Nightingale Removals and Storage

8.9
Out of 14 Sirelo reviews
86% of the users recommend this removal company
This removal company scores a 6.0 out of 2 reviews on other platforms.
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Friendly
3
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Professional
3
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Price
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Price
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About Nightingale Removals and Storage

Nightingale Removals and Storage considers themselves the number one trusted removals firm in the South West including Bristol, Taunton, Cheltenham, Bath, Exeter, Reading, Swindon, London and Europe.

Branches

Bath
1 Queens Square, BA1 2HA, Bath
01225738220
Bristol
177 Whiteladies Road, BS8 2RY, Bristol
0117 3660278
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Services

International removals
National moving
Piano transport

Associations

Nightingale Removals and Storage is accredited by the following associations:

Type of Removal Company

Unknown
8.9
Out of 14 Sirelo reviews
86% of the users recommend this removal company
This removal company scores a 6.0 out of 2 reviews on other platforms.
Write a review
Review
Type of move
14 out of 14 reviews shown
I called the company at 8:45am in the morning on the off chance that they could assist with an office move that morning. Without hesitation they checked and were able to accommodate my request. When taking payment they noted that I was on a train and suggested that I call from a more secure location to provide them with credit card information. Thoughtful, helpful service.
The gents that turned up were helpful and thorough and took care to mark the boxes. I also required storage at the last minute and they took the boxes off to their storage facility without any problems. Fantastic service and highly recommended.
Moved from Bristol (United Kingdom) to Bristol (United Kingdom)
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Moved from my flat in Cardiff into storage. The staff were easy to deal with from the outset and provided me with a competitive quote out of the firms I made enquiries with. [names removed by Sirelo], the two guys who came on the day, were really efficient and got everything out of the flat and onto the van much quicker than I expected, which was a huge relief for me given I had a tight deadline to get everything done. Definitely helped take some of the stress out of the situation.
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Polite
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Efficient
Moved from Cardiff (United Kingdom) to Bristol (United Kingdom)
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1st class service, staff where all very hopeful.
The staff made my move a very easy experience, the professional way that it was dealt with is a credit to them
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Staff
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Expertise
Moved from Bristol (United Kingdom) to Bristol (United Kingdom)
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Absolutely brilliant service from start to the end. [name removed by Sirelo] was willing to listen and adapt to our obstacles, priced competitively and made the whole process very simple. The removal team on were fantastic too. Competent, well mannered and fast working. We had them over to pack on day 1, load the vans day 2 and unload the vans day 3, all with a seamless and punctual process. With all the stress involved in moving, they really did help alleviate it from this part of the process. If I am ever daft enough to move again I would not hesitate to use this company again
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Friendly
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Helpful
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Closed over Christmas
Moved from Bristol (United Kingdom) to Bath (United Kingdom)
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The worst experience ever of a removal company. I have moved more than 6 times. Never had these problems before. I took out insurance but was told I wasn’t insured when I asked for a claim form. Requests for documentation ignored. Information Commissioners complaint upheld and instruction ignored to date. I was abused and bullied when I tried to complain.
My goods were in storage for over 4 years. Their claims as to state of the art storage are unsubstantiated to my detriment. Charges extortionate. Staff incompetent and abusive. When you report a problem emails ignored. Their advice in respect of moving abroad was totally false. Reported to BAR as others have done. BAR code of conduct adherence zero. There are many other removal companies. I wish I’d chosen any of them. There are other similar reviews if you search. Positive reviews look false. Avoid.
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Incompetent
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Non compliant
Moved from Weston-super-mare (United Kingdom) to Auckland (New Zealand)
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My wife is unwell and we need to use a house mover who could offer us a little more support then the average. I have usually paid extra for this in the past. But in Nightingale’s we found all the extra services, packing, dismantling and disposal of items, at a far lower cost than we have paid before. Thank you Nightingale’s for taking good care of us and our belongings.
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Furniture disposal service
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Additional support for customers
Moved from Bath (United Kingdom) to Bath (United Kingdom)
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We recently used Nightingale for our move from Bristol to Swindon and couldn’t have asked for better customer service. Right from the initial appraisal through to the move, in what can only be described as dreadful weather, everyone was professional, friendly and caring of our property. We would have no hesitation in recommending Nightingale's to friends and family.
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Amazing Staff
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Family firm
Moved from Bristol (United Kingdom) to Swindon (United Kingdom)
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They know what there doing, trust them 100%. Step back and watch true professionalism at work. They came across as rough and ready but gentle and considerate they were (they are tough removal men after all). Thank you [names removed by Sirelo] and team.
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Local
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Booked online
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Van arrived slightly early
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Office closed Sunday
Moved from Bristol (United Kingdom) to Bristol (United Kingdom)
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A fantastic company with a brilliant service. [name removed by Sirelo] was a joy to work with, and the men worked tirelessly, and always with good humour. They were incredibly efficient, and packed up our entire house in only two days, moving us into our new house in only three hours. I would definitely recommend them to anyone who is looking for a good-value, efficient, friendly removal service.
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Free Boxes
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Boxes delivered Free
Moved from Bath (United Kingdom) to Bath (United Kingdom)
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I was so worried about using a moving company as none of my friends had done so, so I entirely relied on reviews. I can safely say that this was a great company! [name removed by Sirelo] was the first to email me, the quote was great and a call from [name removed by Sirelo] followed to confirm etc. Moving day came and the guys were on time, really friendly and careful with my stuff. They worked fast and nothing was a hassle with them as they worked on time rather than specific furniture (some of the other companies wanted specific lists of items to move). Couldn't recommend this company enough.
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Good price
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Easy to book
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Had to wait for a contract
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Too many packaging options
Moved from Taunton (United Kingdom) to Bath (United Kingdom)
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All staff we dealt with were helpful, knowledgeable and professional. A special shout out to [names removed by Sirelo] who moved us on the day, they were awesome!!! Would definitely use this company again.
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Professional
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Friendly
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Small wait for boxes collection
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Busy office
Moved from Bristol (United Kingdom) to London (United Kingdom)
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We have used this company a couple of times and they have been fantastic. They turn up on time, do the job efficiently and are great value. They provided the boxes, bubble wrap and tap for a fee and we packed ourselves. When there was an issue (the broke the glass on a picture) they replaced the glass quickly and were pleasant throughout the whole process. Would definitely recommend.
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Great staff
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Big company with availability
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Need to book early
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They are often busy
Moved from Bristol (United Kingdom) to Taunton (United Kingdom)
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Had a great experience using this company! They were very flexible and their excellent customer service made my move as stress-free as possible. Very hard-working guys, they handled everything with care and were very professional. Would recommend.
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No breakages
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Professional
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If only they could have arranged different neighbours
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Bit expensive
Moved from Bristol (United Kingdom) to Gloucester (United Kingdom)
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Quite frankly the most appalling service. If you would like to witness your grand piano being slid across the floor in bubble wrap, go ahead. If you are willing to leave your property on your driveway when emigrating, this is the service for you. Our insurers are reduced to reporting to BAR, as Nightingale have failed to supply the required paperwork to complete the claim. Avoid.
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Significant damages
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Obstructive when making claim
Moved from Bristol (United Kingdom) to Kuala Lumpur (Malaysia)
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Other reviews

Google
6.0
2 reviews

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