Moving Home Company

7.1 (16‎)
i
What customers are saying
pro
Price (6)
pro
Professional (2)
pro
Helpful (2)
con
Communication (4)
Services
International removals
National moving
Excess baggage
Man & Van
Piano transport
Art transport
Associations

About

Moving Home Company provides a range of removals services both within the UK and overseas. They have been offering professional and customer-centered services in the UK and worldwide for over 30 years.

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Reviews

69% of the users recommend this removal company
 on Sirelo
When embarking on the move of the whole household, it gets emotional and stressful. The teams made the process semless and you can see they really knew how to pack efficiently. We have had no damage in the whole process and everything was moved in shorter time than expected.
pro
Efficient
con
Communication
Moved from London (United Kingdom) to Madrid (Spain)
 on Sirelo
I moved from London to Lyon (France) and my experience with this company has been great from the beginning of the process to the end. They're very professional, they provide high quality service and the job is done efficiently. I would recommend Moving Home Company for sure!
Moved from London (United Kingdom) to Lyon (France)
 on Sirelo
My items were collected for an overseas shipment on 6th Dec. As of today 21st Dec, I have never had a single communication from them and I am no longer in the UK. I am relying on relatives in Uk to keep chasing them but the only response we get is 'we will contact you when there is an update' which does not seem to happen. I cannot hand on heart recommend this company. The initial quotation phase was fine, after that it deteriorates.
pro
quotation
con
communications
Moved from Oxford (United Kingdom) to Bandar Seri Begawan (Brunei)
 on Sirelo
Following the quote and payment process, the quality of services I received from MovingHome have consistently fallen well below expectations. I was hoping not to have to write this review and have given MovingHome numerous opportunities to attempt to correct its mistakes, however it has become clear that it is not equipped to provide quality international moving services.

I hired MovingHome for packing and moving services from London to the United States. Major issues have included: lack of communication regarding logistics prior to the moving date, general lack of professionalism of the packers and movers (on the moving date one packer showed up without any supplies and ended up watching tv on his phone at full volume in my living room for more than 90 minutes), incorrectly packing items for an international move causing them to have to be re-packed by a separate team at the warehouse, failing to follow instructions about separating items to be shipped via airfreight, which I paid a large special fee for (ultimately MovingHome refunded that fee as they were unable to provide the airfreight service, unfortunately that also means I am without numerous items that I expected to be delivered quickly), failing to pack drawers and even entire rooms despite numerous reminders (a different team did come back to pick up the forgotten items), leaving significant trash and mess following the packing services, and it took upwards of seven hours to pack a two bedroom flat which did not have any furniture.

Since my items were picked up two weeks ago, I have repeatedly followed up in an attempt to get confirmation that my items have been appropriately re-packed and to get information about next steps and timing. Though the office has been kind and responsive they have been unable to complete my requests.

I would strongly recommend you look for services elsewhere if you are planning an international move.
Read more
pro
Easy quote and payment process
pro
Reasonable price
con
Unprofessional
con
Lack of communications about logistics
Moved from London (United Kingdom) to Los Angeles (United States)
 on Sirelo
[Name removed by Sirelo] has been fantastic from the initial call through to when my items were picked up. She explained everything and every member of staff I’ve spoken to have all been helpful.
I haven’t received my items yet, so I can’t comment on that aspect.
Moved from Milton Keynes (United Kingdom) to Calgary (Canada)
 on Sirelo
They were responsive, helpful, thorough and efficient. The whole process went smoothly. The removal men themselves were prompt, courteous and thorough. They were a pleasure to have in one's home.
pro
Professional
pro
Courteous
Moved from Teddington (United Kingdom) to Cognac (France)

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