Fox Moving & Storage



Average score of 7.0 out of 2 reviews
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Fox Moving & Storage
10 Somerset Rd
NP44 1QX Cwmbran
0800 012 4787

About removal company Fox Moving & Storage

Fox Moving & Storage provides domestic and international removals services. Whether you’re looking to move home or relocate your business. They also offer storage solutions.

Services

International removals
Domestic removals

Associations

Fox Moving & Storage is accredited by the following associations:
FIDI
BAR



Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Services

International removals
Domestic removals

Associations

Fox Moving & Storage is accredited by the following associations:
FIDI
BAR


Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

There are currently 2 reviews for Fox Moving & Storage.
Write a review

Recommendation

I can only express my thanks and admiration to the Fox removal team of [names removed by Sirelo] who organised, itemised, packed and loaded my household and worldly possessions over a two day period. This team were a credit to Fox International and tackled the job with a combination of care, expertise and humour. Although this is the first stage of the journey to Australia it is safely on its way.

Pros and cons
Attention to detail.
Market place value for the task.
Moved from Llandudno (United Kingdom) to Brisbane (Australia).


No recommendation

Packers were not interested in saving cubic feet /meter space for the Customer. I ended up paying 100cft more than originally checked & quoted space by three movers.
Bad experience.

Pros and cons
Excellent company
Good international connections
Packers were interested to increase the volume
Immediate staff always blaming Customer even though it was their Customer.
Moved from Nuneaton (United Kingdom) to Lake Forest (United States).

Response of

Hi Mr Z.. i am sorry to see your complaint but I would remind you of the following. Your move was quoted from a list supplied as you declined to let us survey it and to the best of my knowledge it was not seen or surveyed by any other movers. The initial, estimated quote was revised down from 9.4 cu metres to 7.08 cu meters at your request and as per your emailed instruction. When we collected the effects, the final volume was measured at 8.2 cu metres and you have been charged a small extra charge as agreed by you. The difference is not 100 cu ft but is actually 1.1 cu metres, which is 39 cu ft or 15% increase from the volume which you provided in writing to us, before we saw it. I am sorry if this is not acceptable and that you are disappointed, however i thought that other viewers would appreciate a more accurate summary of the move that we undertook for you. I apologise sincerely for any dissatisfaction that you may feel but please contact me directly if you would like to discuss further. Stephen Denning, Director.

Published on:


Headquarters

Fox Moving & Storage

10 Somerset Rd
NP44 1QX Cwmbran
0800 012 4787

Branches

Bristol Albert Crescent, BS2 0SU, Bristol
0117 971 9713
Cardiff Unit 3e Pentland Close, CF14 5DJ, Cardiff
029 2075 0967
Hemel Hempstead Cubic Building, Eastman Way, HP2 7DU, Hemel Hempstead
01442 793 340
Newport Unit 25 Leeway Ind Est, NP19 4SL, Newport
01633 280 080
Southampton 38 Brunel Road, SO40 3SA, Southampton
023 8042 8574
Stourbridge Block C Mill Race Lane, DY8 1JN, Stourbridge
01384 395 072