Thames Removals and Storage Limited

9.8
based on 464
Sirelo and Google reviews
i
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National moving
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About

We are a traditional, professional BAR & ISO registered moving company with a long-standing reputation for delivering first-class moving and storage services to homes and businesses throughout London.

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BAR & ISO Registered

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Reviews

464
9.8
based on 464
Sirelo and Google reviews
How is the review score calculated?
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 on Google
From our very first interaction with Thames Removals & Storage, through booking the survey and right up to the final box being unloaded, the service was excellent.

Kieran carried out our initial survey and understood our requirements perfectly. Thames weren’t the cheapest of the six quotes we received, but the quality and thoroughness of their proposal far exceeded the others and gave us real confidence in choosing them.

We opted for the full service, including packing, and I’m so glad we did. Our packer, Michael, was incredibly fast and efficient, but what impressed us most was the care he took. Every single item was properly and thoughtfully packed, and everything arrived safely.

On moving day, Keifer, Michael, Chris and Collum were fantastic: friendly, proactive and incredibly hard-working. They loaded us from two separate locations in Whitechapel, East London, before unloading everything at our new home on the edge of the Kent Downs, all in excellent time.

Nothing was too much trouble. They dealt expertly with some particularly challenging items, including figuring out how to get our bed out of the flat, and remained cheerful and helpful throughout the entire day.

This was our third move in three years, including an international move, and Thames were by far the best movers we’ve used. Moving home is never completely stress-free, but this was honestly about as close as I think you can get!

Absolutely worth the investment. A huge thank you to the whole team. We wouldn’t hesitate to use Thames again or recommend them to others.
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 on Google
We had a fantastic experience with Thames Removals and Storage. Keifer, Lee and Callum were incredibly helpful throughout the whole move and were a real asset to the company.

We had three flights of stairs and no lifts, but the guys stayed positive, friendly and professional from start to finish. They worked incredibly hard while taking great care with all of our possessions, making what could have been a very stressful day feel so much easier.

We couldn’t have asked for a better team and would highly recommend Thames Removals and Storage. Thank you, Keifer, Lee and Callum, for all your hard work!
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 on Google
Absolutely Brilliant! An incredible service aimed at truly helping the customer. I am so glad I used Thames Removals for my recent move from London to Scotland.
From the office staff who patiently followed me through a very uncertain couple of weeks before I exchanged on the sale of my flat in London right through to the team who did the move up to Scotland.
Kevin, Kieren & Olivia showed incredible flexibility with our booking date that kept getting delayed by solicitors until we finally exchanged. It was very reassuring to know they were effectively on ‘stand by’ for us during a very frustrating couple of weeks.

Then the team of superstars arrived to do the packing and the move. Huge shout out to Danny who along with Chaz, Henry D, & Henry got us out of our 2nd floor flat at short notice and into our new place up in Scotland a few days later. All of them went ‘above and beyond’ for us at a time which is full of stress and anxiety. Great guys, a pleasure to work with, who all made the whole thing as easy for us as possible, with everything taken in their stride without any bother. It’s very refreshing to know there are still people who have positive work ethic and are literally there to help the customer!

Thank you so much Thames, I can’t recommend them highly enough. Should be 10 stars!!
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 on Google
The team at Thames Removals were amazing at packing and moving us to a new family home last week. Oil, Henry, Jack, Charlie, Kieran, Steve and Callum were all so friendly and helpful - the speed at which they work is a sight to be seen! They made a very stressful thing seem really calm and we couldn't thank them enough.
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 on Google
I used Thames Removals to move my belongings from a storage unit into my new home. My situation was more complicated than the average move and Kieran from Thames Removals kindly came to survey my storage unit and the access to my new home and was able to confirm some large items I had would be able to fit through narrow doors and staircases. On the day I was helped by Olly, Mike and Andy and I really liked the way did my move and that is putting it mildly. I noticed they were considerate and deliberate and gentle with my belongings which included some very large TVs and expensive speakers. For me it was an absolute pleasure to use Thames Removals and I will be definitely using their services in the future if I have to move again.
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 on Google
Everything was perfect! The packing service was carried out efficiently - I wish now that I hadn’t tried to pack things myself..Andy was clearly experienced and able to organise items correctly and safely. The team worked really well together at both ends of the move..they were pleasant and friendly and seemed to just know the best place to put things. They even helped to get my reluctant Cat to move - but that’s another story!
I am so grateful to all of them, and to Donna in the office - it’s a shame I won’t be moving again as I would definitely go back to Robert’s and Denny’s, but if you are looking for a responsible and efficient set up then look no further!
Thank you - Andrew, Henry, Olly and Kieran!!

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