Legend Removals



Average score of 9.1 out of 11 reviews
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Unit 2 Links
TW13 6JE Hanworth
020 8894 4824

About removal company Legend Removals

Legend Removals Ltd ensures that they are all working hard to make your removal experience painless and effortless. Offering tailor Made UK & International Relocation Services and bespoke, secure and fast relocation services via road, sea and airfreight across the globe

Services

Domestic removals
International moving

Details

Established
2011
Employing
12 employees
Trucks
8 trucks

There are currently 11 reviews for Legend Removals.
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Recommendation

Everything went according to what they told me, very happy with the service, highly recommend them

Pros and cons
Great service
Kindness
Moved from London (United Kingdom) to Luxembourgs (Luxembourg).


Recommendation

I have to say i was not expecting such an amazing service... First of all they gave me the best price for the job, than i called on a Saturday and there was somebody to answer all my questions and help me out with everything, including arranging it as soon as possible. I was sending some furniture from London to Brussels and they came on a Sunday with in the time-line they gave, than they did all the packing and everything with smiles, to ease my mom concerns show how everything is placed in the truck, not only that but they offered help if we needed to change a place of something in the house. The same evening i received the items will be in Brussels by Tuesday between 8 am and 12 pm. Early this morning i receive a call from my brother that they were early, fast and extra helpful again with smiles. I sincerely can give these guys 10 out of 5 .. So f you are looking for a mover from one country to another trust these guys. I highly recommend them.

Pros and cons
Best Price
On time
Moved from London (United Kingdom) to Brussels (Belgium).


Recommendation

I highly recommend Legend Removals, nice people, fast wrapping and packing, reasonable price, I didn't expect everything to go according to the plan but it did, they did exactly what they said, couldn't be more satisfied with the removal services, they really took all the stress away

Moved from London (United Kingdom) to Luxembourg (Luxembourg).


Recommendation

Very efficient service,
Easy to book in
Keep updated throughout move.

Moved from London (United Kingdom) to Luxomburg (United Kingdom).


Recommendation

They were very fast, polite, ponctual, inteligent, practical, flexible.
I decided to move on Friday afternoon. They gave me a slot for collecting my stuff on Saturday from the storage in London. Sunday morning they parked in front my house in Paris.
Nothing got lost or broken, not even a little scratch !
All happened as previously described by Ilya.
The drivers were clearly very correct people.
Payment was as agreed, no hidden extras.
If I decide to move tomorrow again, they are definitely my first choise.
Thank you Ilya and team for facilitating my transfert.
Best wishes to your business.

Pros and cons
Best Offer
Polite
Moved from London (United Kingdom) to Paris (France).


Recommendation

Professionals!

Pros and cons
Politenes
Professionals
Moved from London (United Kingdom) to Lima (Peru).


Recommendation

Very helpful and got back with answers to my questions quickly

Pros and cons
Professional service
Competitive price
Moved from Kent (United Kingdom) to Limousine (France).


Recommendation

Good service overall but lacking minor attention like no mattress cover and had to wrap and prepare our large screen TV guilt mirror.

Pros and cons
Price
Would prefer them to estimate load size
Moved from Kent (United Kingdom) to Ladinac Le Long (France).


Recommendation

All went as well or better than expected

Pros and cons
Excellent Communication
Ability to understand requirements
Moved from London (United Kingdom) to St. Remy Blanzy (France).


Recommendation

Professional, courteous and polite. They damaged nothing and went the extra mile to help me - even moving furniture from the house to the shed that had nothing to do with them. Tho I supplied an inventory, they happily accepted extra stuff without demure or price hike. The best movers I've ever had.

Pros and cons
service orientated
cost effective
Moved from Wooburn Green, Bucks (United Kingdom) to Kenton (United Kingdom).


No recommendation

La société avec laquelle j'ai signé le devis ne fait pas de déménagement en France, et utilise donc des sous traitants. Pour notre part, nous avons eu droit à Mercia Removals. Les déménageurs sont arrivés 3h en retard le jour du chargement, et 5h de retard le jour de la livraison. J'ai donc réceptionné nos meubles à minuit par -2 degrés. Le mobilier était stocké de manière chaotique, et le résultat logique fut que la quasi totalité de nos affaires a été rayée, abîmée voire cassée.

Moved from Hitchin (United Kingdom) to Praz-sur-Arly (France).

Response of

Dear Remy,

I am sorry to hear about your experience. I do apologise for the delay on the collection day. As you remember to compensate for the delay we sent an additional 2 man crew to help to load up the items to the truck.

Unfortunately, from time to time there are delays on the UK customs freight side and we cannot control it, therefore the crew arrived with the delay to your residence in France. We have provided you with the choice either to unload in the evening or early in the morning. The first option was selected, thus the crew members were unloading the items at -2 degrees as well. I hope you can appreciate it.

The furniture was wrapped in blankets and we are not 100% sure how the cosmetic damages appeared. Nonetheless, we have compensated for these damages in a very prompt manner without involving the insurance.

In terms of the use of the sub-contractors, we have the fleet of the vehicles and are dealing with the UK and European moves. In a very rare cases to complete the move, we may use the partners.

Please advise if there is anything else we can do for you ?

Thank you.

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