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Sirelo asks...
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Reviews
A B
November 17, 2023
on Google
I arranged to deliver a parcel to Glasgow. There was damage to the parcel on arrival but Becky dealt with this in an extremely efficient and helpful way. She was very pleasant in all communications, she was helpful and understanding and responded to questions in a timely and effective way. I was very pleased with the follow up service that has been provided. I have recently had extensive surgery and what could have been a stressful experience was dealt with in a thoroughly professional way.
Xander Kostroma
November 17, 2023
on Google
I've been working with Interparcel for almost 2 years now after switching from my previous courier company. They offer such a great service where nothing is too much trouble. It's such a pleasure to deal especially with Becky who is an integral part of the Interparcel team. Becky is very professional, she's quick to respond to my queries and is all around lovely team member to deal with. Thanks for your support, as always!
miles northey
November 17, 2023
on Google
Just want to thank Becky for speedily resolving an issue for me on an ordered I placed via interparcel. It was extremely important to me as a small business. There was no fuss. And she just cracked on and got it sorted. Much appreciated.
Miles Weston
November 14, 2023
on Google
Gobsmacked!
Booked a parcel to go from England to Belfast. Two weeks later I get an invoice for £18. £3.50 carry charge and £12.50 admin fee. Asked them what on Earth that was for? Got told that my parcel was not packaged in cardboard which it was but I further covered it in brown parcel tape for extra protection. After all brown parcel tape did go on the outside if I remember correctly. I am absolutely gobsmacked that someone would have the cheek to issue this false charge. They even sent a photo which clearly showed the corners of the cardboard. Either a jobs worth at Parcel Force or an idiot elsewhere. Either way...they have lost my custom. Seriously bad joke.
UPDATE.
Apparently because my parcel was completely covered in brown parcel tape, it therefore stopped being cardboard and had to be carried. I have never heard such total B.S.
You have been warned...AVOID!
Booked a parcel to go from England to Belfast. Two weeks later I get an invoice for £18. £3.50 carry charge and £12.50 admin fee. Asked them what on Earth that was for? Got told that my parcel was not packaged in cardboard which it was but I further covered it in brown parcel tape for extra protection. After all brown parcel tape did go on the outside if I remember correctly. I am absolutely gobsmacked that someone would have the cheek to issue this false charge. They even sent a photo which clearly showed the corners of the cardboard. Either a jobs worth at Parcel Force or an idiot elsewhere. Either way...they have lost my custom. Seriously bad joke.
UPDATE.
Apparently because my parcel was completely covered in brown parcel tape, it therefore stopped being cardboard and had to be carried. I have never heard such total B.S.
You have been warned...AVOID!
Johan Smal
November 13, 2023
on Google
I've used Interparcel for years to transport my product. They always have competitive prices, pick-up is usually spot on and if I ever have an issue, they always try to sort it out. They always answer the phone and their customer service is great! There is always the chance of an issue with shipping, but I find that Interparcel always do their best to find a solution. Will highly recommend!!
