
About
WE are a shipping/Removal company specilising in Portugal with a weekly service of Personal effects,antiques and fine art to Portugal from the UK.
we have been operating for over 30 years with a very good reputation in the removal market/industry for Portugal and the uk from Portugal



Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
36From the initial enquiry through to the final delivery, the team were professional, responsive, and incredibly easy to work with. Communication was always clear, prompt, and accurate, making the entire process feel straightforward and stress-free.
On both collection and delivery day, the crews arrived exactly when they said they would and were friendly, thoughtful, and extremely helpful. I was present for both ends of the move and was impressed by their professionalism and care throughout.
What particularly stood out was the level of customer service. A loose part became separated from one of my packages while in transit (through no fault of TransPortugal), and the team went above and beyond to help track it down and arrange for it to be forwarded to me. Their willingness to help and keep me informed throughout was greatly appreciated.
Moving internationally can be complicated, but TransPortugal made the process smooth and hassle-free. Thank you to everyone involved for such a positive experience.Read more
Phillipa was very helpful in clarifying my doubts and Chris did a site visit to see how many boxes would be needed. The team arrived on time and was very quick, friendly and efficient packing and boxing everything.
All items arrived safely in Portugal on the agreed date and time. The portuguese staff was also very efficient.
Excellent service!
Their response to my review is nothing short of a masterpiece of deflection and denial. Imagine a company receiving valid criticism and thinking the best response is to accuse the customer of being the problem—truly impressive customer service skills at work here. It seems Transportugal’s policy for negative feedback is simple: blame the customer and, if that doesn’t work, blame someone else. I’m almost in awe of how well they embody the ‘it’s never our fault’ mentality. If you enjoy being gaslit by the companies you pay for services, then by all means, Transportugal is the one for you.




