TOP RATED MOVER

Solaris Relocations

9.3
based on 174
Sirelo and Google reviews
i
What customers are saying
pro
Communication (15)
pro
Professional (9)
pro
Fast move (8)
con
Unprofessional (2)
Services
International removals
National moving
Associations

About

Solaris Relocations is a comprehensive removal and moving specialist with over 100 years of accumulated experience turning dreams into reality. Our expert team operate throughout the world with the utmost professionalism. We know it’s the personalised attention and support we offer that make our boutique company the first choice for business and home moving..

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Reviews

174
9.3
based on 174
Sirelo and Google reviews
How is the review score calculated?
95% of the users recommend this removal company
 on Sirelo
Amazing! All communication before and during. Totally recommend very professional and service oriented
pro
Communication
Moved from Ipswich (United Kingdom) to Beruwala (Sri Lanka)
 on Sirelo
Excellent communication throughout the process. The guys that both packed and unpacked our belongings were professional and efficient. Would recommend and use again.
pro
Professional
Moved from West Lavington (United Kingdom) to Iskander Puteri (Malaysia)
 on Sirelo
So far so good just waiting to receive our belongings at new house then we can give a complete review
pro
Flexible
Moved from Dawlish (United Kingdom) to St. John's (Canada)
 on Sirelo
USE AT YOUR OWN RISK! MISSING items, DELAYED delivery, constantly had to chase for communication, stuff took 4 months to come. Please DO NOT use Solaris unless you want your move to be more stressful – Using this company was one of the biggest mistakes we could have made in our move. When they fetched our items they were four hours late, my husband had taken time off work for this so it showed a total lack of regard for our time. We should have known then. They then could not provide us with a date that our delivery would arrive at our place in the new destination country we had moved to and we literally had to email, call and chase them for more than over a month until one morning it arrived and we couldn't even plan to be there for it - we had to rush to make sure we could let them in. They used partners in the destination country that they did not vet and made us have to chase those partners for our goods and a date of delivery. We had items missing and pieces chipped and damaged. The director didn't know what happened to our lost goods and didn't even have a clear line of communication with the local company they used so had no management of it at all. At one point he asked me to make sure I tried to get the delivery man's name and also shared the local company's director's whatsapp number in an attempt for me as the client to just manage it. We were looped into so many inside emails with them and their partners, that we really didn't want to have to deal with, and we had to try to continually ask for a solution. We basically had to try manage it. We were totally disrespected along the way. Emails and calls were consistently ignored. The director said he just took comfort in the fact that our stuff had even arrived! Never took responsibility for any of it. Begging anyone to please not use this company unless they want added stress in their lives.Read more
pro
-
con
Unprofessional
Moved from London (United Kingdom) to Cape Town (South Africa)
 on Sirelo
This is a legit company providing international relocation services. They moved my personal belongings from the UK to the US. I had pets to relocate (Airpets, highly recommended) and had to budget so I packed myself and took the risk of stuff being broken. I received all my boxes and computer monitor in stellar condition and nothing was broken, which has honestly surprised me. I thought at least some things would get smashed but everything was perfect. The communication was excellent throughout the process and all the employees I communicated with were nice, polite, and helpful. If I move internationally again, I would not consider anyone else. Highly recommended.
pro
Careful with furniture
Moved from Leeds (United Kingdom) to Northport, Al (United States)
 on Sirelo
The vessel was delayed at sea but the company did everything possible to achieve delivery before Christmas.
Communication was good & professional.
The delivery team was very efficient, friendly, polite &respectful.
Thank you for the smooth move.
Highly recommend Solaris.
pro
Friendly
Moved from Ho Chi Minh (Vietnam) to Hove (United Kingdom)

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Review Sources

Sirelo
9.3
58
Facebook
7.4
3
Google
9.0
116

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