Movers International



Average score of 8.2 out of 20 reviews
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Movers International
Unit C 14, Red Scar Business Park, Longridge Rd
PR2 5NE Preston
0800 151 0254

About removal company Movers International

Movers International (Europe) Ltd are European removal experts. They are the UK’s leading expert international movers. They provide full high quality packing service available, weekly services to France, Spain and Portugal. They have Storage available in Preston, Alicante and Malaga.

Services

International removals
Domestic removals

Type of Mover

Unknown

Associations

Movers International is accredited by the following associations:
BAR
Fedem



Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Services

International removals
Domestic removals

Type of Mover

Unknown

Associations

Movers International is accredited by the following associations:
BAR
Fedem


Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

There are currently 20 reviews for Movers International.
Write a review

No recommendation

The office staff are terrible. We had terrible communication the whole time which ended up with a phone call the day the stuff was supposed to arrive (after three months) saying if we didn’t pay more they wouldn’t deliver our stuff. I instigated all the emails looking for updates. I email 3 weeks before the goods were supposed to arrive asking if there is anything we can do to ensure the goods arrive with no response. I had a total of six emails with no reply. I had to start cc’ing in all the staff I could find on the web to get a response. [name removed by Sirelo] was terrible at communicating, rude and unprofessional. The blokes on the ground packing our stuff were amazing. But [name removed by Sirelo] was awful and I suspect not entirely truthful. His only job is communication and he can’t do that to save himself. We didn’t get the service we wanted, I had to contact all the international contractors myself and getting any information out of [name removed by Sirelo] was like getting.. Read more

Pros and cons
Good blokes doing the packing
Terrible communication and I suspect dishonest behaviour
Moved from Manchester (United Kingdom) to Tasmania (Australia).


Recommendation

This is the second time that Movers have transported goods (furniture etc) for me to South of France. I wouldn't normally bother writing another review - except that, on this occasion the drivers, [names removed by Sirelo], went way above the call of duty! We happened to pick the same delivery day that Storm Gloria descended on the town! Most of the surrounding roads to Quillan were blocked because of flooding, but [names removed by Sirelo], determined to get to me, worked out a different route to the town and got to my house. They had just unloaded all my stuff onto the ground floor when we got the word from the gendarmes that we all had 5 minutes to evacuate the town and if possible, move all valuables to upper floors, before they carried out a controlled flooding of the town centre (very scary). With no word of complaint, the two set to again and carried all the furniture upstairs for me, to make sure it was safe. I even had a phone call this morning from [name removed by Sirelo] -.. Read more

Moved from Carlton (United Kingdom) to Quillan (France).


Recommendation

Could find no fault with the company they picked up our belongings from storage in UK and kept informed of progress goods were delivered to our new home in Spain 6 days later superb service.

Pros and cons
Good communication
Delivered to my address in super quick time.
Moved from Birkenhead (United Kingdom) to Camposol (Spain).


Recommendation

Movers International moved my kitchen units and electrical good from the UK to South of France. My builder, who was there to receive them said that Movers Int. had been 'absolutely brilliant'. There was a slight delay on the appointed day - which was because a motorway was closed, not the driver's fault - but they contacted my builder straight away and kept him posted. They rang him again the next day and told them when they were due to arrive - and arrive they did! He said the chaps were smashing and very helpful. And all the goods were intact and in pristine condition. Can't ask for more!
I have just contacted Movers Int again for a second move and would recommend them to anyone considering the same.

Pros and cons
Friendly service
Competitive price
Moved from Preston (United Kingdom) to Quillan (France).


No recommendation

A truly horrific experience. Several items were damaged, some slightly, some significantly. When damage was raised there was no apology just a suggestion that it wasn't damaged (even though the person that delivered it in Portugal even marked the item as being damaged). I was assured items would be wrapped in blankets that were not and subsequently ended up very scratched. On top of all of this they lost items of significant value. The person delivering the items put the whole load into storage and then presented me with paperwork to check that everything was there... I said to him he'd need to take it out of storage for me to check it, which he refused and so i was left with no choice to sign papers saying everything was present when it was not. Emailing them about this was fruitless and they took no responsibility for the lost items despite having upsold me insurance.

Damaged items, Lost items, terrible service. Everything you don't want to happen when moving house. Avoid these ch.. Read more

Pros and cons
Lost & Damaged items
Rude & Disorganised
Moved from Manchester (United Kingdom) to Lisbon (Portugal).

Response of

Good Morning RH.
On delivery day (19th September) you asked for part of your goods to go into your apartment and the boxes to go into a basement store in your building. The tank of your water rower was noted as having a small scratch- the only item noted. We have offered to pay for a new tank when you replace it- you have not done this yet.
On delivery day you oversaw delivery and signed off the inventory as delivered. There was no mention or suggestion you might be missing boxes or any communication to say you were unhappy with the service.
On 4th November ( 6 weeks after delivery ) you have retrieved items form the basement and advised you are now missing cartons.
I am sorry you feel we have let you down so badly.

Published on:



No recommendation

My 7th move never seen so much damage to furniture and paintwork, all minor which makes it worse because difficult to claim off insurance.....
They have already given me a £200 discount 10% as they were 24hrs late, and only informed me 45mins after they were supposed to arrive.
Friendly bunch but serious issue as to at what point efficiency breeds recklessness. One of the installation team was injured due to the way the load had been crated.

Pros and cons
Friendliness
Damage
Moved from Fontainebleau (France) to Manchester (United Kingdom).

Response of

Dear Mrs Donaghy I am sorry you feel that our service was not up to standard and we will take your comments on board and try and improve.
James

Published on:



Recommendation

The company is efficient, patient, and flexible, able to very much work around one's personal circumstances, including changes of plan, some of which of course can be very last minute. They take care with personal possessions, go the extra mile to help, supply packing materials fully and help one with plans. Because of my own inefficiencies, Movers International Preston are taking a fourth lot of stuff down to France.....on each occasion they have safely delivered items on the day they suggested they would several weeks before, which I feel is rather an achievement, given the potential delays and hazards obstructing the path between Northwest England and Southwest France

Moved from Poulton-le-fylde (United Kingdom) to Gaillac (France).


No recommendation

We have had to resort to writing a negative review as communication with the company about damages to our move to Spain did not offer any satisfaction. We arranged for Movers International to move part of our furniture which included glass and porcelain. They arrived to collect the goods and were very careful with our items, although we had packed the boxes that were to be taken to Spain. We originally arranged for delivery before Xmas but were asked by the company could it be left until January and we accommodated them by agreeing to this! On receipt of our goods there were two boxes containing crystal glass and porcelain which when opened was found to have the crystal in pieces and one piece of antique porcelain broken. On contacting the company and sending photos of a few of the broken items we communicated to get some satisfaction. However, we were assured that nobody would have 'thrown' the boxes in any way and they would check with the people at the other end in Alicante. However.. Read more

Pros and cons
Very pleasant on collecting furniture
Moved from Abergele (United Kingdom) to Almeria (Spain).


Recommendation

Excellent company

Moved from Halifax (United Kingdom) to Alicante (Spain).


Recommendation

The people that came to collect our belongings and deliver them, were easy to get on with, extremely helpful and careful with our stuff. They made a very stressful time easy and reassured us all the way.

Pros and cons
Professional, honest, flexible
Personal service, arrived on time
Moved from Manchester (United Kingdom) to Plusquellec (France).


No recommendation

The guys themselves were terrific both in UK and Spain. Quick, friendly, helpful [you can see the experience]. Our only problem was that there was a bit of a mix-up with someone in the same city. They ended up with some of our stuff [that they still have or have disposed of] and we ended up with some old video cassettes which we handed back. The team back in Preston just didn't care. Our gear isn't valuable but still....

Pros and cons
The men were very professional
Reasonable price
They just didn't care about our losses.
Putting the word 'missing' in quotation marks in their email suggest the loss was our fault or, even worse, bogus
Moved from Kilmarnock (United Kingdom) to Torrevieja (Spain).


Recommendation

Excelente servicio, el personal ha sido encantador tanto en Inglaterra como en España y he recibido una gran ayuda por parte de ellos. Muy contenta y satisfecha.

Pros and cons
Servicio
Personal
Moved from Wilmslow (United Kingdom) to Malaga (Spain).


Recommendation

From the first contact to the delivery, friendly professional service

Pros and cons
Pick up & daelivery at exactly the time given
Packing & controle documents very effective
Moved from Thornton Cleveleys (United Kingdom) to Amiens (France).


Recommendation

they were very professional, helpful and nothing was too much trouble

Pros and cons
efficient
true to time scale
Moved from Manchester (United Kingdom) to Torrevieja Alicante (Spain).


Recommendation

From the initial meeting when the move was assessed I felt this company were going to be efficient and that things would be straightforward . They were.
The communication is prompt and accurate, the staff at every level are approachable so any concerns large or small are dealt with there and then.

Pros and cons
They are honest and reliable.
Moved from Manchester (United Kingdom) to Mairé (France).


Recommendation

The pick up and delivery were very straightforward. Helpful people in this country and also once the furniture arrived in Mallorca

Pros and cons
Easy
Good communication
Moved from Forton (United Kingdom) to Palma (Spain).


Recommendation

Helpful from the start nothing too much trouble for them and staff really I have no thing but praise for the whole process

Pros and cons
Reliability
Helpful
Changed date of delivery of furniture
Moved from Preston (United Kingdom) to Murcia (Spain).


Recommendation

The excellent service extended by the company was 2nd to none. The calculation of the cubic footage & the cost of the move was explained; with the furniture pick up and delivery both within in the timescales given. Also the courtesy shown by both the removal & delivery staff were excellent, & they also managed all of the heavy lifting of the furniture etc at both ends.

Pros and cons
Highly Professional
Excellent customer service
Moved from Colne (United Kingdom) to Playa Flamenca (Spain).


Recommendation

A first class service from beginning to end. James was extremely professional and friendly when he first contacted me, then visited to confirm the size of the load and confirmed their very reasonable estimation for the move (which did not change). The packers were really efficient and very friendly group. The delivers were amazing. How they got all our belongings into the tiny lift so that only one article had to be carried up to the fifth floor was truly astonishing.
Everything arrived as planned and in perfect condition.

Pros and cons
Personal and friendly - nothing was too much trouble
Highly professional
Moved from Salford (United Kingdom) to Nice (France).


Recommendation

Everything has been done very well

Pros and cons
Customer Service
Efficient
Moved from Warrington (United Kingdom) to Egletons (France).

Headquarters

Movers International

Unit C 14, Red Scar Business Park, Longridge Rd
PR2 5NE Preston
0800 151 0254