Back
What makes your company stand out?
This moving company has not yet answered this question.
Services
Unknown
About
Homecare Removals, which was founded in 1999 by proprietor Adrian Riley, has grown steadily over the years due to the large amount of referral and repeat customer work they receive. In June 2007, Adrian’s wife Jackie joined him in the running of the business. Homecare then expanded from their original premises in West Sleekburn, Northumberland, to larger premises in Victoria Industrial Estate, Hebburn, South Tyneside. The new location is within easy access of the A19 and A1. Allowing a wider service area to Homecare Clients.Read more
Gallery
View all
View all![]()
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
This moving company has not yet answered this question.
What is the best advice you would give to customers?
This moving company has not yet answered this question.
Reviews
74
Sirelo and Google reviews
Rachael Rodgers
October 16, 2026
on Google
⭐ 1 star – DO NOT USE
My disabled mam moved house yesterday, and half of her belongings are now missing until at least Monday, despite the move being booked well in advance.
The removal team loaded two vans’ worth of belongings but only delivered one, telling us the rest would be delivered today. Nothing has arrived, and when we called to chase it up, we were told they were short-staffed and that we should have received communication from another team. We haven’t received a single call from anyone.
Now, when we’re trying to get answers about where the rest of her belongings are and when they’ll actually be delivered, we’re met with a text saying they’re closed.
Moving house is stressful enough without having to spend days chasing a company for belongings that should have been delivered in the first place. This has left my disabled mam without access to half of her possessions in her new home, with no proper communication, no clear answers and no reassurance that anyone is taking responsibility.
Absolutely appalling service and a complete lack of consideration for the people left dealing with the consequences. I would strongly advise anyone considering using this company to look elsewhere.Read more
My disabled mam moved house yesterday, and half of her belongings are now missing until at least Monday, despite the move being booked well in advance.
The removal team loaded two vans’ worth of belongings but only delivered one, telling us the rest would be delivered today. Nothing has arrived, and when we called to chase it up, we were told they were short-staffed and that we should have received communication from another team. We haven’t received a single call from anyone.
Now, when we’re trying to get answers about where the rest of her belongings are and when they’ll actually be delivered, we’re met with a text saying they’re closed.
Moving house is stressful enough without having to spend days chasing a company for belongings that should have been delivered in the first place. This has left my disabled mam without access to half of her possessions in her new home, with no proper communication, no clear answers and no reassurance that anyone is taking responsibility.
Absolutely appalling service and a complete lack of consideration for the people left dealing with the consequences. I would strongly advise anyone considering using this company to look elsewhere.Read more
Michael Kendal
May 17, 2026
on Google
Brilliant service! Far better prices than other companies when we were looking around.
Moving day thanks to them was completely stress free, they even told us they would move the sofa last so we could sit and wait as they moved the rest of our items. Would definitely recommend!
Moving day thanks to them was completely stress free, they even told us they would move the sofa last so we could sit and wait as they moved the rest of our items. Would definitely recommend!
Sarah
March 19, 2026
on Google
Moved my mam today from Gateshead to Scotland. Arrived prompt. Polite and respectful of her belongings. Fast and efficient. Very much recommend
DT
February 4, 2026
on Google
Fantastic service!
Used them for a flat move. Very friendly team, efficient and reliable. Would definitely recommend to anyone.
Get in touch for a free quote like we did.
Used them for a flat move. Very friendly team, efficient and reliable. Would definitely recommend to anyone.
Get in touch for a free quote like we did.
Stephen Clark
November 14, 2025
on Google
Avoid, they moved my mother and we were very pleased with the packing and service. As part of this they did a house clearance said and agreed that they would sell on or dump everything, so after costs I would be paid the remainder. I’m still chasing the money from the sale of the items. This is 6 months ago- no response to calls or emails. Now I have to go through a legal route to hold them to account. Scammers.
Philip Saint
November 10, 2025
on Google
Absolutely superb. They accommodated us at the last minute and worked so hard to fit us in. They are very considerate and professional. I really can't recommend highly enough.
