About
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What is your insurance policy? How do you deal with damaged items?
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Reviews
Despite paying for both packing and moving, the team did not have the proper packing materials such as bubble wrap and cardboard, especially for fragile items. Moreover, none of my sofas, desks, chairs, oven, TV and mirrors were not wrapped. They dragged sofas on the floor multiple times, leaving them dirty and damaged. They used my clothes to wrap items without asking me and I discovered that my new jacket was damaged. The handling of my belongings was so careless, and I am really not sure if my fragile items and furniture are in good condition or not.
When I complained about their services to Oscar, he answered me very rudely without any apology.