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Services
International removals
National moving
About
Hoults removals provides moving and storage services to people and businesses throughout the North East.
Based out of their central office and purpose-built warehouse in Longbenton, Newcastle Upon Tyne, Hoults has a 100-year history moving people across the UK, Europe and throughout the world, providing long and short term storage services, as well as relocating businesses and their employees.
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What is your insurance policy? How do you deal with damaged items?
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Reviews
0% of the users recommend this removal company
Lee Harrison
January 5, 2024
on Sirelo
In a basic overview inadequate packing, poor inventory and poor communications.
We used Hoults to move our home from Morpeth to Dubai, UAE. Complete failure in all procedures from inventory to packing items correctly.
In the words of Hoults 'shortfall in our service and especially as your goods have arrived and not all items were present'.
We found their staff abrupt once the processes fell apart, subsequently been waiting for a call from their management team since 29th July, it is now 5th January 2024!
We are now battling with their insurance to company to reimburse us for the missing/damage items.
UNDER NO CIRCUMSTANCES USE HOULTS.
We used Hoults to move our home from Morpeth to Dubai, UAE. Complete failure in all procedures from inventory to packing items correctly.
In the words of Hoults 'shortfall in our service and especially as your goods have arrived and not all items were present'.
We found their staff abrupt once the processes fell apart, subsequently been waiting for a call from their management team since 29th July, it is now 5th January 2024!
We are now battling with their insurance to company to reimburse us for the missing/damage items.
UNDER NO CIRCUMSTANCES USE HOULTS.
Communication
Moved from Morpeth (United Kingdom) to Dubai (United-Arab Emirates)
T.S.
July 16, 2023
on Sirelo
**DO NOT USE THIS COMPANY** We hired Hoults to Pack, Move, Store and deliver our belongings to our new home along with insurance. When our belongings were delivered our expensive TV. was broken, Playstation smashed, Sound Bar totally trashed, a chair missing and many other issues. They even used our curtains as packing material. The fight we are having with the insurance company is terrible. They are trying every which way possible to not pay out. We have been treat like 2nd class citizens and this is still ongoing after nearly 4 months. The service you buy is certainly not what you get!!!!!
Damage settlement
Moved from Whitley Bay (United Kingdom) to Cramlington (United Kingdom)
