Back
What makes your company stand out?
This moving company has not yet answered this question.
Services
International removals
National moving
Piano transport
About
Alexanders Removals is an award-winning London removals and storage company. Whether you’re moving a one-bedroom flat, a five-bedroom house or a business with thousands of staff, their Move Managers will plan every detail.
Gallery
View all
View all![]()
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
This moving company has not yet answered this question.
What is the best advice you would give to customers?
This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.
Reviews
M.G
March 21, 2025
on Google
The movers themselves were quick and efficient and all incredibly pleasant with the exception of one particularly rude-mouthed member. Apart from that our experience with them was positive until we were ready to move into our next flat and received the inventory list which is littered with such blatant, careless mistakes that we are now struggling to provide our international moving company with an accurate list for pick-up and customs.
EDIT:
- We contacted you and resolved the problem with the correct list being sent to us, which was an error on your end. Thank you for your timely response.
EDIT:
- We contacted you and resolved the problem with the correct list being sent to us, which was an error on your end. Thank you for your timely response.
Al Roulexe
October 15, 2024
on Google
I experienced a very reassuring initial call and quotation at a stressful time. I needed a contingency quotation after a problem surfaced with another company. It was the very end of the business day on a Friday, but I got through to Savannah, a most charming, professional, polite, and helpful young lady who listened patiently and did all she could to get me a quote as quickly as possible, following up afterwards to check on required information. It created a very positive impression about the company and Savannah is a star!
Kateryna Filippi
September 7, 2024
on Google
For anyone in need of a seamless and stress-free move, I highly recommend these guys.
My customer service representative, Justyna, was outstanding in explaining the move. She was kind, thorough, patient, effective, and incredibly helpful. Despite the short notice, Justyna managed to arrange our moving day on the weekend seamlessly. Justyna's knowledge and expertise were invaluable in planning my move, and I cannot recommend her highly enough!
The moving crew was also punctual and worked efficiently, taking great care to protect my belongings with packing materials.
I have worked with Alexanders four times now, and each experience has been flawless. It's fantastic to do business with a company that operates with such integrity. Highest recommendation!
My customer service representative, Justyna, was outstanding in explaining the move. She was kind, thorough, patient, effective, and incredibly helpful. Despite the short notice, Justyna managed to arrange our moving day on the weekend seamlessly. Justyna's knowledge and expertise were invaluable in planning my move, and I cannot recommend her highly enough!
The moving crew was also punctual and worked efficiently, taking great care to protect my belongings with packing materials.
I have worked with Alexanders four times now, and each experience has been flawless. It's fantastic to do business with a company that operates with such integrity. Highest recommendation!
Sarah Anker
August 23, 2024
on Google
Moving is not stressful with Alexanders! From start to finish, my experience with Alexanders has been a pleasure. Everything they did was to make my life easier. I was worried about how they were going to park outside my very parking restricted London flat and they just said “don’t worry, we will sort it” and that was that, they did. When it came to moving day, Lucas and his team were amazing. They dismantled and packed all my furniture super efficiently and carefully, and were so friendly and easy to have around. I highly recommend Alexanders and will definitely use them again.
Catherine Mann
August 5, 2024
on Google
I booked Alexander's to move from the 5th floor north London to south, the service so so speedy and effective it was my first stress free move! All packing and moving done by the crew
Max Friedrich
June 20, 2024
on Google
First and foremost I'd like to point out that the team that came to do the actual moving was great and had it not been for the management of the company, this would be a 5 star review.
After weeks of searching I had finally found a flat I liked and wanted to move into. Before submitting an offer I contacted Alexander's, to see if they could send someone to conduct a survey and see if all of my furniture would fit into the new flat. Alexander's were able to send someone by quite quickly, and he conducted the survey measuring the furniture and the entrance to the new flat. He assured me that there would be no issues at all, with the exception of one sofa potentially not fitting. I said, fine and made an offer on the flat.
My offer was accepted and I booked the move with Alexander's paying just shy of £10,000. The team came as booked packed everything up and moved it over to the new flat, where we found out that several items were not fitting through the front door. The move leader said with his own words 'the office sent you an amateur.' I immediately called the head office and after a bunch of chaotic proposals (won't even get into this), they said that they fundamentally do not take liability for their surveys and that they would do me favour by temporarily storing the furniture that didn't fit for me until they came up with a resolution.
After 2-3 weeks of waiting, finally I got an email saying that they take no responsibility and accept no blame for the situation. They added that they have incurred storage costs for my items of £23 and would add another £400 deduction off of my move price as a 'gesture of good will.' The items that didn't fit through the door accumulated to a value of over £3500.
Overall, such a shame because the moving team was great. I just don't see how a company can charge this much and then do such an unprofessional job. Would not recommend for bigger and complex moves.Read more
After weeks of searching I had finally found a flat I liked and wanted to move into. Before submitting an offer I contacted Alexander's, to see if they could send someone to conduct a survey and see if all of my furniture would fit into the new flat. Alexander's were able to send someone by quite quickly, and he conducted the survey measuring the furniture and the entrance to the new flat. He assured me that there would be no issues at all, with the exception of one sofa potentially not fitting. I said, fine and made an offer on the flat.
My offer was accepted and I booked the move with Alexander's paying just shy of £10,000. The team came as booked packed everything up and moved it over to the new flat, where we found out that several items were not fitting through the front door. The move leader said with his own words 'the office sent you an amateur.' I immediately called the head office and after a bunch of chaotic proposals (won't even get into this), they said that they fundamentally do not take liability for their surveys and that they would do me favour by temporarily storing the furniture that didn't fit for me until they came up with a resolution.
After 2-3 weeks of waiting, finally I got an email saying that they take no responsibility and accept no blame for the situation. They added that they have incurred storage costs for my items of £23 and would add another £400 deduction off of my move price as a 'gesture of good will.' The items that didn't fit through the door accumulated to a value of over £3500.
Overall, such a shame because the moving team was great. I just don't see how a company can charge this much and then do such an unprofessional job. Would not recommend for bigger and complex moves.Read more
