TP International Removals

9.0
based on 36
Sirelo and Google reviews
i
Compare TP International Removals with other removal companies from London
Services
International removals
Excess baggage
Car & Vehicle transport
Piano transport
Art transport
Associations

About

WE are a shipping/Removal company specilising in Portugal with a weekly service of Personal effects,antiques and fine art to Portugal from the UK.
we have been operating for over 30 years with a very good reputation in the removal market/industry for Portugal and the uk from Portugal

Sirelo asks...

What makes your company stand out?

Trans-portugal stands out over all others because we only specilise in Portugal and opereta a weekly service to Portugal from the Uk and all work will only be carried out by us and our staff and all major removals will always have a home visit by our surveyor where you will be treated as a family member and any question you have we will always try and have an answer for you to make your removal stress free

What is your insurance policy? How do you deal with damaged items?

we offer all our clients full optional insurance so that clients have the choice for a full cover, but before any items are sent out Trans-portugal will always export pack all the furniture (not blancet wrap) so that we minamise the risk for damage .

What is the best advice you would give to customers?

we have a very good google rating and review from our clients that have used us for there relocation to Portugal and most will always come back requesting other services which we only offer to our clients due to our 5 star work,

Reviews

36
9.0
based on 36
Sirelo and Google reviews
How is the review score calculated?
Report review
 on Google
I had an excellent experience with TransPortugal and would highly recommend them.

From the initial enquiry through to the final delivery, the team were professional, responsive, and incredibly easy to work with. Communication was always clear, prompt, and accurate, making the entire process feel straightforward and stress-free.

On both collection and delivery day, the crews arrived exactly when they said they would and were friendly, thoughtful, and extremely helpful. I was present for both ends of the move and was impressed by their professionalism and care throughout.

What particularly stood out was the level of customer service. A loose part became separated from one of my packages while in transit (through no fault of TransPortugal), and the team went above and beyond to help track it down and arrange for it to be forwarded to me. Their willingness to help and keep me informed throughout was greatly appreciated.

Moving internationally can be complicated, but TransPortugal made the process smooth and hassle-free. Thank you to everyone involved for such a positive experience.Read more
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 on Google
Luis and his team were first class in all aspects of our move from UK to Portugal. Their team did a great job in packing tricky furniture making perfect crates to protect precious items. They were flexible in collecting items over the course of 2 weeks so it was 'manageable'. We had no damage which was remarkable and their team in Portugal were also tops! They unpacked and put items together with a smile and were clean, tidy and friendly. Having moved many times around the world our experience with TP has so far been the best. If you have a question-- ask them and they respond rapidly, assist in negotiating cost effective insurance and even on tips about moving to Portugal. They even moved one of my classic cars and it went very smoothly. No complaints-- and unreservedly recommended..
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 on Google
TP International Removals did a fantastic job carrying my aunt's belongings from London to Portugal.
Phillipa was very helpful in clarifying my doubts and Chris did a site visit to see how many boxes would be needed. The team arrived on time and was very quick, friendly and efficient packing and boxing everything.
All items arrived safely in Portugal on the agreed date and time. The portuguese staff was also very efficient.
Excellent service!
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 on Google
TP International Logistics were fantastic — professional, reliable, and incredibly helpful throughout our international move. Everything arrived safely, was reassembled perfectly, and the whole team went above and beyond. Highly recommended!
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 on Google
TP were amazing in helping us move our belongings to Portugal from the UK. They booked us in last minute and worked hard to accommodate a quick turnaround. They took such care when wrapping our belongings, were extremely diligent with recording all of our items, made sure everything was delivered safely and even helped us organise all the furniture exactly where we wanted it. We would recommend them wholeheartedly!
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 on Google
Para ser simpático, nem sei que diga, obrigaram-me a pagar adiantado para chegar lá e ver que o veículo estava danificado!

Their response to my review is nothing short of a masterpiece of deflection and denial. Imagine a company receiving valid criticism and thinking the best response is to accuse the customer of being the problem—truly impressive customer service skills at work here. It seems Transportugal’s policy for negative feedback is simple: blame the customer and, if that doesn’t work, blame someone else. I’m almost in awe of how well they embody the ‘it’s never our fault’ mentality. If you enjoy being gaslit by the companies you pay for services, then by all means, Transportugal is the one for you.

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Review Sources

Sirelo
0.0
0
Facebook
Facebook
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7
Google
Google
9.0
36

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