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Services
International removals
National moving
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About
Solaris Relocations is a comprehensive removal and moving specialist with over 100 years of accumulated experience turning dreams into reality. Our expert team operate throughout the world with the utmost professionalism. We know it’s the personalised attention and support we offer that make our boutique company the first choice for business and home moving..
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Reviews
198
Sirelo and Google reviews
92% of the users recommend this removal company
J.C.
May 7, 2026
on Sirelo
We moved from London to San Francisco with Solaris and were so happy with the UK side that we left a glowing 5-star review. Unfortunately, we've not had the same experience on the import side.
The problems started on arrival in the US. A sub-contractor Solaris uses over here sent us an invoice for a customs X-ray inspection that never happened, as he later admitted in writing. It took extensive sleuthing to work out that the charge was fraudulent, including going through the cargo tracking records ourselves and calling around to third parties. During that time we had no idea if our belongings were going to be delayed or held by a rogue agent.
When we raised it with Solaris, they apologised but offered nothing more. No explanation of how it happened, no offer of any kind of refund for our time investigating or the stress it caused. Despite the fact that we were sent emails demanding payment of $920 before our goods would be delivered, Solaris still keep saying 'no payment was ever requested'
Goods did arrive safely in the end. But we shouldn't have had to do Solaris's due diligence for them, nor go through this stress. Would recommend avoiding at all costs.Read more
The problems started on arrival in the US. A sub-contractor Solaris uses over here sent us an invoice for a customs X-ray inspection that never happened, as he later admitted in writing. It took extensive sleuthing to work out that the charge was fraudulent, including going through the cargo tracking records ourselves and calling around to third parties. During that time we had no idea if our belongings were going to be delayed or held by a rogue agent.
When we raised it with Solaris, they apologised but offered nothing more. No explanation of how it happened, no offer of any kind of refund for our time investigating or the stress it caused. Despite the fact that we were sent emails demanding payment of $920 before our goods would be delivered, Solaris still keep saying 'no payment was ever requested'
Goods did arrive safely in the end. But we shouldn't have had to do Solaris's due diligence for them, nor go through this stress. Would recommend avoiding at all costs.Read more
Price
Unprofessional
Moved from London (United Kingdom) to San Francsico (United States)
Sara Chaudhry
January 29, 2025
on Sirelo
I previously left a review on the 16th of January and since then the help and support offered by Solaris has made me come back with this new review. We recently used Solaris Relocations to move our goods from London to Bahrain and I have nothing but love for this company! From the moment I called to enquire (and the excellent sales service is what made me sign up), to the highly efficient and careful packing, and of course the competitive pricing - every step with Solaris was seamless. There was a hiccup along the way (not with Solaris but with their Middle East partner) and even then Solaris was quick to jump in and respond and help. Overall, I am extremely satisfied and would highly recommend them!
Price
Moved from London (United Kingdom) to Saar (Bahrain)
J.P.
December 14, 2024
on Sirelo
Thus far, the Solaris team members I have encountered have been very knowledgeable, professional and efficient in taking me through the process of relocating my items.
Moved from Uxbridge (United Kingdom) to Sydney (Australia)
S.H.
October 16, 2024
on Sirelo
We recently used Solaris Relocations for our move from London to New York and the service was exceptional. Your team were a pleasure to work with and kept me informed and updated throughout the duration of the service. Having moved 5 times in 7 years, I can honestly say that moving overseas is never an easy task so I am delighted that everything arrived in good order. A big thank you also to the team in the US who remained extremely patient whilst we went through our boxes. We will have a second shipment in the New Year and will no doubt be in contact
A BIG THANK YOU ONCE AGAIN
A BIG THANK YOU ONCE AGAIN
Communication
Moved from London (United Kingdom) to New York (United States)
N.F.
October 15, 2024
on Sirelo
I paid up for a professional and well organised service, only to be met by chaos, waiting and following up on my part. The packing crew were 7 hours late. Solaris didn't update me until I followed up! Packing finished at midnight, and the noise created caused the police to be called. Then a huge number of empty boxes and bubble wrap was stored in my house because the crew did not have an empty enough truck.
Now for the delivery: I have been forever chasing up Solaris's partners in New York. The shipping date keeps getting delayed from Solaris's original estimate, which I had to chase up to get. Now I just discovered my items could take another 2-4 weeks to arrive. I had to chase up even to get an arrival form filled out. This means I am waiting again, 2-4 weeks is close to vague as an estimated date for delivery.
I'm sorry, it is ridiculous to constantly be chasing up to find out dates, times etc. It is ridiculous to have to be kept WAITING. I have yet to assess whether any damage has occurred to my items. Solaris has been unprofessional, and its service has caused me undue stress. You don't want to deal with such hassles when moving - you want to be informed, and updated, that is the professional way - don't bother with them.Read more
Now for the delivery: I have been forever chasing up Solaris's partners in New York. The shipping date keeps getting delayed from Solaris's original estimate, which I had to chase up to get. Now I just discovered my items could take another 2-4 weeks to arrive. I had to chase up even to get an arrival form filled out. This means I am waiting again, 2-4 weeks is close to vague as an estimated date for delivery.
I'm sorry, it is ridiculous to constantly be chasing up to find out dates, times etc. It is ridiculous to have to be kept WAITING. I have yet to assess whether any damage has occurred to my items. Solaris has been unprofessional, and its service has caused me undue stress. You don't want to deal with such hassles when moving - you want to be informed, and updated, that is the professional way - don't bother with them.Read more
Price
Unprofessional
Moved from Mörfelden-walldorf (Germany) to New York (United States)
S.G.
September 11, 2024
on Sirelo
Amazing! All communication before and during. Totally recommend very professional and service oriented
Communication
Moved from Ipswich (United Kingdom) to Beruwala (Sri Lanka)
