Weston & Edwards Removals



Average score of 8.3 out of 13 reviews
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Weston & Edwards Removals
Unit 5, Robins Drive
TA6 4DL Bridgwater
01278 425508

About removal company Weston & Edwards Removals

The Weston & Edwards Removals Group provides smooth and professional local, national and international moving, shipping, container storage, self-storage and all other moving and storing services for domestic removals, office removals and relocations.

Services

International removals
Domestic removals

Associations

Weston & Edwards Removals is accredited by the following associations:
BAR



Details

Established
1979
Employing
30 employees
Trucks
12 trucks

Services

International removals
Domestic removals

Associations

Weston & Edwards Removals is accredited by the following associations:
BAR


Details

Established
1979
Employing
30 employees
Trucks
12 trucks

There are currently 13 reviews for Weston & Edwards Removals.
Write a review

No recommendation

Do not go with this company if like me you are recently bereaved ,a pensioner ( I am 73) so feeling very stressed not in a good place.
I had explained I wouldn’t be unpacking straight away but staying with my son so all my boxes packed by the company, were to be put in the garage.
A ceramic flower pot , large, was dropped on the day , smashed to pieces ! The box’s were placed into the garage as I requested , as I had explained work needed to be done in the house before I unpacked .
This was said at the first consultation, and to the men on the day.
At no point did someone say “ you do realise your not covered if not unpacked by us as we packed!

My FAULT As said I wasn’t in a good place ,being recently bereaved didn’t help, moving always stressful , more should have been explained other than “ just sign Here!!
Not a company I would ever recommend to family and friends !

Pros and cons
Unhelpful
Do not see individuals may have problems
Moved from Wellington Somerset (United Kingdom) to Bridgwater Somerset (United Kingdom).

Response of

Our insurance terms require us to unpack the fragile items (this is standard) and Ms J. asked us not to and agreed on the phone (calls recorded) and on the day that she understood our insurance terms. We always try to unpack the breakables to ensure it is all okay. When she phoned to report the damage and the pot we attempted to explain it wasn't covered but we wanted to offer a settlement figure for that and the pot and she hung up the phone. We tried to help her several times but was greeted with rudeness at every opportunity. She also really upset a member of our office staff and reduced her to tears.

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Recommendation

At both ends of the move, the team was quick and efficient. Arrival times were as predicted. Everything was handled carefully. Everything went very smoothly. The guys were very polite and competent.

Pros and cons
efficient
no hidden extras
it was raining! What Could W and E do about that?!
no bad things to say
Moved from Waterloo (Belgium) to Burnham On Sea (United Kingdom).


No recommendation

Great on the day, moved everything a quickly and on time. Nice team of guys that packed for us as well.
BUT: after 4 weeks of asking, they never came to pick up the empty boxes and therefore we never got the £550 box deposit back! Disappointing end to an otherwise good company. So factor in this extra cost. (Shame to see so much reusable cardboard in the local recycling center. )

Pros and cons
nice team of guys
always answered the phone
never picked up empty boxes
walked up the true price of the move
Moved from Essex (United Kingdom) to Essex (United Kingdom).

Response of

The customer asked us to collect boxes and they were after 2 weeks and a full refund of £146 was done. There is no such deposit of £550 (I don't know where this figure has come from). They also didn't go to the recycling centre because we collected them all. The reason the collection took 2 weeks is because in order to offer a free collection it needs to be when our driver is in the area and the driver wasn't. After 2 weeks the customer threatened to write false reviews online if we didn't collect them within 24 hours. Our driver collected them on a Saturday afternoon after playing golf (in his personal time) yet they still left negative, false reviews.

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Recommendation

An excellent removal, van arrived on time and the move was carried out efficiently and with no fuss. The removal crew could not have been more helpful.
Have used Weston & Edwards previously and were delighted with the service received. Would use Weston & Edwards in the future without a doubt – very pleased with the overall service including the competent way the booking was handled by the admin staff.
We needed storage in the interim period before moving into the new place here and their system is amazing!!

Pros and cons
Smart, clean staff and vehicles
Polite and helpful staff
Struggled to book a date as they’re very busy!!
Moved from Chilton Trinity, Bridgwater (United Kingdom) to Perrenporth, Cornwall (United Kingdom).


Recommendation

These guys were absolutely fantastic! They were incredibly polite, courteous and professional from beginning to end. [name removed by Sirelo] came to do the valuation and was really informative and told me what to do to save me and them extra unnecessary efforts in getting the stuff ready to move. Then [name removed by Sirelo] and the team (four in total which is fantastic compared to experiences with other companies) who came on the day were machines and moved fast with incredible care, efficiency and great team work. Definitely a great service, would highly recommend and as an added bonus they were actually the most competitive cost of the quotes we had too! Thanks again everyone!

Pros and cons
Courteous, friendly and professional crew
Great value for money
Moved from Trowbridge (United Kingdom) to Trowbridge (United Kingdom).


Recommendation

Third time we have moved with Weston and Edwards group, which speaks for itself. All the staff were helpful, polite and the removal men themselves were hardworking and efficient. I would certainly recommend this company to anyone wanting a reliable, honest and cost-effective removal company.

Moved from South Petherton (United Kingdom) to Yeovil (United Kingdom).


Recommendation

The removal crew arrived spot on time, were extremely helpful and nothing was too much trouble for them. Also the people we contacted in the office answered any queries we had before the move.

Pros and cons
Service
Professionalism
Moved from Taunton (United Kingdom) to Bristol (United Kingdom).


Recommendation

The whole crew were fantastic, very quick, clean and efficient and always very polite. Couldn’t fault the service in any way.
The whole move was about as stress free as you could possibly get thanks to the girls in the office and the crew.
I would recommend you to anyone without hesitation.
My thanks to you all

Pros and cons
Efficiency
Friendliness
Moved from Ramsden Heath (United Kingdom) to France (France).


Recommendation

Weston And Edwards made a day I was not looking forward to into an absolute pleasure. The crew were amazing, friendly, efficient, good humoured and very skillful I just can't praise them enough. The office staff went above and beyond for me! Although it would seem this is their standard practice. I would be happy to recommend them to anyone, an excellent service from start to finish.

Pros and cons
Friendly and good humoured
Great price and family company
Moved from Bristol (United Kingdom) to Exeter (United Kingdom).

Response of

Thank you for your kind review!

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Recommendation

We were impressed that the crew remained unflappable, even when the settee had to go through the window and the wardrobe wouldn’t go through the door. All members of the crew were friendly, careful and very efficient over both days. We were also impressed with the accuracy of the estimate of boxes, tape etc required and the office staff listened to me, not trying to tell me what I wanted

Pros and cons
Their main concern was what we wanted
From start to finish, everything went smoothly
Moved from Colchester (United Kingdom) to Plymouth (United Kingdom).


Recommendation

We would like you to know of our appreciation for the marvellous efforts of [name removed by Sirelo] and [name removed by Sirelo] in moving us from Barcelona into this house.
[name removed by Sirelo] and [name removed by Sirelo] took every care with our possessions; their strength and energy were phenomenal and their charm, humour and kindness were endless.
These two gentlemen turned a potentially stressful few days into an entirely tolerable one, never complaining or showing fatigue but, constantly reassuring us with their irrepressible smiles and sparkling wit.
We are very grateful to [name removed by Sirelo] and [name removed by Sirelo].

Pros and cons
Good price. Efficient staff
Everything good!
Moved from Barcelona (Spain) to Melksham (United Kingdom).


Recommendation

A big thank you to all the team but in particular to the Gents who did the move. They were the most proficient team I've ever seen work and considering I've moved 17 times in the last 20 years then that stands for something. Added to that, my 6 year old who wanted to be an astronaut was in awe and now wants to be into removals!!! '

Pros and cons
Price
Service
Moved from Burnham On Sea (United Kingdom) to Chester (United Kingdom).


No recommendation

The 1 star I had to give is far too generous, do not go near this company with a barge pole or anything else that could be damaged or broken, their team treated our goods with absolutely no-respect, there directors have admitted their team stole from us and have just said take us to court! I have written proof! They are under-insured with a maximum of £40 per item, There driver decided it was ok to take out branches on one of our trees, I cant find anywhere to post pictures so will post them on their face book page

Pros and cons
Late arriving/ Later leaving
Arrogant, unprofessional have caused damaged
Moved from Bristol (United Kingdom) to Bourgougnague (France).

Response of

After checking our records, we have no idea who this customer is. They aren't our insurance terms & we haven't had any photos posted to our Facebook page. Our best guess is that the reviewer has got the wrong company.

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Headquarters

Weston & Edwards Removals

Unit 5, Robins Drive
TA6 4DL Bridgwater
01278 425508