Wolves Removals and storage

10.0
based on 278
Sirelo and Google reviews
i
Compare Wolves Removals and storage with other removal companies from Ashington
Services
International removals
National moving
Man & Van
Piano transport
Art transport

About

Wolves Removals is a family-run removals, storage and transport company based at Ashington in West Sussex. We have been moving households since 2016, across Sussex, Surrey, Hampshire and Kent, and throughout the UK and Europe.

Most of our work is home moves — anything from a one-bedroom flat to a large family house — alongside secure containerised storage in our own warehouse, and packing services ranging from a few fragile items to an entire house.

The company grew out of the antiques trade. Our founder, Jack Wolfe, spent years as an antique dealer supplying London shops and sourcing pieces at fairs and markets across France, Germany, Holland, Belgium and Spain. Fellow dealers began asking him to transport their purchases back to the UK, and by 2016 there was enough work to make it a proper business. That background still shapes how we work: we are a LAPADA Approved Service Provider, and the care a period bureau or a gilt frame demands is simply how we pack and load everything else.

We are a licensed HGV operator, running our own liveried vehicles with our own trained crews.
Read more

Sirelo asks...

What makes your company stand out?

Three things. The antiques background. We came into household removals from the antiques and fine art trade rather than the other way round, and we still move for dealers, auction houses and private collectors. We are a LAPADA Approved Service Provider. Wrapping a marble-topped commode or a gilt-framed painting is routine here rather than an exception — and your own furniture gets exactly the same treatment. Our own vehicles, crews and storage. We are a licensed HGV operator with our own liveried fleet and our own trained crews, and your belongings are kept at our own secure warehouse in purpose-built timber containers of around 250 cubic feet, each one sealed and labelled in your name. We quote from a survey. We come and look at the property rather than guessing from a phone call or a web form, because access decides a job as much as volume does — the parking, the stairs, the lane too narrow for a lorry, the loft nobody mentioned. The quote then comes to you in writing.

What is your insurance policy? How do you deal with damaged items?

We are fully insured, with goods-in-transit and public liability cover in place. Optional full damage insurance is available for an extra 10% of your invoice total, arranged at the time of booking. If something is damaged, tell us. Call the office or reply to the email for your job, and we will look at it properly rather than send you to a form. What the standard cover does and does not include is set out in full in your written quotation and terms and conditions, so you can read it before you book rather than after something has gone wrong. One piece of practical advice: if you are moving anything of unusual value — antiques, fine art, a piano, a collection — please say so at the survey. It changes how we pack and load it, and it changes what cover we would recommend you take.

What is the best advice you would give to customers?

Have someone come and look at the property before you accept any quote. Nearly every moving-day problem we get called into traces back to a price given over the phone or from a web form by a firm that never saw the house — the van that turns out to be too small, the cost that moves on the day, the job that spills into a second one. Volume is only half of it. Access is the other half: the parking, the stairs, the lane too narrow for a lorry, the wardrobe that will not come down as one piece. So whoever you choose, ask them to survey it and put the quote in writing. Then ask two questions. Are the crew employed by the company, or brought in for the day? And what insurance is included as standard, rather than charged as an extra? The answers will tell you most of what you need to know about who you are dealing with. Two other things worth doing. Book earlier than feels necessary if you are moving on a Friday or at the end of a month, because those dates go first. And pack an overnight bag and a box of kettle, mugs, tea and chargers, and carry it in your own car — it is the difference between a bearable first night and an unbearable one.

Reviews

278
10.0
based on 278
Sirelo and Google reviews
How is the review score calculated?
Report review
 on Google
Excellent customer service. Contacted on Tuesday morning, pick up and delivery of antique cabinet arranged for following day at a very competitive price. Item delivered exactly on time (to the minute!) Friendly and professional. Would definitely recommend and will be using again.
Report review
 on Google
From the first conversation to the end of the job, the service and customer care was 5*. This was a last minute request and once confirmed that they had availability, they moved fast to ensure the job happened on time and as per instructions. I was managing this remotely from my end and Jack did a fabulous job of talking me through the process. On the day, they were punctual, efficient, professional and they did a great job of packing delicate items and also managing the very large pieces of furniture and white goods. I would wholeheartedly recommend them and love the fact that they are a local, family company. Many thanks to all involved for making this move very smooth.
Report review
 on Google
Highly recommend Wolves Removals !! Jack was excellent from start to finish, amazing customer service and competitive pricing.

He kept in touch through the whole process, sending helpful packing guides and answering all my questions quickly.

The team on the day; Luke, Steve & Keiran were absolutely amazing ! Professional, friendly, quick but careful. They kept checking in with me to make sure I was happy and went out of their way to make a stressful day easy.

Jack also checked in throughout with a final call after the team had finished - I was so impressed and so glad I chose Wolves Removals.

Thank you so much !
Report review
 on Google
We recently used Wolves Removals for both our house move, and for the storage of our belongings whilst some updating on our new home was being completed. Jack and the team were easy and professional to deal with from day one, and Jack’s communication throughout was excellent. Importantly for us, Jack was also very flexible, as our move went through the all too often stop/start process, with dates and requirements changing several times.
Overall, Jack, Luke and the team were a pleasure to deal with and we wouldn’t hesitate to recommend them.
Report review
 on Google
What a lovely team of people. Professional and helpful. This was a tough move for me so opted for help packing. I didnt need to lift a finger. Some heavy furnashings up to a second floor flat. Fully moved in 4 hours with no stress. Thank you Wolves. Absolute stars!
Report review
 on Google
Jack and his team moved the furniture and contents from a flat in Chelsea into storage for us yesterday. The whole process of dealing with Jack was absolutely seamless. He always answered the phone, they were able to accommodate us at very short notice and arrived at the agreed time. The move went smoothly and the team were all charming and helpful. The whole job was completed in 2.5 hours. I am very pleased that we decided to use Wolves for this job.

Want to move with this company?

Request a quote today! It’s quick, easy, and best of all, free! Compare with up to 4 other movers today.
Get quote

Review Sources

Sirelo
0.0
0
Facebook
Facebook
10
23
Google
Google
10
278

Other removal companies in Ashington

10.0
113

ALAN CARROLL REMOVALS AND STORAGE

Bedlington
View removal company
9.0
64

Ashington Removals & Storage

Ashington
View removal company