝ Moved from Kilmarnock (United Kingdom) to Rockingham (Australia).
The service was exactly as advertised, the pickup on-time and friendly, the subsequent advice good. Still awaiting delivery.
➝ Moved from Sydney (Australia) to London (United Kingdom).
No complaints so far. Easy and straightforward. Provide exactly the service I require.
➝ Moved from Preston (Australia) to Glasgow (United Kingdom).
Did what they said they would do
➝ Moved from Swadlincote (United Kingdom) to Bandar Seri Begawan (Brunei).
Personal, great service for reasonable price.
➝ Moved from Paris (France) to London (United Kingdom).
Reasonable quote, good service
➝ Moved from Gowrie (Australia) to Leicester (United Kingdom).
We did not have any issues
➝ Moved from Singapore (Singapore) to Melbourne 3029 (Australia).
➝ Moved from Durham County (United Kingdom) to Singapore (Singapore).
➝ Moved from Singapore (Singapore) to Warsaw (Poland).
➝ Moved from Matamata (New Zealand) to Singapore (Singapore).
They gave me a quote when I contacted them and left me alone to decide in my own time.
➝ Moved from Derbyshire (United Kingdom) to Cairns (Australia).
From the first phone for a quote to subsequent phone calls for help (Muzi) at Seven Seas KL was excellent, and so were the other involved.
➝ Moved from Batu Ferringhi Penang (Malaysia) to Morley (Australia).
My move is not complete yet my boxes only arrive at their destination late July so I can't give a full rating till its final.
➝ Moved from Durban (South Africa) to Guimaraes (Portugal).
All around good service
➝ Moved from London (United Kingdom) to Chicago (United States).
Everything was well explained and went according to plan. Absolutely no problems and no hesitation in recommending to someone else.
➝ Moved from Hamilton (New Zealand) to Wyong (Australia).
Were very helpful, clear, efficient and easy to deal with
➝ Moved from Kembangan (Singapore) to London (United Kingdom).
Good service and reliable
➝ Moved from Meyerton (South Africa) to Aberdeen (United Kingdom).
➝ Moved from Illawong (Australia) to Singapore (Singapore).
I think the prices were really fair. They were really helpful and flexible regarding the delivery of the boxes (both empty ones in London and back home in Belgium). I ordered too many boxes and could return the empty ones without paying for them.
Everything arrived safely in Belgium.
➝ Moved from London (United Kingdom) to Libin (Belgium).
➝ Moved from Tübingen (Germany) to Melbourne (Australia).
They made the whole process very simple. There is paperwork that has to be filled in for customs and it was made to be idiot proof!
➝ Moved from London (United Kingdom) to Valley Springs (United States).
Great at communicating, cheap, great customer service
➝ Moved from Perth (Australia) to Shenzhen (China).
Easy communication and good service
➝ Moved from Clayfield (Australia) to Phichit (Thailand).
The process was simple and they have done what was requested with out issues.
➝ Moved from Sandton (South Africa) to London (United Kingdom).
➝ Moved from Hong Kong (Hong Kong) to Derbyshire (United Kingdom).
Delay in the delivery.
➝ Moved from Reading (United Kingdom) to Madrid (Spain).
Staff was friendly and helpful
➝ Moved from Adelaide City (Australia) to Singapore (Singapore).
So fat so good. Our belongings are in transit though.
➝ Moved from Beijing (China) to Manly (Australia).
Their communication with me was very prompt and they were very efficient in facilitating the move
➝ Moved from Johannesburg (South Africa) to Vilamoura (Portugal).
Kept to the arranged date and happy to require on any changes I required
➝ Moved from Phalaborwa (South Africa) to Ilford (United Kingdom).
Whilst my goods are still in transit, the service provided thus far has been exemplary.
➝ Moved from Cape Town (South Africa) to Brisbane (Australia).
Excellent communications by Seven Seas Worldwide. A very flexible, adaptive and helpful company. Seven Seas talks to you by both email and a highly functional Web site interface. Phone is always available, too. This comes as a Highly recommended company: 7 Seas Worldwide. Geoff Dodd
➝ Moved from Secret Harbour (Australia) to Te Aroha (New Zealand).
➝ Moved from Cape Town (South Africa) to Laguna Niguel (United States).
good service, clear fees, very satisfied so far, but it will take about 70days to receive the items in oversea, so I have not finished the oversea moving yet, so can not rate whole job yet.
➝ Moved from Brisbane (Australia) to Singapore (Singapore).
Great customer experience, with an easy to use website, clear instructions on the process, and knowledgeable, readily available call centre staff.
➝ Moved from Cape Town (South Africa) to Denver (United States).
Friendly, professional service with every question we had along the way, answered. Always felt informed.
➝ Moved from Kingsbury, Melbourne (Australia) to Saffron Walden / Cambridge (United Kingdom).
Service was good. The invoice was misleading.
➝ Moved from Sheringham (United Kingdom) to Strand (South Africa).
The company's initial organisation was concerningly untogether, but the driver who came to take our stuff was absolutely fantastic.
➝ Moved from Centerville (United States) to London (United Kingdom).
They were very helpful and efficient so far. Can give a final feedback when the package arrive at the destination.
➝ Moved from Vanderbijlpark (South Africa) to London (United Kingdom).
so far i have been happy with the service. will see what happens when I receive my delivery
➝ Moved from Scarborough (Canada) to London (United Kingdom).
This was an absolute plain sailing experience from beginning to end.
100% efficient service, everything explained in easy terms. Customer service with you every step of the way. No hidden cost. Delivery and pick-up times confirmed day ahead of time PLUS confirmed again an hour before. 100% on time! Absolute pleasure to work with Seven Seas! HIGHLY recommended!!
➝ Moved from London (United Kingdom) to Cape Town (South Africa).
Very satisfied (so far). Good bilingual communication, good materials sent, very clear instructions, drop off and pick up were exactly on time.
➝ Moved from London (United Kingdom) to Chengdu (China).
Would have made it five, but shipment has not arrived yet, so can't say with certainty how I'll feel till it's all done.
Collector was on time, super helpful and friendly.
One person in particular who I dealt with by phone when I had some questions (I wish I'd gotten his name!) was extremely helpful.
➝ Moved from Seaford (Australia) to Cambridge (United Kingdom).
I have only dealt with the uk end so far but they have kept me informed for the whole process and the two times they had to come to the house they were prompt and very polite. Emails and sms were both used to confirm times as well as a phone call
➝ Moved from Shaftesbury (United Kingdom) to Panania (Australia).
We are very satisfied so far (our stuff is still on the way) so our satisfaction will depend on how it arrives and the treatment on the other side. So far so good. Syeira in Shenzhen was really good and efficient.
The driver and his assistants were helpful and efficient although a bit rough with our stuff.
All went well, thank you.
➝ Moved from Guangzhou (China) to Port Shepstone (South Africa).
They were timely on their delivery of boxes and I was able to give my pick up date which they confirmed. Also they sent message the day before picking up the actual box to confirm time slot they would be around. Also twenty minutes before they arrived they called me to convey that
➝ Moved from Toronto (Canada) to Brisbane (Australia).
➝ Moved from Middlesbrough (United Kingdom) to Bangkok (Thailand).
Thy were available 24 hours for me to speak to them and were so efficient t replying to emails and my queries. Plus very financially better than the rest.
➝ Moved from Perth (Australia) to Bristol (United Kingdom).
They were the only ones to answer, so no choice anyway. But they were prompt, helpful and absolutely no complaints so far
➝ Moved from Singapore (Singapore) to Nelson (New Zealand).
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