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Reviews
I-Tech Medical UK
October 29, 2025
on Google
Always a pleasure to deal with. Great staff instant response and always a good resolution. I think it was Ella who dealt with my query hopefully I’ve got that right. Thanks.
KADI MORGAN
October 27, 2025
on Google
0 star for this irresponsible company. No delivery after paying the overcharge to local agency.Stay away from this company.My parcel was sent on 9 of September and today is 27 October still with an agency inter parcel let my parcel with to charge me a hidden charge for no reason. The customs charge was 291.67 Local currency. They let me pay 1099 to the agency so they can clear customs and deliver. When I asked to pay customs they let me without any assistance. I dealt with the agency myself and I paid what they asked me and still no delivery.
there is no answer for questions I have asked. On their website my parcel status is delivered . This company is very bad they pretend delivering a good service when they just sell their customers to other company to charge more. They are irresponsible and they do not assist customers. Really, Stay away from this company .
there is no answer for questions I have asked. On their website my parcel status is delivered . This company is very bad they pretend delivering a good service when they just sell their customers to other company to charge more. They are irresponsible and they do not assist customers. Really, Stay away from this company .
Conor Langan
October 21, 2025
on Google
DO NOT USE. Would give 0 stars if i could. Paid for a collection service. Waited all day at home and missed a days work in order to send this pair of skis off to someone. Delivery driver turned up and drove off without ringing the door bell. Interparcel are a brokers that are not connected to the couriers or drivers and are infact pretty useless at backing up the customers side. At first when i rang to complain they were completely on my side agreeing that i the drivers photo taken from the road didnt make sufficient proof to say that they had attempted delivery. And now after a week i rang back and was told that it was infact me and i didnt provide sufficient proof that he didnt attempt it. And because my house in not covered by CCTV i dont have any proof that he didnt bother to attempt other than my package is still sitting in my front room. Please remind me who the customer is, it just seems to me from how this service is, that interparcel only cares for customers when things go smoothly and when things dont go well they wash their hands and say that its the couriers fault. As a large business id expect them to have more persistence in the couriers providing the correct and full service to their customers. Dissapointing and costly waste of timeRead more
Miranda Cawley
September 30, 2025
on Google
I had an issue with a delivery. I contacted Interparcel many times to discuss this issue. Kitti was very patient and communicated how the company was going to help to resolve the issue. She was very good at explaining the process, and she listened to my side of the situation, giving me space and time to fully explain what had happened, which is often what customers need. There are things about the service that I am not entirely happy about, but Kitti was a super communicator, so this review is for her.
Anne Vanns
September 23, 2025
on Google
I spoke to Ana, who understood my problem over delivery of a parcel, which she responded to very quickly, There were a couple of options and Ana offered to liaise with the courier. Ana was friendly giving her name at the start of our conversation, knowledgeable, efficient and polite. Thank you Ana - you were perfect and lovely to deal with.
stephen holmes
April 24, 2025
on Google
Awful company to deal with, I have been lied to and patronised by the call centre.
They did not collect and have lied about it. I can prove by recordings i gave the correct address!Promised call backs hours late,
I would never use this company again, it was our first time using them and our last.
They did not collect and have lied about it. I can prove by recordings i gave the correct address!Promised call backs hours late,
I would never use this company again, it was our first time using them and our last.
