About
They are a West Midlands based international removal and storage company situated in Tamworth. As they are centrally located, they are able to operate removals locally and across the UK at highly competitive rates.
They have highly trained and experienced crews to export wrap, pack and load 20ft and 40ft containers, our location allows us to arrange groupage from all over the UK as well as excellent export links around the world to ensure a competitive and professional door to door serviceRead more
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
I was delayed at Le Shuttle (rabies/dog issues) but my wife went ahead in the car ready for the delivery. Despite Toms enthusiastic assistance (he helped a lot with individual issues), the rest of the crew could not read and garage boxes went in the house; kitchen boxes in the garage - on top of the sofa!! Who puts a sofa in the garage?? there was no order and access was impossible to find anything despite the careful labelling. Shame, let the whole experience down. Some things are still missing..
From the initial conversations with [Name removed by Sirelo] on the phone all the way to answering my concerns thoughout to sorting out payment with [Name removed by Sirelo].
Your moving guys were the best. Very helpful both ends and helped us above and beyond.
Thanks again
I have recently moved to Dubai, and my container was unfortunately caught up in the middle of the biggest weather bomb and storm I have ever seen. My goods were delayed for a couple of weeks as the port authorities struggled to get access to the vessel. I was absolutely going out of my mind with worry.
Yesterday, my goods arrived, and thanks to the packing, and crating of the items I am delighted to see everything has made it - there is a broken glass and plate but considering the volume and events with the weather this is an unbelievable result!
I am now sitting on my favourite 3 piece Sofa again and looking at the amazing views of the harbour. Thank you [Names removed by Sirelo] - love to you all xx.
If I ever have to move back (hope not) you will be getting a call.
[Name removed by Sirelo] from Mercia is a superstar and sorted everything out without any fuzz. Communicated effectively, kept it simple for us, and was always there to support without hesitation.
The whole process literally took just a few days of back and forth to align on what should be moved, when things could happen, and the logistics of timings.
In my opinion, great value for money. Yes you can find other companies that might seem to offer a more attractive quote, but often it just looks like a way to engage you and get buy in. Mercia just kept it to the facts and filled me with confidence that paying the right amount means you can expect the move to be dealt with professionally.
Can't flaw them with anything really - they sorted us out and nothing went wrong.