Seven Seas Worldwide

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Average score of 6.9 out of 18 reviews
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Seven Seas Worldwide
Hythe Road
TN25 6SP Ashford
0800 21 66 98

About removal company Seven Seas Worldwide

Seven Seas Worldwide Shipping services helps you move excess baggage, personal belongings and commercial items all over the world at an affordable price. Whether you’ve packed one suitcase too many for a holiday or moving abroad for good, they can be there with you from A to B and Door to Door.

Services

International removals
Domestic removals
Excess baggage

Associations

Seven Seas Worldwide is, to our knowledge, not part of any association.


Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Services

International removals
Domestic removals
Excess baggage

Associations

Seven Seas Worldwide is, to our knowledge, not part of any association.

Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

There are currently 18 reviews for Seven Seas Worldwide.
Write a review

No recommendation

Absolutely disgraceful customer service from start...still not finished yet... if it arrives will be 2 months late!! We had one decent shipment with this company so went with them again.. big mistake! Without going into paragraphs of details.. still waiting for a manager to call me back for over 2 days now. This is the 3rd time of asking to speak to managers regarding the shipment... yet to speak to one yet!

Pros and cons
Can be a decent service if no communication needed
Terrible customer service
Late shipments due to their awful communication
Moved from Warrington (United Kingdom) to Shanghai (China).


Recommendation

Ease of contact. Good choice of boxes and price. Provide convenient pick up. Provide boxes and packing supply. Credit card payment. Flexible number of boxes actually sent after packing. Quick delivery for ocean freight. Good handling of boxes. Ease of custom process.

Pros and cons
Web site channel is convenient
Flexible boxes offer and material supply
High price for small volume
Moved from Singapore (Singapore) to Bangkok (Thailand).


Recommendation

reasonable price, efficient service and response quickly

Moved from Kuala Lumpur (Malaysia) to Bromley (United Kingdom).


No recommendation

Horrendous

**This review is also on Trust Pilot. Seven Seas Worldwide have replied to this review twice (they removed one reply). They also tried to get my negative review removed from Trust Pilot. The second response tries to publicly humiliate my husband for leaving cash with the shipping documents - yes foolish we know! However, the woman in their Hong Kong office left him with that option or leaving all our belongings in Hong Kong! As they delayed collection until the day he was flying ofbthe UK. Bottom line is (no matter what this company try to spin) they have stolen from us. They have stolen money and our belongings.

Consignment no: 000/243/988
We moved from HK to UK in August 2017, after numerous disasters with Seven Seas Worldwide we received our shipping on 5th June 2018. Multiple items missing and multiple items in our boxes which are not ours.

Here's a rundown of everything from start to finish.

My husband arranged the shipping with HK office with a member of s.. Read more

Pros and cons
Delivery driver was very nice
Thieves & liars
Condescending & blameless
Moved from Tseung Kwan O (Hong Kong) to Crieff (United Kingdom).


Recommendation

Very helpful and always willing to go the extra mile. Very friendly staff and support people

Pros and cons
Friendly
Helpful
Moved from Johannesburg (South Africa) to Wellington (New Zealand).


Recommendation

They provided top service, including all the logistics for a move!

Moved from South Plympton (Australia) to Singapore (Singapore).


No recommendation

Terrible customer service, shipment has been delayed twice without being notified

Moved from Melbourne (Australia) to Christchurch (New Zealand).


No recommendation

Never dropped and left cube. Guy turned up in truck and stayed the whole time. Only initially giving one hour to load despite claims on website that will be given plenty of time to load.Hubby owns furniture removal business and stated was not able to load it with maximum usage of space. Had to buy second cube and throw away items that didn't fit.
Appalling customer service.Customs forms a nightmare. CS people can't speak English clearly and I got sent multiple conflicting emails on corrections needed. Took almost 2 weeks to sort out the forms. Could've been sorted in one day if communication was clear and from one person

Pros and cons
Easy to get quotes
Convenient way to book
Not dealing with one person.
Customs forms a nightmare. CS people can't speak English clearly and I got sent multiple conflicting emails on corrections needed. Took almost 2 weeks to sort out the forms. Could've been sorted in one day if communication was clear and from one person.
Moved from Sydney (Australia) to Auckland (New Zealand).


No recommendation

My gear is still back in my home country, awaiting a container to be filled before being shipped. This wasn't made obvious to me when I chose this company.

Pros and cons
Very long delays in responding to emails
Don't ship your gear until they've filled a container.
Moved from Gosford (Australia) to Chicago (United States).


Recommendation

Always courteous and very helpful with everything and the financial side of it too.

Pros and cons
Cubes
Ease of preparation
Moved from Hocking (Australia) to Hocking (United Kingdom).


Recommendation

Great services, I used their small cube service to move my stuff from my flat to NZ. Turned up earlier then anticipated which was a worry, but stored until I arrived. Good staff and happy to recommend.

Pros and cons
Quality service
Arrived early
Moved from London (United Kingdom) to Auckland (New Zealand).


Recommendation

Call centre staff very helpful as well as the ground staff. Especially appreciate your staff in helping us and figuring out in stuffing all items into the cube.
The only drawback is the overseas transaction charges for credit card payment is costly.

Pros and cons
Friendly and efficient service
I like the cube form without sharing a container
As mentioned above, the extra overseas transaction charges for credit card payment
Moved from Brisbane (Australia) to Klang (Malaysia).


No recommendation

Very poor customer service and utterly inflexible. They also damaged many of my belongings.

Pros and cons
cheap
terrible customer service
very very rude staff
Moved from Nottingham (United Kingdom) to Nurnberg (Germany).


Recommendation

Moved from Dendermonde (Belgium) to Campbelltown (Australia).


Recommendation

Cost effective, good packaging, easy to choose size co Rainer

Pros and cons
Cost effective
Could be too small if you want to take furniture
Moved from Germiston (South Africa) to Sydney (Australia).


Recommendation

Service and 24 hour phone service, cost

Pros and cons
Fast
Easy
Moved from Tamborine Mountain (Australia) to Napier (New Zealand).


Recommendation

They simplified the process, provided everything I needed, including packaging and paperwork and were efficient.

Pros and cons
Convenience
Affordable
Moved from Ghent (Belgium) to Cape Town (South Africa).


Recommendation

Very efficient and instructions were clear

Pros and cons
Cheaper
Efficient
Unable to contact via phone
Moved from Singapore (Singapore) to Sydney (Australia).

Headquarters

Seven Seas Worldwide

Hythe Road
TN25 6SP Ashford
0800 21 66 98

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