John Mason International Movers

8.0 (8‎)
i
What customers are saying
pro
Efficient (2)
pro
Price (2)
pro
Friendly (2)
con
Unprofessional (1)
Services
International removals
Car & Vehicle transport
Pet transport
Associations
LACMA

About

John Mason has a long history of helping customers with their moving services dating back to 1884.
They have national coverage across the UK and dedicated personnel to help make your move run as smooth as possible. They co-ordinate thousands of moves all over the world every year, and each one of their customers is looked after by a dedicated team that can answer any questions about your move.

Sirelo asks...

What makes your company stand out?

We're John Mason International, a company with 140 years of experience specializing exclusively in international moves. Our dedication to high-quality service has earned us the distinction of being the first UK company to receive the IAM Most Trusted standard. With transparent pricing, personalized solutions, and state-of-the-art technology, we have built a reputation as a reliable and trustworthy leader in the international moving industry. Thank you for considering us for your international re

What is your insurance policy? How do you deal with damaged items?

John Mason International’s cover is available in three levels; ‘Restricted,’ where the owner covers the total loss of their shipment, ‘Standard,’ which covers all risks except the mechanical and electrical derangement, pairs and sets and mould and mildew options. And ‘Ultimate,’ which covers all risks plus optional extensions.

What is the best advice you would give to customers?

Start planning your international move early, choose a specialized moving company, and inventory your belongings. Be aware of customs rules, sort out visas and finances, and prepare for healthcare needs in your new country. Keep copies of important documents and have emergency funds ready. Proper planning ensures a smoother move.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

88% of the users recommend this removal company
 on Sirelo
So far, so good. Belongings collected, packed for me in an efficient and friendly manner. Telephone service good, so far. Moving to Australia so boxes still in transit.
Moved from Cemaes Bay, Anglesey (United Kingdom) to Melbourne (Australia)
 on Sirelo
We have moved intercontinentally several times. We have used moving companies for 7 moves over the last 10 years, so do have good experience.
[Name removed by Sirelo] gave excellent service and were the lowest quoted price from 6 collected quotes.
The move coordinator performed very thorough follow-up, calling me regularly prior to the move and on each of the moving days.
The team were very conscientous, and so without instructions from us, they sequenced the multi-day removal so that we had as much comfort as possible (i.e. leaving beds and enough seating unpacked, leaving the packing of kids toys and cups and kettles until the last minute). They were the (joint) quickest removal team that we have seen, in terms of deconstructing, packing and moving furniture.
pro
Conscientous moving team
pro
Lowest price
con
It felt like the specification of the large container lorry to park outside of our house on the last day (although it worked out OK in the end) was a bit risky given the shape and size of our road.
Moved from Wallingford (United Kingdom) to Saint John (Canada)
 on Sirelo
The person who was given the responsibility to oversee our move was always very rush in the email correspondence, He did not bother to read the full name of the customer so he would address me with the incorrect name, without even a 'dear' in front of the name. once we agreed a schedule for collecting our belonging he omitted to say that they would ship only a month later even though the person who came to quote assured us that the whole operation will last a maximum of 8 weeks door to door. So we lived in an empty house for 2 weeks when our belonging could have been collected nearer the time of shipping.
pro
good and efficient packing staff
pro
excellent agent at the receiving end
con
Not very professional agent
con
Not transparent regarding the real timing
Moved from Horsham (United Kingdom) to Panama City (Panama)
 on Sirelo
Good ,efficient staff at packing stage . Pleasant and helpful .
pro
Personal hands on
pro
People you can speak too. No auto mated answering BS
Moved from Birmingham (United Kingdom) to Cape Town (South Africa)
 on Sirelo
Everything about the move so far has gone very well from estimate, to moving day as well as administration. Our goods are yet to arrive in New Zealand so still one part of the move to go.
pro
Great service
pro
Options on part containers as well as full
Moved from Weybridge (United Kingdom) to Auckland (New Zealand)
 on Sirelo
Excellent communication through out the process and information given has been brilliant. Has made a very quick move a little easier. We have not received our shipment yet as we only arrived just over a week ago at our destination so can’t comment on this side of the move but the team have been fantastic from England. Would definitely recommend them. Thank you John Mason.
pro
Friendly and knowledgable
pro
Fast and efficient
Moved from Darlington (United Kingdom) to St. Augustine (United States)

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Review Sources

Sirelo
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Google
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