Back
What makes your company stand out?
This moving company has not yet answered this question.
Services
International removals
Excess baggage
Car & Vehicle transport
About
PSS International removals offers International Removals & International Shipping from the UK. They also offer Shipping to Australia and Shipping to New Zealand services and many other top destinations. PSS only handles international removals overseas.
Gallery
View all
View all![]()
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
This moving company has not yet answered this question.
What is the best advice you would give to customers?
This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.
Reviews
256
Sirelo and Google reviews
72% of the users recommend this removal company
J.B.
August 22, 2025
on Sirelo
Great, efficient and friendly service. Made my life so much easier! Great customer service and value for money. Thank you for a peace of mind and a wonderful experience moving from London to America ✨
Professional
Moved from London (United Kingdom) to Michigan (United States)
Alex Ree
August 22, 2025
on Sirelo
Absolutely fantastic. Excellent communication and not even a broken cup. Will use again. Fantastic!,
Price
Moved from Brisbane (Australia) to Darlington (United Kingdom)
Response of PSS International Removals
August 28, 2025
Goodmorning Alex,
We're extremely happy that you had a positive experience, and we're grateful for your feedback. We take pride in our Removals, and we're so happy you enjoyed it.
Have a lovely day!
Kindest regards
Customer Services
We're extremely happy that you had a positive experience, and we're grateful for your feedback. We take pride in our Removals, and we're so happy you enjoyed it.
Have a lovely day!
Kindest regards
Customer Services
Daniel Fitzgerald
August 11, 2025
on Sirelo
BEWARE. I used PSS Removals to send several boxes of very personal belongings to Dubai. ALL of the boxes arrived totally destroyed despite being covered from top to bottom in ‘FRAGILE’ tape. Every single item of glassware, crockery, picture frames, electrical, you name it - smashed to pieces and some stuff missing too. Like they had thrown my boxes from the top of a building (I have attached just a few of many images). This ‘family run’ company then dodged all of my emails looking for some for of compensation. All they do is pass the buck. Terrible, shady firm. Go elsewhere!
Unprofessional
Moved from Corby (United Kingdom) to Business Bay (United-Arab Emirates)
Response of PSS International Removals
August 28, 2025
Good morning Daniel,
Thank you for taking the time to write us a review and providing your feedback.
We are sorry to learn that there were damages to your items in transit. I understand that we have attempted to pursue a claim on your behalf with the courier company that handled your goods whilst sending them via air freight, and that you are now in contact with our Services Director who is assisting with your concerns and the claim through our insurers.
If you should have any further queries in the meantime, kindly reach out and we would be happy to help.
Kind regards
Customer Services
Thank you for taking the time to write us a review and providing your feedback.
We are sorry to learn that there were damages to your items in transit. I understand that we have attempted to pursue a claim on your behalf with the courier company that handled your goods whilst sending them via air freight, and that you are now in contact with our Services Director who is assisting with your concerns and the claim through our insurers.
If you should have any further queries in the meantime, kindly reach out and we would be happy to help.
Kind regards
Customer Services
Kylie Biss
July 14, 2025
on Sirelo
Disgusting service, from start to finish just constant lies.
Told they could come to house with container, then day before they was due thet called saying the container was unavailable, and we would have to wait extra time or put the stuff on van and into storage, obviously at our cost not there’s. So racked up another £500 on top of the £5500 payment already made.
Then they don’t tell u about all the extra charged on the other side, another £2000 plus costs and invoices sent after receiving goods, they charge for literally everything.
So if u got quoted £5000 then your best doubling it Because that’s the actual amount you will pay by time you get your stuff.
Honestly after the stress and everything, it’s just not worth shipping stuff over seas, your best just selling and buying again once you get there, save yourself the hassle and don’t deal with this company
Told they could come to house with container, then day before they was due thet called saying the container was unavailable, and we would have to wait extra time or put the stuff on van and into storage, obviously at our cost not there’s. So racked up another £500 on top of the £5500 payment already made.
Then they don’t tell u about all the extra charged on the other side, another £2000 plus costs and invoices sent after receiving goods, they charge for literally everything.
So if u got quoted £5000 then your best doubling it Because that’s the actual amount you will pay by time you get your stuff.
Honestly after the stress and everything, it’s just not worth shipping stuff over seas, your best just selling and buying again once you get there, save yourself the hassle and don’t deal with this company
Nothing positive
Price
Moved from Leeds (United Kingdom) to Dubai (United-Arab Emirates)
Response of PSS International Removals
July 16, 2025
Good Morning Kylie,
Thank you for taking the time to share your feedback.
Having reviewed your file in detail, the delays were due to issues entirely outside of PSS’s control — specifically, the shipping line’s inability to provide a container for loading at your residence as scheduled.
We do our best to be transparent about such risks and include clear information in both our quotation and booking confirmation emails, highlighting that international shipping schedules can be subject to disruption due to carrier availability and other operational factors.
In this instance, as a result of the container shortage, we had to explore alternative arrangements to ensure your move could still proceed. Our team offered the option to load your goods via our depot, and I’m pleased to confirm that there were no additional charges for this service.
Regarding the charges you’ve mentioned at destination, we understand that your goods went into storage in Dubai due to your property not being read y. Additional charges in such cases are typically applicable, as storage and related handling fees are levied by the local agents. However, we would be more than happy to review these further — if you could kindly provide us with a copy of the invoices you received, we will liaise with our destination partners and do our best to assist.
We genuinely regret any frustration this experience may have caused and remain committed to supporting you where we can.
Kind regards
Customer serviceRead more
Thank you for taking the time to share your feedback.
Having reviewed your file in detail, the delays were due to issues entirely outside of PSS’s control — specifically, the shipping line’s inability to provide a container for loading at your residence as scheduled.
We do our best to be transparent about such risks and include clear information in both our quotation and booking confirmation emails, highlighting that international shipping schedules can be subject to disruption due to carrier availability and other operational factors.
In this instance, as a result of the container shortage, we had to explore alternative arrangements to ensure your move could still proceed. Our team offered the option to load your goods via our depot, and I’m pleased to confirm that there were no additional charges for this service.
Regarding the charges you’ve mentioned at destination, we understand that your goods went into storage in Dubai due to your property not being read y. Additional charges in such cases are typically applicable, as storage and related handling fees are levied by the local agents. However, we would be more than happy to review these further — if you could kindly provide us with a copy of the invoices you received, we will liaise with our destination partners and do our best to assist.
We genuinely regret any frustration this experience may have caused and remain committed to supporting you where we can.
Kind regards
Customer serviceRead more
P.H.
June 11, 2025
on Sirelo
Everyone at the office and the removal men were polite and helpful. I would recommend to anyone I know if they were moving at home or abroad.
Moved from Manchester (United Kingdom) to Melbourne (Australia)
M.M.
May 3, 2025
on Sirelo
Great communication and ship is tracking on time. So far a good experience. Would recommend company
Communication
Moved from Essex (United Kingdom) to Christchurch (New Zealand)
Response of PSS International Removals
August 28, 2025
Good morning,
Thank you for your review and for taking the time to send us your valuable feedback. We appreciate you sharing your rating with us. We take pride in our Removals, and we're so happy you enjoyed it.
Have a lovely day!
Kindest regards
Customer Services
Thank you for your review and for taking the time to send us your valuable feedback. We appreciate you sharing your rating with us. We take pride in our Removals, and we're so happy you enjoyed it.
Have a lovely day!
Kindest regards
Customer Services
Thank you for taking the time to share your positive experience with us. We’re thrilled you enjoyed your removal process.
Kindest regards
Customer Services