The person who was given the responsibility to oversee our move was always very rush in the email correspondence, He did not bother to read the full name of the customer so he would address me with the incorrect name, without even a 'dear' in front of the name. once we agreed a schedule for collecting our belonging he omitted to say that they would ship only a month later even though the person who came to quote assured us that the whole operation will last a maximum of 8 weeks door to door. So we lived in an empty house for 2 weeks when our belonging could have been collected nearer the time of shipping.
Pros and cons
good and efficient packing staff
excellent agent at the receiving end
Not very professional agent
Not transparent regarding the real timing
Moved from Horsham (United Kingdom) to Panama City (Panama).