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Reviews
HanahStar1
March 6, 2025
on Google
Without question, THE MOST EXCEPTIONAL REMOVAL COMPANY TO EXIST. I am writing this on the eve of my move because I am blown away after experiencing a more than five star service unlike any other out there. Jones Moves REALLY REALLY REALLY CARE, the way people used to and the way you wish companies still would. This really is a family business who treat you as a part of it and have such an admirable grasp on morals and ethics. As someone who suffers with severe anxiety, I could not have dreamt for someone to show more compassion, empathy and genuine authenticity than Rosie. She truly is an absolute gem and the reason that Jones Moves was the only company and option for my move. These outstanding rare qualities continue throughout the entire process where you feel fully supported and cared for in a way that is reminiscent of the ‘good old days’. Rosie possesses such a high emotional intelligence along with her high intellect that she perceives the exact needs of each client and it clearly matters that each move be carried out in the same way they would treat their own family. Being hypervigilant I picked up instantly that I was being both intently listened to and understood which is extremely rare nowadays. Rosie’s tone, language and manner were all so reassuring and sincere. I felt confident at the daunting move ahead thanks to her.
Rosie being highly perceptive understands that a ‘one size fits all’ approach is outdated and thus carefully tailors each move to the individuals needs which is invaluable.
I was so blessed to have Liam, Casey and Pedro for my move. Along with Rosie, this truly is the DREAM TEAM. Being a Londoner I have moved a lot and never had even close to the standard of service and treatment received today. This level of care and sincerity cannot be faked. That is the bottom line, authenticity and genuine humane kindness. These are GOOD SOULS, with BIG HEARTS and a GENUINE ENTHUSIASM with makes all the difference and lifts your spirit. The fact they are so adept at dealing with people who have certain needs is extremely impressive and rare.
My items were moved quite literally with a smile in pristine condition. For the first time I felt no need to micro manage anything or have to specify certain things. The team literally took over as stated so I could focus, which is exactly what you need when moving home!
The level of intuitiveness from Rosie, Liam, Casey and Pedro is astounding. My well-being was as much a priority to the team as my valuable possessions. I felt secure and safe throughout the entire process.
The team possesses such niche skills and are so talented taking everything in their stride. I find packing very challenging yet they worked around and with me with such warmth and deserve so much credit for this huge act of kindness. They were also fantastic with my fluffy persian cats which means the world as they had to be present during the move. Animals read people better than anyone and they actually wanted to stay around the guys rather than run to me!
I appreciate the many challenges the team faced today with such grace and humility to not make me feel anything other than at peace.
Jones Moves will bring their GOOD ENERGY into your new home. That is PRICELESS. Liam, Casey and Pedro made me feel so at ease that the move happened in a happy bubble with Rosie as a beautiful presence always there for any needs and sending her best wishes. They literally embody the phrase ‘GOING ABOVE AND BEYOND’ and are so humble about it, it’s truly remarkable. No ego despite being the absolute best in London! They could charge triple what they do.
Do not look anywhere else, you’ve found THE ONE. I would never book with anyone else again. What a comfort knowing people like this still exist and the most stressful day can be actually enjoyable and calm.
It was such a pleasure I almost want to move again…Read more
Rosie being highly perceptive understands that a ‘one size fits all’ approach is outdated and thus carefully tailors each move to the individuals needs which is invaluable.
I was so blessed to have Liam, Casey and Pedro for my move. Along with Rosie, this truly is the DREAM TEAM. Being a Londoner I have moved a lot and never had even close to the standard of service and treatment received today. This level of care and sincerity cannot be faked. That is the bottom line, authenticity and genuine humane kindness. These are GOOD SOULS, with BIG HEARTS and a GENUINE ENTHUSIASM with makes all the difference and lifts your spirit. The fact they are so adept at dealing with people who have certain needs is extremely impressive and rare.
My items were moved quite literally with a smile in pristine condition. For the first time I felt no need to micro manage anything or have to specify certain things. The team literally took over as stated so I could focus, which is exactly what you need when moving home!
The level of intuitiveness from Rosie, Liam, Casey and Pedro is astounding. My well-being was as much a priority to the team as my valuable possessions. I felt secure and safe throughout the entire process.
The team possesses such niche skills and are so talented taking everything in their stride. I find packing very challenging yet they worked around and with me with such warmth and deserve so much credit for this huge act of kindness. They were also fantastic with my fluffy persian cats which means the world as they had to be present during the move. Animals read people better than anyone and they actually wanted to stay around the guys rather than run to me!
I appreciate the many challenges the team faced today with such grace and humility to not make me feel anything other than at peace.
Jones Moves will bring their GOOD ENERGY into your new home. That is PRICELESS. Liam, Casey and Pedro made me feel so at ease that the move happened in a happy bubble with Rosie as a beautiful presence always there for any needs and sending her best wishes. They literally embody the phrase ‘GOING ABOVE AND BEYOND’ and are so humble about it, it’s truly remarkable. No ego despite being the absolute best in London! They could charge triple what they do.
Do not look anywhere else, you’ve found THE ONE. I would never book with anyone else again. What a comfort knowing people like this still exist and the most stressful day can be actually enjoyable and calm.
It was such a pleasure I almost want to move again…Read more
AnnMarie Harvie
November 21, 2024
on Google
Having moved 3 years previously with Jones Movers I didn’t need to look around to decide who I would ask to help me move at the beginning of November. I was delighted that the boys were available and they do an absolutely fantastic job! They make moving easy with their speedy packing and organisation. They take great care of all items from tiny ornaments to beds and sofas. They work so well as a team and everything runs smoothly! I hope not to move again for a long time but when I do I will be calling Rosie at Jones Moves!
Iona Harris
November 5, 2024
on Google
Unbelievable service from start to finish - Rosie and her team went the extra mile for the entire move. The flexibility when we needed to change move in dates last minute, the calmness when we experienced a parking issue outside of all of our control and the professionalism of the team packing and then moving to our new property was unmatched. Recommending far and wide to all! Thank you again to Jones Moves, dont know what we would have done without you!
Richard Charlton
September 2, 2024
on Google
JonesMoves were excellent, Rosie was extremely helpful and responsive providing a good price. On the day the team arrived on time, made the entire process as stress free as possible and went the extra mile doing a second journey when not everything fit in the van. Will definitely use them again when I next move!
Kunal Patel
August 20, 2024
on Google
This is the second time I’ve used Jonesmoves, and they continue to exceed my expectations. I wouldn’t consider going anywhere else for my moving needs. From start to finish, they made the entire process completely stress-free, just as they did the first time. Moving can be so daunting, but Jonesmoves truly goes above and beyond to ensure everything runs smoothly.
Their work ethic is unmatched – they arrived on time, worked tirelessly, and handled all my belongings with the utmost care. They were incredibly efficient, yet never compromised on the quality of their service. The attention to detail was evident in how they packed and transported everything securely. They even took the time to ask where I wanted specific items placed, ensuring that I didn’t have to do any unnecessary heavy lifting later on.
What really sets Jonesmoves apart is their team. They are not only professional but also genuinely lovely people. Their friendly and positive attitude made a potentially stressful day much more enjoyable. It’s rare to find a company that combines such professionalism with a personal touch, but Jonesmoves nails it every time.
After having such a great experience with them before, I’m happy to say that they have once again proven why they’re my go-to moving company. I highly recommend Jonesmoves to anyone looking for a reliable and stress-free moving experience. They’ve earned my trust twice over, and I’ll definitely be using them for any future moves. Five stars across the boardRead more
Their work ethic is unmatched – they arrived on time, worked tirelessly, and handled all my belongings with the utmost care. They were incredibly efficient, yet never compromised on the quality of their service. The attention to detail was evident in how they packed and transported everything securely. They even took the time to ask where I wanted specific items placed, ensuring that I didn’t have to do any unnecessary heavy lifting later on.
What really sets Jonesmoves apart is their team. They are not only professional but also genuinely lovely people. Their friendly and positive attitude made a potentially stressful day much more enjoyable. It’s rare to find a company that combines such professionalism with a personal touch, but Jonesmoves nails it every time.
After having such a great experience with them before, I’m happy to say that they have once again proven why they’re my go-to moving company. I highly recommend Jonesmoves to anyone looking for a reliable and stress-free moving experience. They’ve earned my trust twice over, and I’ll definitely be using them for any future moves. Five stars across the boardRead more
Claudia Thackwray
August 3, 2024
on Google
10/10 to Rosie and her team for ensuring our move was a stress-free experience. From the moment I reached out to her for a quote, she was responsive and helpful, providing a reasonable price. On our move day, an efficient arrived team and their experience shone through as they moved our house into their vans with speed and competency, reminding me of a life-sized Tetris game. Wow! We are so thrilled and impressed to have been moved so quickly and without any breakages. Very happy and grateful to have found such a great moving company.
