UK mover
25% of the users recommend this removal company
Fast move
1
Careless with furniture
3
Unprofessional
1
Unfriendly
1
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About UK mover
We allow you to relax, take in the moving experience and enjoy your new home as soon as you arrive. Whether you need to clean your existing house or are looking for a company to pack all your belongings a few days before you move, our experts can be on hand with whatever your needs are.
Our experts can get your possessions from A to B in perfect condition, we have expertise in packing all kinds of items securely with no room for movement.…
Branches
Services
International removals
National moving
Man & Van
Piano transport
Type of Removal Company
We do not know whether this moving company subcontracts the moves or executes them with their staff and vans.
Reviews
Write a review 25% of the users recommend this removal company
Type of Removal
4 out of 4 reviews shown
January 12, 2022
proclaimed to be every careful with knowledge of moving art works, and antiques, Frames had chunks missing! a piece of Marble went missing. very poor job, DO NOT USE!!!
Terrible Terrible Terrible!
LYNX Express Courier. THE ABSOLUTE WORST
Terrible Terrible Terrible!
LYNX Express Courier. THE ABSOLUTE WORST
zero
ZERO
irresponsible
unprofessional
Moved from Paris (France) to Bologna (Italy)
September 13, 2021
I had a horrible experience with this company yesterday and I wouldn't wish any customer will have to go through the same. They have a problem of communication and employ people who are not prepared for the job. While chatting with the back office was always smooth, what I actually experienced during the day with [name removed by Sirelo] and his colleagues was quite different. This is possibly not [name removed by Sirelo] and [name removed by Sirelo] fault, or the additional driver they hired, even though the fact they don't speak a word of English doesn't help much. But the one person who really is a liability is [name removed by Sirelo], who started the day arguing with me about parking at 8am, until I asked him whether he wanted to quit the job right now? I do regret very much that I did not do that, but instead went ahead. [name removed by Sirelo] is a bad driver, he is a bad packer, he is careless and disrespectful. He clearly hates his job and takes it out on the customer. At every single point of the process, I had to run after him, make sure they didn't break things or cause damage - which they still did: I was quite worried during the packing every time I heard them throwing things around, but I was really busy packing myself. That is because [name removed by Sirelo] always tried whenever possible to avoid doing any work himself. I realised today unpacking how much damage has been done. Additionally to some broken glasses, frames, and small presents, the packers damaged the wooden staircase in my house, taking off wooden splinters from the edges, and left a lot of dirt behind so that I had to constantly clean after them. At every single moment, at every single problem, I had to reason with [name removed by Sirelo] (who either ignored or dismissed my concerns). He seems to derive pleasure from making the life of his customers hell, and the best thing is: he will start cracking jokes at your expense (for instance, after he lost a few screws of my wooden shelving unit, he said when reassembling 'you know what, I'll send them in the post! Haha!'). As a packing-relocating company, I would expect that you hire people who are ready to pack, label and move stuff around with care (e.g. pictures, frames, plants, etc.) none of which they did. I would expect that workers would be careful to follow instructions (e.g. where to put the stuff): instead the workers ignored any of my concerns and requests, and just made sure they did everything as quickly and poorly as they possibly could.
time keeping
poor attitude
damages done
Moved from London (United Kingdom) to Cambridge (United Kingdom)
March 25, 2020
I could not have asked for a more professional team, courteous team. All of whom have a ‘Can do’ attitude. My move was done at the time agreed and delivered promptly. Everything put in its place and items that needed to be reassembled were done as per promise. Very competitive quote. Excellent job! I would use them again and would recommend them highly. Thanks to the office and all the team for there hard work.
Very polite
Organised
Moved from London (United Kingdom) to Luton (United Kingdom)
July 12, 2019
Terrible company - avoid avoid avoid. This company promised me a smooth safe move of my belongings from my 4 bedroom house, and I paid for their packing and moving service. They said all the right things and I felt safe I was paying a significant amount for a professional service. They suggested 3-4 people per day for 2 days would be required and 2 vans. Instead on the day 2 people came in 1 small van. They what I can only describe as threw my clothes into boxes (despite being promised and paying for wardrobe boxes). They didn’t help with any disassembling despite the quote saying this was included. They left the job unfinished, leaving carpets and cupboards full. They left large holes in my walls which they then “repaired” causing even more issues. When I complained after the first day the owner [name removed by Sirelo] was rude and dismissive and stated I needed to pay more money to get the services they clearly quoted me for and said were included on email. What’s worse and traumatised myself and my young family was that when the took the first van load they then went for lunch and ‘disappeared’ for 2 hours. I then had a threatening phone call to say that if I did not pay the balance my belongings would be taken to storage. They haven’t issued me with a receipt that is suitable even for tax purposes. When I complained again later they said I should be thankful I did not have to pay more as the 2 movers they sent (despite promising me 4) had to stay after 6pm!! It seems lost on them that if they had done what they promised this would not have happened. This company is what can only be described as unprofessional d criminal and I suggest you avoid it at your peril.
Damaged goods, unregulated
Haven’t given me a receipt
Moved from Lonodn (United Kingdom) to London (United Kingdom)
