Solaris Relocations

9.8
Out of 28 Sirelo reviews
100% of the users recommend this removal company
This removal company scores a 9.8 out of 55 reviews on other platforms.
pro
Communication
10
pro
Fast move
7
pro
Professional
5
con
Planning
1

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About Solaris Relocations

Solaris Relocations is a comprehensive removal and moving specialist with over 100 years of accumulated experience turning dreams into reality. Our expert team operate throughout the world with the utmost professionalism. We know it’s the personalised attention and support we offer that make our boutique company the first choice for business and home moving..

Services

International removals
National moving

Type of Removal Company

This moving company carries out half of the moves themselves and subcontracts the other half.
9.8
Out of 28 Sirelo reviews
100% of the users recommend this removal company
This removal company scores a 9.8 out of 55 reviews on other platforms.
Write a review
Review
Type of Removal
28 out of 28 reviews shown
Packers very professional and polite , especially with treasured items. They contacted red arrival times so we could plan.
Moved from Lindford (United Kingdom) to Warner (Australia)
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ISS packed everything in Dubai and once loaded on the ship handed responsibility to Solaris. Solaris got in touch three days before the ship arrived at London Port and [name removed by Sirelo], our coordinator was very professional in keeping us up to date with proceedings. Getting the cargo through customs. Transferred from docks to warehouse and then communicating with us to arrange delivery dates. The guys who delivered to the address ([names removed by Sirelo]) again we’re all very professional (and strong) and placed the items exactly where requested. Cleaned up afterwards offered to assemble some goods and generally took all the stress out of what could be seen as a stressful day. Many thanks guys for a job well done.
pro
Communication and professionalism
con
None to mention.
Moved from Dubai (United-Arab Emirates) to Trearddur Bay (United Kingdom)
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The service from Solaris was excellent. They kept us informed at all times of the progress of our shipment. We were fortunate to avoid any delays or additional costs at the port or in customs. On delivery day the team were prompt, friendly & accommodating. They worked extremely hard to unpack the vans & they treated our possessions with care & respect. I would highly recommend this company.
pro
Punctual
pro
Hard working
Moved from Dubai (United-Arab Emirates) to Truro (United Kingdom)
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The moving experience was excellent. I had immediate response in the weeks and days prior to the move which was a great comfort as my nightmare was that there would be some slippage. The two packers that turned up were simply marvellous. ([name removed by Sirelo] + One). Extremely efficient and adaptive they completed the packing extremely efficiently always open to suggestions and couldn’t have been nicer. I am so impressed with the overall experience and would highly recommend Solaris to anyone who has a complex move ahead of them!!
pro
Responsive
pro
Efficient and Adaptable
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None
Moved from Oxford (United Kingdom) to Panjim Goa (India)
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I am very grateful to have international move services from Solaris, the staff was fast response and professional. And I can get all my items safely without damages.
Moved from Singapore (Singapore) to Bracknell (United Kingdom)
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[name removed by Sirelo] introduced herself & Solaris pretty much as soon as we had packed up & left Vietnam. She proved to be very proactive at the outset with information & required documentation etc and then very responsive to our subsequent questions. Everything proceeded extremely smoothly with a minimum of fuss. Ultimately a pretty-much stress-free process which is unusual with these moves.
Only area for improve would be to offer an opportunity for charitable donation or recycling for items that are now unwanted once arrived and do not need to be delivered.
A very good experience
Moved from Ho Chi Minh City (Vietnam) to Kingsbridge (United Kingdom)
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We have moved a number of times internationally and domestically and Solaris stand out for the level of service. great team, both in the office with [name removed by Sirelo] and the crew onsite - [names removed by Sirelo] - on time, good humoured and very professional. I would recommend Solaris Relocations to anyone.
Moved from Singapore (Singapore) to Bramford (United Kingdom)
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Very friendly, helpful, responsive and attentive team. We had heavy antique furniture and lots of stairs, but they whistled and laughed their way through the whole job. No damages, would definitely recommend!
Moved from Kuala Lumpur (Malaysia) to London (United Kingdom)
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Firstly, the original relocation provider (ISS Relocations LLC) was amazing. So when they informed me that Solaris was their destination partner in the UK I was pretty confident that the quality of service would continue.
[name removed by Sirelo] contacted me and introduced herself and Solaris, from then on the quality of the service, the process and the regular updates were beyond amazing. It gave peace of mind and reassurance that our shipment was in safe hands.
Delivery of the shipment, even on an Easter Friday, was an added bonus that they were able to accommodate our availability to receive the shipment.

Bottom line....10/10
pro
Professional service.
pro
Informative
Moved from Abu Dhabi (United-Arab Emirates) to Wrexham (United Kingdom)
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From the first time I was contacted by Solaris through [name removed by Sirelo] before our shipment left Shanghai, I have been very impressed and satisfied with the experience. Regular communication from [name removed by Sirelo] was so helpful, especially as we were looking for new accommodation in the UK once we arrived, so knowing the flexible storage options was vital. Once we had a plan and time scale the process was really smooth and clear to understand, which is all you can wish for when you have many other things to concern you.
Come the move day, the two guys [names removed by Sirelo], were excellent in their focus to help us, giving some very helpful advice and paying attention to keeping everything safe in the shipment and our new home. We are very grateful to their hard work on the day, how they cleaned up and took away all of the packing materials and accommodated our requests to move a couple items into different rooms after the initial unloading.
All in all a positive experience.
pro
Great communication
pro
Hard working, fair and honest
Moved from Shanghai (China) to Tunbridge Wells (United Kingdom)
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Because they kept me updated on a regular basis and were very pleasant to speak with.. extremely professional from packing the apartment up in SE Asia to unpacking at destination.. excellent.
pro
It was all delivered
pro
The delivery guys were absolutely brilliant
con
Very slight damage ..negligible
con
Time were a little longer than expected
Moved from Bangkok (Thailand) to High Peak Derbyshire (United Kingdom)
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Solaris relocations kept me updated all the way and made a data delivery as soon as my items arrived in the uk. They were also very responsive whenever I sent them an email. Will recommend Solaris and I will use again.
pro
Fast Responses
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Fast delivery and nice staff
Moved from Dubai (United-Arab Emirates) to London (United Kingdom)
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1. Constant communication with the customer on updates on shipment.
2. Delivery of items as per schedule.
3. Has taken efforts to clarify and solve issues with the financial transaction related to the shipment.
4. Delivery guys were friendly and helpful.
5. Items received without damages.
pro
Good communication
pro
Timely updates about the shipment
Moved from Clementi (Singapore) to Glasgow (United Kingdom)
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They were extremely attentive and reassuring from the beginning. When it came to the actual move we had lots of help and it was done promptly. It was delivered promptly too.
pro
Communicative
Moved from High Wycombe (United Kingdom) to Fredrikstad (Norway)
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The whole experience was very positive, with regular communications to keep me up to date as to the status of my 'on the water' items, and the expectations for delivery to my UK address. Upon delivery, the team who arrived were fantastic, super friendly, listened to my requests, and operated with the highest of standards. The only thing I would have liked to see better, was not to have to re-supply my paperwork and administrative details in the UK, having already done it in Dubai. This could, and should, have been better connected, without the need to trouble the customer again.
pro
Transparency & Communication
pro
Friendly delivery team
con
Paperwork requests
Moved from Dubai (United-Arab Emirates) to Sheffield (United Kingdom)
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Solaris were very professional, friendly and communicative from the start. They made our move stress-free and delivered our shipment with a smile. Fantastic service. Thank you Solaris!
Moved from Bangkok (Thailand) to Devon (United Kingdom)
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Very nice handling of the items and prompt service

I got timely updates from team as soon as my shipment was handed over
Moved from Indore (India) to Reading (United Kingdom)
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The men who delivered were so friendly , positive and efficient . [name removed by Sirelo] in the office kept me up to date with progress of shipping .
pro
Efficient
pro
Great customer service
Moved from Bangkok (Thailand) to North Tawton (United Kingdom)
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Solaris were extremely helpful and responded quickly to the many queries I had about the very stressful move back to Australia. The were competitive with price and the actual removal team were fantastic. They were patient and greatly supportive through the process. I would highly recommend Solaris to anyone!
Moved from Ickwell (United Kingdom) to Sydney (Australia)
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Encountered Solaris as part of Asian Tigers when moving from Bangkok to UK. I dealt with them from the time my shipment had almost arrived to when it was delivered. [name removed by Sirelo] was great and stayed in communication. All of my items were delivered and theguys delivering were fast, safe and communicative
Moved from Bangkok (Thailand) to Doncaster (United Kingdom)
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Moving abroad, from the UK to Canada, in the middle of a pandemic may not seem the brightest of ideas. But Solaris came through for me with a shipping container and schedule, packers to prepare the shipment of my worldly possessions, a terrific team at the Canadian side, and all at a very reasonable price – and all within a month! If they can deal with this during the chaos the world is in right now, I am sure they will do fantastically every time.
pro
Helpful, professional, reasonable
Moved from London (United Kingdom) to Canmore (Canada)
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Solaris made the move really easy for me. I had many questions along the way and nothing was too much trouble. [name removed by Sirelo] was extremely patient with my many questions and was so efficient in her responses. She was incredibly adaptable as my plans seemed to alter along the way. Also she walked me through the process not just via email, but called me to chat through my options. I felt in very safe hands. This was my first international move requiring a relocation company and she made it very smooth. I would highly recommend Solaris on the strength of this experience. The delivery guys, [names removed by Sirelo] were so quick and careful with my items including my piano - a very precious item. Thank you Solaris for your great service.
Moved from Dubai (United-Arab Emirates) to Saffron Walden (United Kingdom)
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Agent representative and delivery team took the stress away - I always felt I was a client and not a ‘number’ - Solaris made sure I was given the information I needed, were very professional but always friendly, supportive and reassuring, answering all questions patiently - made the second part of my move very easy.
Moved from Dubai (United-Arab Emirates) to Glasgow (United Kingdom)
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We required shipment form Dubai to London. Solaris Relocations provided a professional service from start to finish and was very accommodating with various changes. Ms [name removed by Sirelo] coordinated the move professionally and explained the necessary procedures and forms required for the shipping. I would definitely advise their service. Delivery team were friendly and cheerful.
Moved from Dubai (United-Arab Emirates) to London (United Kingdom)
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Solaris were excellent communicators and kept us fully informed about the delivery schedule. [name removed by Sirelo] our advisor, is exceptionally efficient and works 24/7 to ensure that the delivery team are working to the agreed timelines. The delivery team themselves were helpful and courteous, assisting in moving items around the house without complaint.
pro
Great Communication
pro
Delivered on time
Moved from Dubai (United-Arab Emirates) to Cheltenham (United Kingdom)
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Excellent team, fast and efficient. Admin support was the best I have experienced in a long while. I would readily recommend this company for your moves.
Moved from Singapore (Singapore) to London (United Kingdom)
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Solaris at the end of the year with a move impending in a very short period organized a survey right before Christmas, provided expert advice on shipping issues with the pandemic backlog, provided a very competitive budgets and was constantly available to answer any questions about all the variables about a move during a pandemic. Their lead manager on the file, a [name removed by Sirelo] was outstanding, as was the surveyor, and the team as a whole was highly professional and attentive. One could not ask for more.
pro
excelllent communication skills
pro
pro active
Moved from London (United Kingdom) to Raleigh Durham (United States)
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Fast and efficient service. Friendly and helpful staff. Professional Packing, though not the cheapest
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Efficiency
pro
Speed
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Price
Moved from Amersham (United Kingdom) to Randburg Johannesburg (South Africa)
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