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Services
International removals
Excess baggage
Car & Vehicle transport
About
PSS International removals offers International Removals & International Shipping from the UK. They also offer Shipping to Australia and Shipping to New Zealand services and many other top destinations. PSS only handles international removals overseas.
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Reviews
70% of the users recommend this removal company
P.R.
March 4, 2024
on Sirelo
This was a furniture only move. On time, polite, conscientious, friendly, quick. Would recommend them
Professional
Moved from Leyburn (United Kingdom) to Abu Dhabi (United-Arab Emirates)
S.M.
February 19, 2024
on Sirelo
Very happy with the experience of using PSS. Staff were very helpful especially the patience to complete paperwork and answer all our questions. Quote was very reasonable too. They made are move as stress free as possible.
Moved from Rochdale (United Kingdom) to Dubai (United-Arab Emirates)
Response of PSS International Removals
April 17, 2024
Good morning,
Thank you for taking the time to write us a kind review.
It is great to hear that we were able to take away some of the stress that moving can bring. I will be sure to pass on your feedback my colleagues and crew.
Kind regards
Customer service
Thank you for taking the time to write us a kind review.
It is great to hear that we were able to take away some of the stress that moving can bring. I will be sure to pass on your feedback my colleagues and crew.
Kind regards
Customer service
Ian Davies
November 2, 2023
on Sirelo
Avoid at all costs - Broken items, lost items. No accountability given. Very angry.
This company was entrusted to handle our items when moving from the UK to Malta. Here are the reasons I highly recommend that you don't use PPS.
When picking up my piano, the movers mishandled and snapped the brass wheel off. They assured me they would fix it back at base however when the piano arrived in Malta, the wheel was sellotaped to the lid of my piano.
I had a piece of vintage wooden furniture which was inadequately packed. Upon opening the packaging, the wooden legs had been completely destroyed, snapped in two and therefore un-fixable.
We paid for space in the shipping container for our camping gear, i.e. 8 man tent, poles, sleeping bags, fire pit etc etc. The company lost 95% of this equipment rendering our tent completely useless as they lost the poles.
We also had a box that was marked for Canada, which contained personal belongings of someone else.
What makes me more aggravated about this company is yes, before they took our money they were very nice. However as soon as we paid, it was almost impossible to get updates.
As for them taking accountability for losing my items, they just haven't.
Very, very poor.Read more
This company was entrusted to handle our items when moving from the UK to Malta. Here are the reasons I highly recommend that you don't use PPS.
When picking up my piano, the movers mishandled and snapped the brass wheel off. They assured me they would fix it back at base however when the piano arrived in Malta, the wheel was sellotaped to the lid of my piano.
I had a piece of vintage wooden furniture which was inadequately packed. Upon opening the packaging, the wooden legs had been completely destroyed, snapped in two and therefore un-fixable.
We paid for space in the shipping container for our camping gear, i.e. 8 man tent, poles, sleeping bags, fire pit etc etc. The company lost 95% of this equipment rendering our tent completely useless as they lost the poles.
We also had a box that was marked for Canada, which contained personal belongings of someone else.
What makes me more aggravated about this company is yes, before they took our money they were very nice. However as soon as we paid, it was almost impossible to get updates.
As for them taking accountability for losing my items, they just haven't.
Very, very poor.Read more
Unprofessional
Moved from Chester (United Kingdom) to Malta (Malta)
Response of PSS International Removals
April 17, 2024
Hi Ian,
Thank you for taking the time to write us a review and I do apologise that you were unhappy with our services. As mentioned in our correspondence to each other regarding your concerns, I am very sorry for the damages to your items. I can see that you had made a claim for the wooden table following the delivery of your goods in March 2023, and you had accepted the claims offer to yourself, for this item. With regards to your piano, we did offer and will always recommend a wooden casing to further protect these type of items however, you had chosen not to go with this option. I am very sorry for the wheel not being placed back on to your piano and as mentioned in our emails, this is being investigated internally. Unfortunately as you did not advise us of the missing camping equipment until 9 months after the delivery of your goods, and all of your items had been ticked off and documented as delivered with no missing items on the delivery sheet that you had signed upon delivery o f your goods, as per our terms and conditions we were unfortunately unable to process a claim for these items as we had not been advised within 30 days of delivery of your goods.
In relation to your concerns surrounding the updates, kindly understand that your move manager Helen had been chasing the shipping line daily for updates for you, and I can see you were in contact with us weekly regarding this however, we were unable to provide updates until the shipping line advises us of updates on their side. I am very sorry you felt this way and we do appreciate all feedback from our clients whether good or bad to ensure we are focusing on improving all aspects of the business. I am more than happy to continue discussing this matter via email and I look forward to your reply.
Kindest regards
Customer ServiceRead more
Thank you for taking the time to write us a review and I do apologise that you were unhappy with our services. As mentioned in our correspondence to each other regarding your concerns, I am very sorry for the damages to your items. I can see that you had made a claim for the wooden table following the delivery of your goods in March 2023, and you had accepted the claims offer to yourself, for this item. With regards to your piano, we did offer and will always recommend a wooden casing to further protect these type of items however, you had chosen not to go with this option. I am very sorry for the wheel not being placed back on to your piano and as mentioned in our emails, this is being investigated internally. Unfortunately as you did not advise us of the missing camping equipment until 9 months after the delivery of your goods, and all of your items had been ticked off and documented as delivered with no missing items on the delivery sheet that you had signed upon delivery o f your goods, as per our terms and conditions we were unfortunately unable to process a claim for these items as we had not been advised within 30 days of delivery of your goods.
In relation to your concerns surrounding the updates, kindly understand that your move manager Helen had been chasing the shipping line daily for updates for you, and I can see you were in contact with us weekly regarding this however, we were unable to provide updates until the shipping line advises us of updates on their side. I am very sorry you felt this way and we do appreciate all feedback from our clients whether good or bad to ensure we are focusing on improving all aspects of the business. I am more than happy to continue discussing this matter via email and I look forward to your reply.
Kindest regards
Customer ServiceRead more
Tessy
October 17, 2023
on Sirelo
The people that came wear very nice and cool ,they work was so peaceful and everything was done in perfect condition
Flexible
Moved from London (United Kingdom) to Iiiinois (United States)
Response of PSS International Removals
October 23, 2023
Good morning,
Thank you very much for taking the time to write us a kind review.
I am pleased to hear you had a good experience and rated us 5 stars!
Have a lovely day!
Kindest regards
Elle
Customer Services
Thank you very much for taking the time to write us a kind review.
I am pleased to hear you had a good experience and rated us 5 stars!
Have a lovely day!
Kindest regards
Elle
Customer Services
F.H.
October 17, 2023
on Sirelo
The whole process from start to finish ,was made very smooth ,and efficient .All members of the team from start to finish were awesome. The admin team were friendly and helpful and made every step of the process clear and easy .The removal team were great ,friendly ,efficient and all done with care.
Fast move
Moved from Cardiff (United Kingdom) to Christchurch (New Zealand)
Response of PSS International Removals
October 23, 2023
Good morning,
Thank you very much for taking the time to write us a review.
I am pleased to hear you had a good experience and rated us 5 stars! I will be sure to let the crew and my other colleagues know of your kind words.
Have a lovely day!
Kindest regards
Elle
Customer Services
Thank you very much for taking the time to write us a review.
I am pleased to hear you had a good experience and rated us 5 stars! I will be sure to let the crew and my other colleagues know of your kind words.
Have a lovely day!
Kindest regards
Elle
Customer Services
Andrew Stevenson
September 30, 2023
on Sirelo
Professional courteous service. Lots of advice from the start of the process to the end. Helped take pressure off an international move knowing our stuff was in good hands.
Moved from Glasgow (United Kingdom) to Dubai (United Kingdom)
Response of PSS International Removals
October 9, 2023
Good afternoon,
Thank you very much for taking the time to write us a kind review.
I am pleased to hear you had a good experience and rated us 5 stars!
Have a lovely day!
Kindest regards
Elle
Customer Services
Thank you very much for taking the time to write us a kind review.
I am pleased to hear you had a good experience and rated us 5 stars!
Have a lovely day!
Kindest regards
Elle
Customer Services
Thank you for writing us a review and rating us 5 stars!
It is great to hear that you would recommend us and thank you for your kind words.
Wishing you the best in your new home.
Kind regards
Customer service