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Services
International removals
Excess baggage
Piano transport
Art transport
About
Traslo Service provides professional removal services; known in the industry as the Italian moving experts for their skills, problem-solving and fast solutions. Their shipping services include many regions such as Asia and monthly departures to the USA, NZ and Australia. Weekly services will include Spain, UK, France and the rest of Europe. They offer professional planning to meet your requirements.Read more
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Reviews
207
Sirelo and Google reviews
91% of the users recommend this removal company
A.M.
December 15, 2024
on Sirelo
Overall good. A bit of anxiety around the move and the difficulty to contact the day we moved out.
Flexible
Planning
Moved from Londres (United Kingdom) to Madrid (Spain)
J.K.
December 8, 2024
on Sirelo
Notre contact, [Nom retiré par Sirelo], a été très professionnel et sympathique et le chauffeur ponctuel au départ de l Espagne et à l arrivée en Bretagne sans casse et
également sympathique .je recommande..
également sympathique .je recommande..
Simpáticos
Moved from Montserrat (Spain) to Ploudaniel (France)
D.U.
December 5, 2024
on Sirelo
We moved from Germany to the north of Spain. The removal went very smoothly. The people at Traslo were always very polite and supportive on helping us save some money during the removal. They always answered all of our questions very quickly. The truck driver was very friendly and always on time for loading and unloading. We are very happy with the service!
Freundlich
Moved from Frankfurt Am Main (Germany) to Orcoyen (Spain)
G.E.
October 17, 2024
on Sirelo
They were very quick, in one day I had my belongings delivered to The Netherlands from Italy, happy with their service and overall experience
Trasloco veloce
Moved from Sesto San Giovanni (Italy) to Almere (Netherlands)
D.L.
October 6, 2024
on Sirelo
I am very pleased with the service I got from Traslo Service. They were very communicative throughout the process and even made sure to see if they could get the truck into the alley area where I lived. The truck arrived on time, even a bit before. The truck driver was very kind as well. All in all, highly recommended.
Communicación
Moved from Barcelona (Spain) to Angoulême (France)
Hans-juergen Volkmer
September 2, 2024
on Sirelo
Excellent communication with Sales and Customer Service team, our requested short notice delivery dates were kept by Traslo and the local delivery team in Portugal were fantastic.
Unfortunately the whole experience had a negative touch, since the driver of the truck from Germany to Portugal, could not speak a word of either English, German, Portuguese, Spanish or French, which made communication impossible and he was so stubborn to refuse to drive the last Km 1 through a narrow road to reach the delivery point.- although possible. The driver blatantly refused to drive this stretch, even though the Portuguese delivery team, with experienced drivers and knowing similar situations in Portugal, fully acknowledged that the truck could pass the road.
This necessitated that all goods/boxes had to be repacked from the truck into a smaller truck (from the Portuguese delivery team), to shuttle the boxes for the last KM.
Hats off to the Portuguese team doing this additional work, with no complaints or moaning at all.
As far as the driver of the bigger truck is concerned, I shall not write here, what I feel and think of him.
For an international transport company, it would be advisable to have the driver be able to communicate with the customer or the destination team and be a little more customer focussed, instead of being stubborn, uncooperative, unfriendly and not being interested in the slightest, of how the total moving of goods were to be delivered to the customer.Read more
Unfortunately the whole experience had a negative touch, since the driver of the truck from Germany to Portugal, could not speak a word of either English, German, Portuguese, Spanish or French, which made communication impossible and he was so stubborn to refuse to drive the last Km 1 through a narrow road to reach the delivery point.- although possible. The driver blatantly refused to drive this stretch, even though the Portuguese delivery team, with experienced drivers and knowing similar situations in Portugal, fully acknowledged that the truck could pass the road.
This necessitated that all goods/boxes had to be repacked from the truck into a smaller truck (from the Portuguese delivery team), to shuttle the boxes for the last KM.
Hats off to the Portuguese team doing this additional work, with no complaints or moaning at all.
As far as the driver of the bigger truck is concerned, I shall not write here, what I feel and think of him.
For an international transport company, it would be advisable to have the driver be able to communicate with the customer or the destination team and be a little more customer focussed, instead of being stubborn, uncooperative, unfriendly and not being interested in the slightest, of how the total moving of goods were to be delivered to the customer.Read more
Fast move
Failure to comply
Moved from Steinau (Germany) to Montaria (Portugal)
Thank you for your feedback and for highlighting the positive aspects of our service, particularly our communication and the efforts of our team in Portugal. We’re glad that these elements of your experience met your expectations.
We apologise for the inconvenience caused by the situation with the driver, however we would like to clarify a few aspects.
All of our drivers are highly skilled in ensuring safe transportation, they are not always fluent in multiple languages, and we rely on our English-speaking teams and the guys at the office as your primary point of contact. Regarding the final part of your delivery, our driver assessed the route and, due to a large overhanging tree, decided it was unsafe to proceed with the truck, which could have caused damage to the body of the truck and potentially compromising the safety of the goods. For this reason, our team in the office and the local crew decided that it was best to organise a last minute shuttle service to ensu re the delivery of your goods without delays.
As per contract, shuttle service for difficult access is not included within our quotations and usually charged at an additional cost, as this kind of service involves extra work and time for our teams. In this particular situation we decided to ease the shuttle service costs and complete the delivery safely without incident.
While this added a bit of time to the delivery, we are glad our teams were able to handle this efficiently and without additional costs to you.
We appreciate your understanding and value your feedback, which helps us improve our services. Should you require any further assistance, please don’t hesitate to reach out.
Best regards
Traslo ServiceRead more