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About
Britannia Bearsbys can help you move any amount of furniture to anywhere in the world. They have over eight large pantechnicons that are in operation every day and are able to send an 18 metre road train out into Europe every week, where they have become one of the leading removers for Italy.
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What is your insurance policy? How do you deal with damaged items?
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Reviews
0% of the users recommend this removal company
R.
March 13, 2022
on Sirelo
Poor service
Many broken items
Insurance I paid for didn’t cover as like for like eg when they badly packed a item & it fell down in the the lorry I got 1/2 the new value
The packers are rude about my partner & I (when they thought I couldn’t hear them)
I had paid for packing and they complained about packing!
The insurance company they use were unhelpful & didn’t respond to emails
I had to chase via the removal company
They also “forgot” to reply to me
I’m furious!
Don’t use this company!!
Many broken items
Insurance I paid for didn’t cover as like for like eg when they badly packed a item & it fell down in the the lorry I got 1/2 the new value
The packers are rude about my partner & I (when they thought I couldn’t hear them)
I had paid for packing and they complained about packing!
The insurance company they use were unhelpful & didn’t respond to emails
I had to chase via the removal company
They also “forgot” to reply to me
I’m furious!
Don’t use this company!!
Seemed helpful
Rude
Broke many items
Moved from Maidstone (United Kingdom) to Maidstone (United Kingdom)
D.R.
February 18, 2018
on Sirelo
The company were pleasant to deal with, quotations were prompt and communication was courteous and helpful. Timings were good although the removals men requested to come in s day early at the last minute. We agreed to it, also the following morning they arrived an hour earlier than planned and we were not ready. The foreman was very helpful as was the shuttle driver. Unfortunately the shuttle van left pools of oil on the long driveway which caused us some grief with our landlord. All we got in response to our complaint was a polite apology from the office. No cost reduction or monetary allowance for the inconvenience and additional work this caused us. Delivery was prompt but unfortunately several items of furniture and our TV arrived damaged. Also our house suffered from bumps and bashes. Again all we received was an apology and an offer to cooperate fully with our insurers. We received no compensation for the damage to the walls in our house and many smaller items they had packed suffered minor damages for which we couldn’t claim. Very upsetting when you look after your own property and pay for the remover to pack your goods, you expect them to arrive at destination in the same condition they left.Read more
Fast service
Easy communication
Poor packing quality
Lack of care in handling
Moved from Treviso (Italy) to Worthing (United Kingdom)
