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Services
International removals
Excess baggage
Car & Vehicle transport
About
PSS International removals offers International Removals & International Shipping from the UK. They also offer Shipping to Australia and Shipping to New Zealand services and many other top destinations. PSS only handles international removals overseas.
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Reviews
289
Sirelo and Google reviews
73% of the users recommend this removal company
M.M.
April 17, 2026
on Sirelo
Excellent
[Name removed by Sirelo] as a move manager was great. Communication was clear and concise. Removal guys were friendly and efficient. Post pick up communication was excellent
[Name removed by Sirelo] as a move manager was great. Communication was clear and concise. Removal guys were friendly and efficient. Post pick up communication was excellent
Moved from Falkirk (United Kingdom) to Sherwood Park (Canada)
M.J.
April 15, 2026
on Sirelo
While PSS Removals were packing our home, jewellery worth £18,075 - including my engagement ring and irreplaceable family heirlooms, which were present beforehand were discovered missing immediately afterwards. The two PSS staff were the only people inside our home.
The items were inside my zipped handbag and carry-on suitcase, prepared for travel.
On the second day of the move, 48 hours before we were due to fly, 6 police officers attended our home in a police sting and both packers were arrested. One was later dismissed.
We moved out of our home that night to stay in a hotel to stay safe and spent our final 48hrs in the UK dealing with the aftermath instead of saying goodbye to friends and family. I also had to cancel all my bank cards.
We waited 3 months for our ship to arrive in July to see if anything else was missing whilst being packed up, and unfortunately it was.
Since then, we have spent nearly a year trying to resolve this with the company.
Their position has been that, because there was no criminal conviction and the specific items were not recovered, they are not responsible - despite the loss occurring while their staff had sole access to our home during a paid service.
I have the complete paper trail of emails between PSS and ourselves, over the past year, documenting how they handled this matter throughout.
For example: PSS Removals twice suggested resolution via the British Association of Removers, despite that it clearly states on their website that they do not mediate in cases above £10k, involving alleged criminal activity and insurance, making that route unavailable.
We paid £6,136.21 for this move, including their insurance. While our own insurer covered part of the loss, we remain out of pocket and, more importantly, those items are gone for good.
Their insurance company won't cover us because we weren't meant to send jewellery on the ship. Well we didn't. My engagement ring was inside my handbag and jewellery inside my carry-on case ready to fly with.
On the day, we were told they would “look after us when the time comes.” After nearly a year, this has not happened.
Based on our experience, we would strongly advise extreme caution when placing valuable personal belongings into the care of PSS International Removals.
This has been such a horrendous time, particularly given the timing - just days before leaving the UK to start a new life in Australia.Read more
The items were inside my zipped handbag and carry-on suitcase, prepared for travel.
On the second day of the move, 48 hours before we were due to fly, 6 police officers attended our home in a police sting and both packers were arrested. One was later dismissed.
We moved out of our home that night to stay in a hotel to stay safe and spent our final 48hrs in the UK dealing with the aftermath instead of saying goodbye to friends and family. I also had to cancel all my bank cards.
We waited 3 months for our ship to arrive in July to see if anything else was missing whilst being packed up, and unfortunately it was.
Since then, we have spent nearly a year trying to resolve this with the company.
Their position has been that, because there was no criminal conviction and the specific items were not recovered, they are not responsible - despite the loss occurring while their staff had sole access to our home during a paid service.
I have the complete paper trail of emails between PSS and ourselves, over the past year, documenting how they handled this matter throughout.
For example: PSS Removals twice suggested resolution via the British Association of Removers, despite that it clearly states on their website that they do not mediate in cases above £10k, involving alleged criminal activity and insurance, making that route unavailable.
We paid £6,136.21 for this move, including their insurance. While our own insurer covered part of the loss, we remain out of pocket and, more importantly, those items are gone for good.
Their insurance company won't cover us because we weren't meant to send jewellery on the ship. Well we didn't. My engagement ring was inside my handbag and jewellery inside my carry-on case ready to fly with.
On the day, we were told they would “look after us when the time comes.” After nearly a year, this has not happened.
Based on our experience, we would strongly advise extreme caution when placing valuable personal belongings into the care of PSS International Removals.
This has been such a horrendous time, particularly given the timing - just days before leaving the UK to start a new life in Australia.Read more
Moved from Hastings (United Kingdom) to Sydney (Australia)
A.K.
February 2, 2026
on Sirelo
We paid a “premium” price for PSS (more than double other quotes), expecting a smooth, hassle-free international move. Instead, it was a genuinely horrible experience.
Communication was abysmal: long stretches with no meaningful updates, no reliable ETA, and constant chasing from our side just to get basic information.
Worse, multiple items arrived seriously damaged — including most of our glasses and kitchenware, and an expensive chest of drawers that appears to have been dropped in transit. We documented everything with photos and raised a formal complaint. PSS has denied responsibility and has offered no compensation whatsoever.
Independent movers we consulted confirmed what the photos already show: the packing/handling was not adequate for international export transit.
This is not a premium service — it’s a premium price tag attached to poor execution and non-existent customer care when things go wrong. We would never use PSS again and strongly recommend choosing a different company that delivers better quality for a far lower price.Read more
Communication was abysmal: long stretches with no meaningful updates, no reliable ETA, and constant chasing from our side just to get basic information.
Worse, multiple items arrived seriously damaged — including most of our glasses and kitchenware, and an expensive chest of drawers that appears to have been dropped in transit. We documented everything with photos and raised a formal complaint. PSS has denied responsibility and has offered no compensation whatsoever.
Independent movers we consulted confirmed what the photos already show: the packing/handling was not adequate for international export transit.
This is not a premium service — it’s a premium price tag attached to poor execution and non-existent customer care when things go wrong. We would never use PSS again and strongly recommend choosing a different company that delivers better quality for a far lower price.Read more
Price
Moved from London (United Kingdom) to Munich (Germany)
Doreen Blainey
September 25, 2025
on Sirelo
The removal men were fantastic, ensuring we were happy at every stage. And it was very quick and efficient. Very friendly and respectful,
PSS Not great with communication around when the furniture will arrive and given that it’s only our furniture and no one else’s I would have thought some indication on a date would have been available.
PSS Not great with communication around when the furniture will arrive and given that it’s only our furniture and no one else’s I would have thought some indication on a date would have been available.
Friendly
Communication
Moved from Livingston (United Kingdom) to Arboleas (Spain)
P.M.
September 5, 2025
on Sirelo
Only PSS from landing at UK customs to home. Great service mostly!!! Delivery excellent!!! - on time, polite, professional and caring with our possessions. Trying to get information from main office regarding delivery was nigh on nil from assigned male individual, but my many subsequent phone calls found another lady employee who was fantastic.
Efficient
Communication
Moved from Doha (Qatar) to Holyhead (United Kingdom)
Paul Lo Passo
September 4, 2025
on Sirelo
From the very beginning, we were impressed with this company. From the men who came to pack up our belongings, and who were very professional. To the quote, which was considerably cheaper than a more well known global company. Everything went really smoothly, and we were kept informed along the way.
Price
Assembly
Moved from Sydney (Australia) to Inverness (United Kingdom)
