Beware of this company - their own review page is a hoax, heavily edited. If you read the reviews carefully you will notice that PSS asks customers to write their feedback after collection but before delivery. I tried to submit my review after delivery, which was of course never publicly posted or 'actioned'. I moved with my family to the US in July. The initial process is excellent, the estimators are professional and helpful, communication was prompt and the collection team was courteous. But ultimately what counts is how they handle your belongings in transit, and in this respect we were really let down. The boxes arrived squashed and torn, carelessly taped up, contents were covered in dents and weird black dust, and several major items packed by them were damaged, some beyond repair - such as my daughter's steel string guitar which had its solid wood and metal-reinforced neck snapped in half! Their insurance handler is a real pain to deal with - will never respond to any emails unl.. Read more
Moved from Oxford (United Kingdom) to New York (United States).